Reviews
Quick lane is not quick.
Quick lane is not quick. Took over 2 and a half hours for a simple oil change and I noticed vehicles arriving after me completed first. Unacceptable when marketed as a quick no appointment service. Make appointments if you can’t handle the volume. I came here because of a good experience last time I needed service but will think again next time
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Dave S.
Dave S. was super nice and helpful. Straightforward pricing, so surprise fees, best pricing in the area by far. Excellent service from start to finish!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Parker T.
Parker T. was very professional and made sure everything was taken care of from start to finish.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great place, great people, excellent car wash!
great place, great people, excellent car wash! very professional. nice waiting room with free cookies and coffee
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure working with Marc and made the buying
It was a pleasure working with Marc and made the buying experience relaxed and enjoyable.The vehicle was delivered sparkling clean with a full tank of fuel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jorge does an amazing job keeping the place going.
Jorge does an amazing job keeping the place going. Everything was organized and done in an efficient manner. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve made everything from making the appointment to drop
Steve made everything from making the appointment to drop off to delivery a breeze. He was friendly and welcoming and lovely to deal with. Excellent all around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom and Bobby went to work for immediately.
Tom and Bobby went to work for immediately. Bobby shopped rates and saved us a lot. Since we live out of town we were able to handle everything through e-mail and DocuSign. We have been buying our Personal and Commercial vehicles there for years. We highly recommend Coconut Point Ford! Bruce and Karen Hendry
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
Excellent service! I live alone and don’t really know anyone around here so when I went out to a flat tire, I didn’t know what to do. I had to waste $60 on an Uber to go back and forth to work that night. The next day, I called coconut point Ford and ended up using their mobile service. The guys came to my house and did everything right in my driveway. From the time I called to the time it was fixed was only 3 hours! This was time saved that I would have spent sitting at the dealership and also money spent on towing. Great service! And I also found out they will come to your home to do oil changes! No more sitting for hours in season for an oil change. Great guys, great service! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Such an easy experience for us in purchasing!
Such an easy experience for us in purchasing! Dave Storfer answered all our questions, and their process made the decision easy. We looked at other local dealers and truck options, and the Coconut Point Ford team is what made the difference.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
