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Hendrick Honda

(5,674 reviews)
Visit Hendrick Honda
Sales hours: 1:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 1:00pm–5:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 401-3741 (888) 401-3741
Used (877) 593-2063 (877) 593-2063
Service (877) 620-0793 (877) 620-0793

Reviews

(5,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda from DealerRater.

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Honda S.

Honda S. Blvd exceeded my expectations. I had to get a jump just to get to the dealership because my battery was completely dead. I have no idea why since my car was still fairly new. Honda took me and got me checked in as an emergency walk in. They replaced the battery at no charge because it was still under warranty. I was out in a timely manner and I am so appreciative. Job well done! Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Consumer response

Thank you Honda Team dor your dedication and hardwork. It doesn't go unnoticed. Job well done!

I needed repair of my front left tire which had a large

I needed repair of my front left tire which had a large screw imbedded in it. Heather Gagnon was extremely helpful in fitting me in with no appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

Exceptional service!

RONNIE LOPEZ was exceptional with his product knowledge on the vehicle he help me purchased for my brother. I would highly recommend Anyone who’s in the market to purchase a vehicle to go to Hendrick Honda and ask for RONNIE LOPEZ!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing us and for the 5 star rating!! We are so happy that we were able to help you out! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

Everything was going ok after I waited over a month for

Everything was going ok after I waited over a month for the car to arrive - until I went to pick up vehicle and salesman Marcus and manager Maliki lied to my face !! Wasted approximately 2 hrs of my time - was ready to leave without the car when financial guy came over and took charge of the sale- had I not been vigilant with the paperwork I would have been charged more for items that I had already been quoted a price on ! Pay attention to the paperwork and numbers!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm so sorry to hear about your experience at our dealership. I was able to speak with Malachi about your experience and it sounds like everything has been taken care of. Let me know if there is anything we can help with in the future! I Melanie Colombo I Customer Relations I Hendrick Honda

Consumer response

What did Malachi and Marcus tell you? Nothing was taken care of !

Andrea in particular, who usually is my contact when I go

Andrea in particular, who usually is my contact when I go here for service, provides simply wonderful customer service. The team overall has also done a great job over the years of keeping my lil Fit driving like new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

Very well attended by the Hendrick team mainly by Omar

Very well attended by the Hendrick team mainly by Omar who took care of everything about our car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda

Great service

Don Gunn is awesome! He is my go to guy in service. He?s always very thorough and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Gaby! So glad to hear that Don was able to help you out! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

My advisor was Andrea what more can I say but I trust her

My advisor was Andrea what more can I say but I trust her with my car her advice she always tells me how it is no BS she’s a real straight shooter which I respect and admire however I am torn about returning as all my prepaid services with Hendrick have been consumed in terms of oil changes however I am strongly considering driving an hour to continue to work with Andrea if I have engine issues need I say more thank you so much Andrea for being who you are respectfully Daniel Roman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Daniel!! I am so happy to hear that Andrea has been able to help you out throughout the years! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

CRV Trade in

Melissa Evans has got to be the best sales person at Hendrick Honda dealership! She found me exactly what I wanted, with the fair trade in and I couldn?t be happier! She is very professional and easy to work with. She is refreshingly trustworthy and honest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Melissa is one of our best and I am so happy to hear that she was able to help you out! Thank you so much for your 5 star review and please feel free to let us know if there is anything we might be able to help you with! I Melanie Colombo I Customer Relations I Hendrick Honda

Check in and out was quick and easy.

Check in and out was quick and easy. The service was impeccable and the staff professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We are so thankful for you and your business. If you ever need anything don't hesitate to give us a call! I Melanie Colombo I Customer Relations I Hendrick Honda