Reviews
The full experience from sales manager (Steve) thru the
The full experience from sales manager (Steve) thru the whole process was smooth, professional and transparent. Highly recommend considering them for your next car purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Margaret and the team were fantastic to work with!
Margaret and the team were fantastic to work with! I highly recommend! Thanks for a smooth purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They never responded to my question.
They never responded to my question. The vehicle in question was a few thousand over market anyway according to my sales manager.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, here at Napleton's Aston Martin of Downers Grove, we are always looking for ways to improve; we appreciate your input. If you would be willing, please reach out to our manager at (312) 888-2967 and we will work with you personally in rectifying the issues you experienced.
Fantastic work by everyone at the dealership.
Fantastic work by everyone at the dealership. Made the process of trading in and purchasing extremely smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
This dealership treated me so well, it’s my first time
This dealership treated me so well, it’s my first time buying a car and it was the best experience with Margaret helping us through the sale!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I recently purchased an SUV from Napleton Aston Martin
I recently purchased an SUV from Napleton Aston Martin Maserati of Downers Grove, IL and the entire experience was absolutely outstanding. From start to finish, the dealership staff were professional, welcoming, and truly customer-focused. A special thanks to Margret and Lucas, my sales consultants — they were exceptional! Both were knowledgeable, courteous, and went above and beyond to make sure every detail was perfect. I also want to recognize Connor their General sales manager, who was incredibly accommodating and made the entire process seamless. They all worked together to make my car-buying experience smooth, transparent, and enjoyable. It’s rare to find such genuine hospitality and professionalism at a luxury dealership. I would highly recommend anyone looking for an Aston Martin or Maserati to visit this dealership. You’ll be in great hands with their team. Five stars all the way! Sohail
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sohail, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Margaret Puzanowska was absolutely wonderful in helping
Margaret Puzanowska was absolutely wonderful in helping me purchase my new vehicle. She is very knowledgeable at her position and pleasant to deal with. I also met a few more employees there who were all very professional and helpful. The building was also clean and maintained well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I just purchased my second vehicle from Napleton's Aston
I just purchased my second vehicle from Napleton's Aston Martin, and my experience was a 10/10. They always make me feel like the most important person in the dealership and solve any issues I may have. Looking forward to my 3rd purchase!! Thank you to Margaret and Perry!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Margaret and Gabriel were great to work with to bring the
Margaret and Gabriel were great to work with to bring the sale to fruition. I would definitely look at this dealership for a future purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Kevin, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!
Margaret was a fabulous help in our car purchase.
Margaret was a fabulous help in our car purchase. I was coming from out of state for a very particular car, and Margaret and team couldn’t have been more helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!