Reviews
Write a reviewAnother great experience at AlphaCars!
Purchased our latest vehicle from AlphaCars again - think that makes it 2 Urals, 6th car. Always a pleasure to work with - they make the process simple and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Start to finish a buying experience 2nd to none!
I stumbled by accident on an ad for alpha cars while looking for a used motorcycle .Boy was I glad I did. Being a baby boomer I have bought many new and used cars and have owned 23 bikes over 57 years of riding. And this whole buying experience with Alpha has been the finest I have ever had. From Dimity in sales who literally spent(comfortable/ no pressure) hours with us and with Darrell who not only is extremely knowledgeable with bikes but is a true rider himself .Also Olga in finance who went the extra mile and bent over backwards to get us the best interest rate for the amount of months we needed to afford this bike .And Marion in the office who was very helpful also. Alpha's motto is "Expect To Be Impressed" is not just about there vehicles its about it's people. Honesty and Integrity! Warning" if you are just stopping to look around at all the awesome vehicles, which they encourage, you just may see the car of you dreams and be driving out in it when you leave. Thanks to all !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
C Russ
I was very dissatisfied with my experience with this dealer. I contacted sales in advance to check on a specialty car, I was told it was available and confirmed the price. The next day, was arranged I let the dealer know I was driving out to see car, a 45 minute trip one way. It was not till I arrived that the salesman proceeded to tell me that they had raised the price by almost $2,000.00, mind you not because of an error but due to "market conditions". I get that prices are subject to change but I should have been informed when I confirmed my visit to the dealer. Not very professional or someone I would want to do business especially if a problem ever arose.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Owner
After purchasing a beautiful older S Class Mercedes from Alpha Cars, they promised that the few items on the punch list would be taken care of. Jacob , the service manager, at Alpha Cars , ordered the necessary parts and kept me informed about the status of such repairs.. The project took about 10 days and Jacob even brought my vehicle indoors so as to guarantee the safety of my vehicle. Needless to say , the repairs were perfect..Thankyou to Alpha Cars for outstanding service.....
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Royal Enfield Interceptor 650 Motorcycle
I had the great fortune of meeting Darrell at the Boxborough location of Alpha Cars and was extremely impressed with his knowledge of the motorcycle and patience as I asked him countless questions. The entire transaction proved most pleasant and was completed in a timely manner with the kind assistance of Marian. I cannot express enough the professionalism of this organization.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
yes I bought a used Mercedes off of alpha cars I have to say the salespeople the service center and the car were all excellent. I would recommend them to anyone
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Place To Go!
In all of the years I have been purchasing cars, buying a beautiful Mercedes S Class from AlphaCars has been the most comfortable, stress-free experience I have ever had!! Thiago’s outstanding knowledge of his product, and his very professional, no pressure demeanor gave me every confidence in my decision to purchase. Thanks also to Marian, Dmitry and Olga, for making the paper work a breeze! I highly recommend this absolutely Top Notch dealership... will definitely be bringing my car here for service in the future!! Thanks everyone at Alpha! :) Craig
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alpha Cars Review
I've bought preowned vehicles for years from new car dealers. This was my first experience with a preowned dealer. The experience was outstanding. No pressure and very helpful and personalized. I won't be buying anywhere else in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
Thiago was excellent. Very prompt with his responses and was able to answer my questions. Thiago is courteous, knowledgeable, and professional. Highly recommend Thiago and AlphaCars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wasn't even looking for a car, but glad I stopped!
y wife and I purchased a car at the North Hampton, NH AlphaCars in February 2020. The price was reasonable, the car was in great shape and the salespeople were great (not pushy at all and very helpful and informative). After the purchase, we had some service work done on it; the service was done as if it was done on their own cars. Again, the price was reasonable. I go in there often and it is one of the only auto dealers I have ever been in where I've been treated just as well, if not better, after I bought the car as when I was buying it. I can't recommend a better place to buy a car, have it serviced and have it cleaned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
