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Johnstons Subaru

(75 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Had a pothole in my 2023 Impreza, thanks to Alexis and

Had a pothole in my 2023 Impreza, thanks to Alexis and Don for their professionalism and service they made my experience easy and straightforward.

Had a pothole in my 2023 Impreza, thanks to Alexis and

Had a pothole in my 2023 Impreza, thanks to Alexis and Don for their professionalism and service they made my experience easy and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Matt, we're glad Alexis and Don made your experience easy at Johnstons Subaru. Thank you for choosing us and for sharing your feedback. Safe travels ahead!

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The service staff is professional, competent, and

The service staff is professional, competent, and friendly, especially Alexis, Tanya, and John. My car has 129,000+ miles, and I have complete confidence that Johnston’s Subaru will keep me safe by keeping the car in tiptop condition, for a long time to come.

The service staff is professional, competent, and

The service staff is professional, competent, and friendly, especially Alexis, Tanya, and John. My car has 129,000+ miles, and I have complete confidence that Johnston’s Subaru will keep me safe by keeping the car in tiptop condition, for a long time to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Amy, thank you so much for your kind words about Alexis, Tanya, John, and the rest of our team! We're so thankful you chose Johnstons Subaru and we hope to work together for years to come. See you down the road!

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Zachary was awesome.

Zachary was awesome. He explained everything to me. It was done in a timely manner couldn’t ask for better.

Zachary was awesome.

Zachary was awesome. He explained everything to me. It was done in a timely manner couldn’t ask for better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michelle, we're glad Zachary made your visit a smooth and efficient one at Johnstons Subaru. Thanks for choosing us!

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I recently purchased an Outback from Johnstons Subaru.

I recently purchased an Outback from Johnstons Subaru. Our salesperson, Roger was pleasant and helpful. Michelle. the Finance Manager was extremely helpful and went out of her way to provide information regarding the requirements of the motor vehicle department.

I recently purchased an Outback from Johnstons Subaru.

I recently purchased an Outback from Johnstons Subaru. Our salesperson, Roger was pleasant and helpful. Michelle. the Finance Manager was extremely helpful and went out of her way to provide information regarding the requirements of the motor vehicle department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Catherine, congratulations on your new Outback! We're pleased to know Roger and Michelle were so helpful during your visit. Thank you for choosing Johnstons Subaru!

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Amazing Staff as always.

Amazing Staff as always. Zach and the entire team always willing and able to help.

Amazing Staff as always.

Amazing Staff as always. Zach and the entire team always willing and able to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Zach and the team are always here to help! Thanks for choosing Johnstons Subaru and for sharing your kind words!

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Zach was great.

Zach was great. The whole experience was a positive one and this establishment will be the one I good to in the future

Zach was great.

Zach was great. The whole experience was a positive one and this establishment will be the one I good to in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Debbie, we’re delighted to hear Zach and our team made a positive impression on you. Thank you for trusting Johnstons Subaru, we look forward to serving you again in the future! Safe travels!

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Michael is incredible.

Michael is incredible. He answers all questions we had in a simple user friendly way. Michelle also is a pleasure to work with. Our entire shopping experience was delightful. We love Subaru for donating a portion of our sale to the ASPCA. I love my cross trek and how it handles. Keep up the good work.

Michael is incredible.

Michael is incredible. He answers all questions we had in a simple user friendly way. Michelle also is a pleasure to work with. Our entire shopping experience was delightful. We love Subaru for donating a portion of our sale to the ASPCA. I love my cross trek and how it handles. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Helene, thank you so much for choosing Johnstons Subaru and for sharing your experience with Michael and Michelle! We wish you many safe and happy miles ahead in your new Subaru Crosstrek. Take care!

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As usual, Johnston’s treats their customers well.

As usual, Johnston’s treats their customers well. I had a place to do some work. Tanya explained everything in detail as to what I needed done on my car. No complaints here!

As usual, Johnston’s treats their customers well.

As usual, Johnston’s treats their customers well. I had a place to do some work. Tanya explained everything in detail as to what I needed done on my car. No complaints here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Peter, thank you for trusting Tanya and the team at Johnstons Subaru! We appreciate your business and look forward to seeing you down the road. Have a great day!

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I have enjoyed the excellent , timely service with the

I have enjoyed the excellent , timely service with the friendly staff and comfortable waiting room.

I have enjoyed the excellent , timely service with the

I have enjoyed the excellent , timely service with the friendly staff and comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing, Andrew! We are grateful to have you as a Johnstons Subaru customer.

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Great experience with Steven.

Great experience with Steven. Very easy and transparent buying experience. I love my new ride! ❤️

Great experience with Steven.

Great experience with Steven. Very easy and transparent buying experience. I love my new ride! ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jon, thank you for leaving Steven and Johnstons Subaru your positive feedback. Enjoy your new car!

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