Reviews
Zach was great.
Zach was great. The whole experience was a positive one and this establishment will be the one I good to in the future
Zach was great.
Zach was great. The whole experience was a positive one and this establishment will be the one I good to in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debbie, we’re delighted to hear Zach and our team made a positive impression on you. Thank you for trusting Johnstons Subaru, we look forward to serving you again in the future! Safe travels!
Michael is incredible.
Michael is incredible. He answers all questions we had in a simple user friendly way. Michelle also is a pleasure to work with. Our entire shopping experience was delightful. We love Subaru for donating a portion of our sale to the ASPCA. I love my cross trek and how it handles. Keep up the good work.
Michael is incredible.
Michael is incredible. He answers all questions we had in a simple user friendly way. Michelle also is a pleasure to work with. Our entire shopping experience was delightful. We love Subaru for donating a portion of our sale to the ASPCA. I love my cross trek and how it handles. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helene, thank you so much for choosing Johnstons Subaru and for sharing your experience with Michael and Michelle! We wish you many safe and happy miles ahead in your new Subaru Crosstrek. Take care!
As usual, Johnston’s treats their customers well.
As usual, Johnston’s treats their customers well. I had a place to do some work. Tanya explained everything in detail as to what I needed done on my car. No complaints here!
As usual, Johnston’s treats their customers well.
As usual, Johnston’s treats their customers well. I had a place to do some work. Tanya explained everything in detail as to what I needed done on my car. No complaints here!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Peter, thank you for trusting Tanya and the team at Johnstons Subaru! We appreciate your business and look forward to seeing you down the road. Have a great day!
I have enjoyed the excellent , timely service with the
I have enjoyed the excellent , timely service with the friendly staff and comfortable waiting room.
I have enjoyed the excellent , timely service with the
I have enjoyed the excellent , timely service with the friendly staff and comfortable waiting room.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing, Andrew! We are grateful to have you as a Johnstons Subaru customer.
Great experience with Steven.
Great experience with Steven. Very easy and transparent buying experience. I love my new ride! ❤️
Great experience with Steven.
Great experience with Steven. Very easy and transparent buying experience. I love my new ride! ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jon, thank you for leaving Steven and Johnstons Subaru your positive feedback. Enjoy your new car!
Could not have asked for a better experience buying my
Could not have asked for a better experience buying my car at Johnstons Subaru! Steven was an amazing representative who helped me through every step of the process. Extremely knowledgeable and always willing to answer any question I had. Very friendly, would recommend 10/10!
Could not have asked for a better experience buying my
Could not have asked for a better experience buying my car at Johnstons Subaru! Steven was an amazing representative who helped me through every step of the process. Extremely knowledgeable and always willing to answer any question I had. Very friendly, would recommend 10/10!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're delighted to hear you had such a positive experience with Steven and our team at Johnstons Subaru. Thank you for your recommendation! Safe travels in your new car!
Great service department, with friendly helpful staff and
Great service department, with friendly helpful staff and prompt thorough diagnostic car care. No reservations on recommending.
Great service department, with friendly helpful staff and
Great service department, with friendly helpful staff and prompt thorough diagnostic car care. No reservations on recommending.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andy, thank you for your business and recommendation! We are thrilled to hear that you had an outstanding experience with our Service Department. Your business means a lot to us at Johnstons Subaru!
I bought my car at Johnston’s in Middletown Ny and have
I bought my car at Johnston’s in Middletown Ny and have been having it serviced there ever since. Friendly, knowledgeable staff. Comfortable waitingroom. If you need a loaner, they’ve got them ready. You even get a coupon for a free carwash after your car is serviced. Very satisfied customer!
I bought my car at Johnston’s in Middletown Ny and have
I bought my car at Johnston’s in Middletown Ny and have been having it serviced there ever since. Friendly, knowledgeable staff. Comfortable waitingroom. If you need a loaner, they’ve got them ready. You even get a coupon for a free carwash after your car is serviced. Very satisfied customer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about our friendly, knowledgeable staff and comfortable waiting room. We are pleased to learn that you have had a five-star experience with our team, and we look forward to serving you again. Safe travels from all of us here at Johnstons Subaru!
The dealership could not have been more friendly and
The dealership could not have been more friendly and helpful. I was helped throughout with all the required paperwork, all my questions were answered, and they even alerted me when a stray USB thumb drive was found in my trade-in (A collection of Old Time Radio shows). I've been to the dealer before to service my 2017 Subaru, and they accepted it as a trade-in for a 2025. I am very happy with my purchase, especially with Andy the Sales Rep who guided me through what I feared would rough waters of paperwork. Nothing but praise!
The dealership could not have been more friendly and
The dealership could not have been more friendly and helpful. I was helped throughout with all the required paperwork, all my questions were answered, and they even alerted me when a stray USB thumb drive was found in my trade-in (A collection of Old Time Radio shows). I've been to the dealer before to service my 2017 Subaru, and they accepted it as a trade-in for a 2025. I am very happy with my purchase, especially with Andy the Sales Rep who guided me through what I feared would rough waters of paperwork. Nothing but praise!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to hear from a happy customer, Steven! Thank you for choosing Johnstons Subaru and for sharing your positive experience! Enjoy your new car, we wish you safe travels ahead!
Had a great experience with Frank the salesman.
Had a great experience with Frank the salesman. He explained everything about the car well.Very thorough.
Had a great experience with Frank the salesman.
Had a great experience with Frank the salesman. He explained everything about the car well.Very thorough.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, it is terrific to hear that Frank took such great care of you and the team wishes you many safe and happy miles in your new car! Thank you for your business and 5-star review of Johnstons Subaru.