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Sandy Sansing Chevrolet

(1,018 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
New (850) 696-0004 (850) 696-0004
Used (850) 777-3857 (850) 777-3857
Service (850) 786-2805 (850) 786-2805

Reviews

(1,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandy Sansing Chevrolet from DealerRater.

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Great experience and friendly service.

Great experience and friendly service. Robbie was our salesman and he was polite, helpful, and made the experience surprisingly enjoyable compared to the typical car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Addison! We’re glad Robbie made your car-buying experience enjoyable and stress-free. We appreciate your kind words and are happy to have earned your trust!

Poor communications in the service department.

Poor communications in the service department. After having vehicle in for 24 hours still no communication from service technician.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and understand how important timely communication is and will share your comments with our service team to improve the experience for future visits.

They provide very good service and prompt in a timely way

They provide very good service and prompt in a timely way Very friendly people always willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad our team provided friendly, timely service and was always ready to help. We appreciate your feedback!

Susan was amazing and took such good care of me.

Susan was amazing and took such good care of me. Her guidance and knowledge and experience were invaluable to my buying a vehicle. It saved me from an really had my back and mafe me depreciation of a lesser car and put me in a better vehicle that will work better for the long run. Susan had me think long term not instant gratification. She even guided me in insurance savings. What a blessing she was to an emotional, overwhelmed car buyer who did NOT want a car payment after an accident through no fault of my own. But now I am set with a reliable vehicle. Thank you for taking such good care of me. I will highly recomend to everybody in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, Debbie! We’re so glad Susan was able to guide you with care, knowledge, and long-term insight to help you find the right vehicle. It’s wonderful to hear she made the process easier during a stressful time. We truly appreciate your recommendation and your trust in us!

Jason and Chris were very patient eith me and helped me

Jason and Chris were very patient eith me and helped me meet my needs. Casey was very helpful with the financial aspects. There was no pressure and I felt very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We’re glad Jason, Chris, and Casey provided patient, helpful service and made the process comfortable and pressure-free. We appreciate your kind words and recommendation!

I recently purchased my truck from Tiffany at Sandy

I recently purchased my truck from Tiffany at Sandy Sansing Chevrolet and I couldn’t be happier with the entire experience. From the moment I arrived, it was clear that this dealership runs a tight ship. The lot was fully stocked with a wide variety of vehicles, making it easy to compare models and find exactly what I was looking for. The staff was incredibly friendly and helpful throughout the process. No pushy sales tactics—just honest, knowledgeable people who genuinely wanted to help me make the best choice. Every question I had was answered with patience and professionalism. The dealership itself was spotless and well-organized, giving off a very professional appearance that added to my confidence in buying from them. From start to finish, the process was smooth, transparent, and actually enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, Jen! We’re thrilled to hear that Tiffany and our team made your truck-buying experience smooth, enjoyable, and stress-free. We appreciate your kind words about our staff, inventory, and dealership, and we’re glad you found exactly what you were looking for!

I called another local dealer where we actually purchased

I called another local dealer where we actually purchased our daughter’s car & they were not helpful. We were told they had to keep the car 3-5 days to even diagnose the speaker issue on our 2025 Trax. I then called the service dept at Sandy Sansing & got Bobby. He was extremely helpful when I explained my daughter was only home for Friday-Sunday. He said please get it in the shop before 8am & let us see what we can do. Of course he heard the rattle in the speaker BUT the tech didn’t. So that being said we picked the car up later that afternoon & he assured us that they tried many times to recreate the rattle. That being said I feel confident that if & when she hears the noise again or if any other issues arise our only call will be to Sandy Sansing! The whole service dept was very nice! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, Paula! We’re so glad Bobby and our service team were able to work with your schedule and provide a thorough inspection for your daughter’s Trax. We appreciate your trust in us and look forward to being your go-to for any future needs!

Sandy Sansing Chevrolet done an awesome gob, also love

Sandy Sansing Chevrolet done an awesome gob, also love the coupon to save me some money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We’re glad to hear you had an awesome experience at Sandy Sansing Chevrolet and that you were able to take advantage of the coupon savings. We appreciate your feedback!

Service was good it took long then I expected and done a

Service was good it took long then I expected and done a good hopefully my problem is solved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Tim! We’re glad the service was completed successfully and hope your issue is fully resolved. We appreciate your patience and your kind words!

I had a low tire and a nail in another tire.

I had a low tire and a nail in another tire. I called Roberta and she got me to come in right away. She told me she didn't want me driving with my tires like that. When I arrived, I asked her to schedule me an appointment to get my oil changed. I realized on my drive there it needed to be done soon. Roberta told me they would do it so I wouldn't have to come back. Roberta is always helpful and works me in as soon as possible which is usually that day and soon after I call. Sometimes I'm told that it will be a bit of a wait which I don't mind but they get it done sooner than I thought it would take to do the job. Roberta truly cares about her customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, Sherri! We’re thrilled to hear that Roberta took such great care of you and worked to get your tires and oil change handled quickly. We appreciate your kind words and are glad you feel cared for by our team!