Reviews
They took good care of my car. But the men’s room was dirty and there was no coffee.
They took good care of my car. But the men’s room was dirty and there was no coffee.
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- Buying process
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I came in for a minor post purchase item. I was in and out in 10 minutes. Great service
I came in for a minor post purchase item. I was in and out in 10 minutes. Great service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Reputable, top notch service is the standard at Prescott Honda. Garrett and the service team can be trusted for the guidance and service to ensure that my CRV in fully operational condition every time it is started.
Reputable, top notch service is the standard at Prescott Honda. Garrett and the service team can be trusted for the guidance and service to ensure that my CRV in fully operational condition every time it is started.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and efficient service department. The service advisor explained the work to be performed and the expected time to complete that work.
Very professional and efficient service department. The service advisor explained the work to be performed and the expected time to complete that work.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Problem diagnosed and part ordered with job completed properly the next day. Service advisor Chris Rice excellent as he always is.
Problem diagnosed and part ordered with job completed properly the next day. Service advisor Chris Rice excellent as he always is.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought in my 2024 HR-V for a scheduled oil change and routine inspection, expecting I might need tire rotation. I was greeted within moments and discussed my expectations. My service writer, Daniel, later came to the waiting area to go through the inspection results. Turned out I didn’t need the tire rotation, but did need cabin and engine air filters, which I accepted and were promptly replaced. My vehicle was returned to me in a reasonable time, washed and ready to roll, without breaking the bank. The waiting area was clean, calm, well lighted, and comfortable enough. The ladies’ room was clean. There is also a beverage station available as well as a children's play area. Overall, I felt I was treated honestly, offered only services I needed at a fair price, and was glad the services were performed promptly. Well done all around.
I brought in my 2024 HR-V for a scheduled oil change and routine inspection, expecting I might need tire rotation. I was greeted within moments and discussed my expectations. My service writer, Daniel, later came to the waiting area to go through the inspection results. Turned out I didn’t need the tire rotation, but did need cabin and engine air filters, which I accepted and were promptly replaced. My vehicle was returned to me in a reasonable time, washed and ready to roll, without breaking the bank. The waiting area was clean, calm, well lighted, and comfortable enough. The ladies’ room was clean. There is also a beverage station available as well as a children's play area. Overall, I felt I was treated honestly, offered only services I needed at a fair price, and was glad the services were performed promptly. Well done all around.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always exceptional service. Will recommend to others. Fast and efficient. Love the car wash for free!!
Always exceptional service. Will recommend to others. Fast and efficient. Love the car wash for free!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was fix and serviced in a timely manner! Thanks for your great service again!
Everything was fix and serviced in a timely manner! Thanks for your great service again!
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional customer service. I am kept informed every step of the way of the service being performed and of new recommendations for service. My 2009 Honda CRV runs like new.
Exceptional customer service. I am kept informed every step of the way of the service being performed and of new recommendations for service. My 2009 Honda CRV runs like new.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Garrett is the BEST. Always feel like we are being taken care of. We always wait for our vehicle is serviced. Nice, comfortable place to wait.
Garrett is the BEST. Always feel like we are being taken care of. We always wait for our vehicle is serviced. Nice, comfortable place to wait.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair