Reviews
The after the sale instructions on the features of my Bronco Sport were so helpful and allowed me to quickly assimilate to my new vehicle! Thanks
The after the sale instructions on the features of my Bronco Sport were so helpful and allowed me to quickly assimilate to my new vehicle! Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
From the first moment we shook hands in the parking lot, to the test drive, to buying my 2026 Bronco Sport, Dave Storfer made it effortless. He was professional and especially kind to answer all of my questions....even went back the next day for more information on Ford Pass and some of the bells and whistles of this remarkable vehicle. You will be in good hands. Billie finalized the sale with an extraordinary level of integrity and transparency. My husband is a numbers guy, and Billie was able to alleviate all of his concerns. If you ive in the Naples, Bonita or Estero area...Coconut Pointe should be your dealership.
From the first moment we shook hands in the parking lot, to the test drive, to buying my 2026 Bronco Sport, Dave Storfer made it effortless. He was professional and especially kind to answer all of my questions....even went back the next day for more information on Ford Pass and some of the bells and whistles of this remarkable vehicle. You will be in good hands. Billie finalized the sale with an extraordinary level of integrity and transparency. My husband is a numbers guy, and Billie was able to alleviate all of his concerns. If you ive in the Naples, Bonita or Estero area...Coconut Pointe should be your dealership.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Spicer at Coconut Point Ford provided an outstanding car-buying experience from start to finish. He was knowledgeable, professional, responsive, and made the entire process easy and stress-free. Tom answered all my questions honestly and went above and beyond to ensure I was completely satisfied. I highly recommend asking for Tom if you’re looking for excellent customer service and a smooth dealership experience.
Tom Spicer at Coconut Point Ford provided an outstanding car-buying experience from start to finish. He was knowledgeable, professional, responsive, and made the entire process easy and stress-free. Tom answered all my questions honestly and went above and beyond to ensure I was completely satisfied. I highly recommend asking for Tom if you’re looking for excellent customer service and a smooth dealership experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesman Eric made it easy. Answered every question I had. This was not my first experience buying a vehicle from Coconut Point Ford.
Salesman Eric made it easy. Answered every question I had. This was not my first experience buying a vehicle from Coconut Point Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Very professional and enjoyable experience. No pressure from salespeople. I would definitely recommend Coconut Point Ford.
Very professional and enjoyable experience. No pressure from salespeople. I would definitely recommend Coconut Point Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had an easy great experience buying my New 2026 Ford Explorer ST Line at Coconut Point Ford. My Sales Associate Tom Spicer did great getting me a deal and the Finance guy explained the extended warranty very clearly, I would definitely go to Coconut Point Ford Again.
I had an easy great experience buying my New 2026 Ford Explorer ST Line at Coconut Point Ford. My Sales Associate Tom Spicer did great getting me a deal and the Finance guy explained the extended warranty very clearly, I would definitely go to Coconut Point Ford Again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took car in for oil change and was told about 2 hours.Afterc sitting for about 2 hours asked giri how much longer and she looked a told me care was done and. I asked her why I was not called,she said I was called , I was sitting Less then five feet from her and heard nothing.Also had a mailer for discount on oil change ,she said I could not use it because I did not have a tire rotation..I retired from Ford after 37 years and have bought fords all my life, not a good way to keep coustomers.Thanks Bob Moore
Took car in for oil change and was told about 2 hours.Afterc sitting for about 2 hours asked giri how much longer and she looked a told me care was done and. I asked her why I was not called,she said I was called , I was sitting Less then five feet from her and heard nothing.Also had a mailer for discount on oil change ,she said I could not use it because I did not have a tire rotation..I retired from Ford after 37 years and have bought fords all my life, not a good way to keep coustomers.Thanks Bob Moore
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
Awesome service through the quick lane. The team was helpful and polite when servicing me and my car.
Awesome service through the quick lane. The team was helpful and polite when servicing me and my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and communication with everyone involved. There was an issue outside of dealer control and it was swiftly corrected. Patrick and John McClean were professional, patient, and transparent.
Great service and communication with everyone involved. There was an issue outside of dealer control and it was swiftly corrected. Patrick and John McClean were professional, patient, and transparent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
These guys at quick lube, main garage rock!! I take my car only Coconut Point Ford
These guys at quick lube, main garage rock!! I take my car only Coconut Point Ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair