Skip to main content

Coconut Point Ford

(1,532 reviews)
Visit Coconut Point Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 494-8374 (239) 494-8374
Used (239) 260-9562 (239) 260-9562
Service (239) 676-3960 (239) 676-3960

Reviews

(1,532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coconut Point Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Quick lane is not quick.

Quick lane is not quick. Took over 2 and a half hours for a simple oil change and I noticed vehicles arriving after me completed first. Unacceptable when marketed as a quick no appointment service. Make appointments if you can’t handle the volume. I came here because of a good experience last time I needed service but will think again next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dave S.

Dave S. was super nice and helpful. Straightforward pricing, so surprise fees, best pricing in the area by far. Excellent service from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Parker T.

Parker T. was very professional and made sure everything was taken care of from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great place, great people, excellent car wash!

great place, great people, excellent car wash! very professional. nice waiting room with free cookies and coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a pleasure working with Marc and made the buying

It was a pleasure working with Marc and made the buying experience relaxed and enjoyable.The vehicle was delivered sparkling clean with a full tank of fuel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jorge does an amazing job keeping the place going.

Jorge does an amazing job keeping the place going. Everything was organized and done in an efficient manner. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve made everything from making the appointment to drop

Steve made everything from making the appointment to drop off to delivery a breeze. He was friendly and welcoming and lovely to deal with. Excellent all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tom and Bobby went to work for immediately.

Tom and Bobby went to work for immediately. Bobby shopped rates and saved us a lot. Since we live out of town we were able to handle everything through e-mail and DocuSign. We have been buying our Personal and Commercial vehicles there for years. We highly recommend Coconut Point Ford! Bruce and Karen Hendry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Excellent service! I live alone and don’t really know anyone around here so when I went out to a flat tire, I didn’t know what to do. I had to waste $60 on an Uber to go back and forth to work that night. The next day, I called coconut point Ford and ended up using their mobile service. The guys came to my house and did everything right in my driveway. From the time I called to the time it was fixed was only 3 hours! This was time saved that I would have spent sitting at the dealership and also money spent on towing. Great service! And I also found out they will come to your home to do oil changes! No more sitting for hours in season for an oil change. Great guys, great service! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Such an easy experience for us in purchasing!

Such an easy experience for us in purchasing! Dave Storfer answered all our questions, and their process made the decision easy. We looked at other local dealers and truck options, and the Coconut Point Ford team is what made the difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.