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Bob Ruth Ford

(1,977 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award

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New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Inventory

See all 444 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since May 2010.
We provide the highest levels of customer satisfaction through progressive management dedicated employees and high standards of operational excellence. We're family owned and operated. Our customers always come first and we strive to improve our processes consistently. Bob Ruth Ford follows this mission statement: "To change the world's perception of the car dealership experience one customer at a time." Our sales staff has years of experience and is tasked with guaranteeing that every customer is completely satisfied. We offer Guaranteed Credit Approval at our store through the Credit Acceptance Corporation. We cant wait to assist you!
We Got Deals in Dillsburg!

Service center

Phone number (717) 502-4259

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–4:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,977 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Our saleswoman kam was awesome . Would definitely buy from her again . The only problem I had was a little run round and they fixed it

Our saleswoman kam was awesome . Would definitely buy from her again . The only problem I had was a little run round and they fixed it

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! We're happy to hear Kam took great care of you and made such a positive impression. We also appreciate your patience while we worked through the issue and are glad we could get it resolved.

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great team and fastest in the business on getting a trade done. see you next time.

great team and fastest in the business on getting a trade done. see you next time.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the great review! We're glad our team made the trade-in process quick and easy for you. We appreciate your business and look forward to working with you again next time.

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From August 5th when I ordered my new 2027 Ford Explorer, until I picked up my new car on October 19th, I was kept well informed of the progress being made in the building of my car. On the day I picked it up, while sitting in the lobby area, every Bob Ruth employee who walked by greeted me and was very friendly. I am very happy with my new car. It is my 3rd Explorer, and I would highly recommend Bob Ruth Ford in Dillsburg to anyone!

From August 5th when I ordered my new 2027 Ford Explorer, until I picked up my new car on October 19th, I was kept well informed of the progress being made in the building of my car. On the day I picked it up, while sitting in the lobby area, every Bob Ruth employee who walked by greeted me and was very friendly. I am very happy with my new car. It is my 3rd Explorer, and I would highly recommend Bob Ruth Ford in Dillsburg to anyone!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear you were kept informed throughout the process of ordering and building your new 2027 Ford Explorer. It’s wonderful to know our team made you feel welcome on pickup day, too! Congratulations on your new Explorer, and thank you for the recommendation!

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Dave G was awesome! This was our 5th vehicle we've purchased from Bob Ruth Ford. Always amazing service.

Dave G was awesome! This was our 5th vehicle we've purchased from Bob Ruth Ford. Always amazing service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your continued loyalty to Bob Ruth Ford! We’re thrilled to hear Dave G. provided another great experience.

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Had a great experience at this location. We were interested in a 2022 Wrangler seen on a web sales page. From first contact, everyone was friendly and helpful. Dave T. called me to coordinate a test drive as we live 100 miles from Dillsburg. We were welcomed at the dealership upon arrival. Dave had the vehicle ready for a test drive. We decided to move forward and Dave was very helpful laying out the numbers for us, providing a route to purchase for us. We take delivery in a few days. Overall, a great experience working with Dave Talton and the team at this location.

Had a great experience at this location. We were interested in a 2022 Wrangler seen on a web sales page. From first contact, everyone was friendly and helpful. Dave T. called me to coordinate a test drive as we live 100 miles from Dillsburg. We were welcomed at the dealership upon arrival. Dave had the vehicle ready for a test drive. We decided to move forward and Dave was very helpful laying out the numbers for us, providing a route to purchase for us. We take delivery in a few days. Overall, a great experience working with Dave Talton and the team at this location.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review! We're glad to hear Dave Talton and the team made your experience smooth and welcoming, especially with the long drive to visit us. We’re happy Dave was able to have everything ready for your test drive and help you find the right path to purchasing your 2022 Wrangler.

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Easy and fast communication. Kade was great and efficient at getting me approved and driving off the lot with my new car as fast as possible!

Easy and fast communication. Kade was great and efficient at getting me approved and driving off the lot with my new car as fast as possible!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! We're glad to hear Kade made the process easy and kept everything moving so you could get into your new car quickly. Enjoy your new ride, and thank you for choosing Bob Ruth Ford!

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I had great experience purchasing a truck from Bob Ruth Ford. My sale was done remotely since I live in Rhode Island which was flawless. Video of the truck was sent to me, so I bought without ever viewing the truck in person. My salesman was Xavier Rosario who was honest, professional and did everything he said. I would recommend Bob Ruth Ford to anyone.

I had great experience purchasing a truck from Bob Ruth Ford. My sale was done remotely since I live in Rhode Island which was flawless. Video of the truck was sent to me, so I bought without ever viewing the truck in person. My salesman was Xavier Rosario who was honest, professional and did everything he said. I would recommend Bob Ruth Ford to anyone.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the great review! We’re glad to hear the remote buying process went smoothly and that Xavier took great care of you throughout the process.

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It was a pleasure working with Dave Gillespie at Bob Ruth Ford. Dave went out of his way to make sure that I got the best deal. The car was delivered this week and it exceeded my expectations. I am enjoying my new ride.

It was a pleasure working with Dave Gillespie at Bob Ruth Ford. Dave went out of his way to make sure that I got the best deal. The car was delivered this week and it exceeded my expectations. I am enjoying my new ride.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the great review! We’re thrilled to hear that Dave went above and beyond to make sure you had a great experience and that your new vehicle exceeded your expectations. Congratulations on your new ride, and thank you for choosing Bob Ruth Ford!

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Sales and financial staff very thorough in answering all my questions and concerns. My car was shipped to me and the delivery guys were fantastic, they represented Bob Ruth Ford well. That type of training comes from the top and was demonstrated through my entire experience. Thank you again.

Sales and financial staff very thorough in answering all my questions and concerns. My car was shipped to me and the delivery guys were fantastic, they represented Bob Ruth Ford well. That type of training comes from the top and was demonstrated through my entire experience. Thank you again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our sales and finance teams were thorough in answering your questions and that your vehicle delivery went smoothly.

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Great experience all around. Inquired online about some vehicles and received an email and phone call quickly to review some options. Set up an appointment with Chris Rau who was very accomodating. Went in for appointment and vehicles were ready for test drives. Process to purchase the Jeep was efficient. All paperwork was clear and completed timely. Very seamless and efficient experience all around!

Great experience all around. Inquired online about some vehicles and received an email and phone call quickly to review some options. Set up an appointment with Chris Rau who was very accomodating. Went in for appointment and vehicles were ready for test drives. Process to purchase the Jeep was efficient. All paperwork was clear and completed timely. Very seamless and efficient experience all around!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful 5-star review! We're so glad to hear you had such a seamless and efficient experience from start to finish. We truly appreciate your business and hope you're loving your new Jeep!

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