Reviews
Had a great experience at this location. We were interested in a 2022 Wrangler seen on a web sales page. From first contact, everyone was friendly and helpful. Dave T. called me to coordinate a test drive as we live 100 miles from Dillsburg. We were welcomed at the dealership upon arrival. Dave had the vehicle ready for a test drive. We decided to move forward and Dave was very helpful laying out the numbers for us, providing a route to purchase for us. We take delivery in a few days. Overall, a great experience working with Dave Talton and the team at this location.
Had a great experience at this location. We were interested in a 2022 Wrangler seen on a web sales page. From first contact, everyone was friendly and helpful. Dave T. called me to coordinate a test drive as we live 100 miles from Dillsburg. We were welcomed at the dealership upon arrival. Dave had the vehicle ready for a test drive. We decided to move forward and Dave was very helpful laying out the numbers for us, providing a route to purchase for us. We take delivery in a few days. Overall, a great experience working with Dave Talton and the team at this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review! We're glad to hear Dave Talton and the team made your experience smooth and welcoming, especially with the long drive to visit us. We’re happy Dave was able to have everything ready for your test drive and help you find the right path to purchasing your 2022 Wrangler.
Easy and fast communication. Kade was great and efficient at getting me approved and driving off the lot with my new car as fast as possible!
Easy and fast communication. Kade was great and efficient at getting me approved and driving off the lot with my new car as fast as possible!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We're glad to hear Kade made the process easy and kept everything moving so you could get into your new car quickly. Enjoy your new ride, and thank you for choosing Bob Ruth Ford!
I had great experience purchasing a truck from Bob Ruth Ford. My sale was done remotely since I live in Rhode Island which was flawless. Video of the truck was sent to me, so I bought without ever viewing the truck in person. My salesman was Xavier Rosario who was honest, professional and did everything he said. I would recommend Bob Ruth Ford to anyone.
I had great experience purchasing a truck from Bob Ruth Ford. My sale was done remotely since I live in Rhode Island which was flawless. Video of the truck was sent to me, so I bought without ever viewing the truck in person. My salesman was Xavier Rosario who was honest, professional and did everything he said. I would recommend Bob Ruth Ford to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review! We’re glad to hear the remote buying process went smoothly and that Xavier took great care of you throughout the process.
It was a pleasure working with Dave Gillespie at Bob Ruth Ford. Dave went out of his way to make sure that I got the best deal. The car was delivered this week and it exceeded my expectations. I am enjoying my new ride.
It was a pleasure working with Dave Gillespie at Bob Ruth Ford. Dave went out of his way to make sure that I got the best deal. The car was delivered this week and it exceeded my expectations. I am enjoying my new ride.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review! We’re thrilled to hear that Dave went above and beyond to make sure you had a great experience and that your new vehicle exceeded your expectations. Congratulations on your new ride, and thank you for choosing Bob Ruth Ford!
Sales and financial staff very thorough in answering all my questions and concerns. My car was shipped to me and the delivery guys were fantastic, they represented Bob Ruth Ford well. That type of training comes from the top and was demonstrated through my entire experience. Thank you again.
Sales and financial staff very thorough in answering all my questions and concerns. My car was shipped to me and the delivery guys were fantastic, they represented Bob Ruth Ford well. That type of training comes from the top and was demonstrated through my entire experience. Thank you again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our sales and finance teams were thorough in answering your questions and that your vehicle delivery went smoothly.
Great experience all around. Inquired online about some vehicles and received an email and phone call quickly to review some options. Set up an appointment with Chris Rau who was very accomodating. Went in for appointment and vehicles were ready for test drives. Process to purchase the Jeep was efficient. All paperwork was clear and completed timely. Very seamless and efficient experience all around!
Great experience all around. Inquired online about some vehicles and received an email and phone call quickly to review some options. Set up an appointment with Chris Rau who was very accomodating. Went in for appointment and vehicles were ready for test drives. Process to purchase the Jeep was efficient. All paperwork was clear and completed timely. Very seamless and efficient experience all around!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful 5-star review! We're so glad to hear you had such a seamless and efficient experience from start to finish. We truly appreciate your business and hope you're loving your new Jeep!
We had to travel from out of state to buy our vehicle, and this dealership took care of everything right down to ensuring the sales tax for our state was included. One of the easiest car purchases we have ever made. They worked with us over the phone and made this a great buying experience.
We had to travel from out of state to buy our vehicle, and this dealership took care of everything right down to ensuring the sales tax for our state was included. One of the easiest car purchases we have ever made. They worked with us over the phone and made this a great buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful 5-star review! We're so glad our team could make your out-of-state purchase one of the easiest car-buying experiences you've had. We truly appreciate your business and hope you're loving your new vehicle!
They're Great! The team was respectful and very nice. Good job guys! I'll be back!
They're Great! The team was respectful and very nice. Good job guys! I'll be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! We're so glad to hear that our team made you feel respected and welcomed throughout your visit.
Bob Ruth is a great dealership to work with. Great selection of vehicles to choose from.
Bob Ruth is a great dealership to work with. Great selection of vehicles to choose from.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We’re so glad you enjoyed working with our team and found our vehicle selection to be a great fit.
Was contacted immediately and was down hill from there. Made an appointment to see the car and Noah said he would have it ready for us. We found the car deep in the lot and filthy dirty so was never ready to show. While making a deal we were never told that we could not write a check for the full amount resulting in having to return next day with a cashier's check. Again car was not ready was in shop getting washed not detailed. Was given no paperwork first day and needed multiple emails to get a check amount. Bright spot was Casey Campbell closing paperwork. Car never detailed only a washjob and interior sweep and wipe. If not such a good deal I would have walked. Poor customer service till closing with Mr Campbell
Was contacted immediately and was down hill from there. Made an appointment to see the car and Noah said he would have it ready for us. We found the car deep in the lot and filthy dirty so was never ready to show. While making a deal we were never told that we could not write a check for the full amount resulting in having to return next day with a cashier's check. Again car was not ready was in shop getting washed not detailed. Was given no paperwork first day and needed multiple emails to get a check amount. Bright spot was Casey Campbell closing paperwork. Car never detailed only a washjob and interior sweep and wipe. If not such a good deal I would have walked. Poor customer service till closing with Mr Campbell
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your updated feedback. We’re sorry to hear that your experience did not meet expectations and appreciate you bringing these concerns to our attention. While we’re glad to hear Casey provided a positive closing experience, we regret that other aspects of your visit fell short.