Reviews
Came in to browse and left with a new car, not due to
Came in to browse and left with a new car, not due to pressure from anyone but because of great prices and the absolutely fantastic service of Nelson and the rest of the team at Mullinax Ford. Dealership came highly recommended from friends who had used them before, and they did not disappoint.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mullinax Ford of Apopka are glad to have you as a customer.
Mullinax Ford at Apopka went above and beyond to help me
Mullinax Ford at Apopka went above and beyond to help me with my purchase. They showed great professionalism and had outstanding customer service. I worked with Jesse who did a great job, answered all my questions, was patient and helped me get my F150. Thank you Jesse and Mullinax Ford at Apopka!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Carlos, the salesman, was extremely helpful and
Carlos, the salesman, was extremely helpful and informative throughout our experience. Unfortunately, our interaction with the finance manager, Cesar, was disappointing. He did not take the time to explain our options and abruptly ended the phone call when we requested more information before moving forward. His comment—“too bad we couldn’t do business”—felt dismissive, especially given the significance of the transaction. If you're considering working with this dealership, I recommend reaching out to Carlos directly. He was proactive, transparent, and genuinely committed to making the process smooth.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing about your experience with Mullinax Ford of Apopka. We're glad to hear that Carlos provided you with great customer service! Please don't hesitate to reach out to us directly if you would like to discuss your concerns in more detail. We would appreciate the opportunity to address your concerns.
Q. Sabir was my salesman rep and he was excellent. I’ve
Q. Sabir was my salesman rep and he was excellent. I’ve that this dealership does business with honesty and integrity. Warren was my manager and he was very kind and understanding. Really great dealership. Like a breath of fresh air.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mullinax Ford of Apopka!
Great dealership.
Great dealership. They are honest and have integrity. Highly recommended! “Q” was my salesman and was fantastic! Thoughtful and thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mullinax Ford of Apopka are glad to have you as a customer.
Friendly staff, lots of nice vehicles to choose from.
Friendly staff, lots of nice vehicles to choose from. Upfront pricing is right in line with where you’d end up haggling elsewhere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Mullinax Ford of Apopka! Please let us know if we can be of any more assistance.
Very low stress, low pressure buying process from
Very low stress, low pressure buying process from beginning to end. Very happy to recommend them to anyone in the area!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mullinax Ford of Apopka are glad to have you as a customer.
I recently had an outstanding experience at Ford
I recently had an outstanding experience at Ford Mullinax, and I can't recommend them enough! From the moment I walked in, the staff made me feel welcome and valued. A special shout-out to Barry Ross from Chicago , my sales representative, who went above and beyond to ensure I found the perfect vehicle. Barry Ross was incredibly knowledgeable about the different models and features, patiently answering all my questions and guiding me through the options. His friendly demeanor and genuine passion for helping customers made the entire car-buying process enjoyable and stress-free. The financing process was also smooth, with transparent information and no hidden fees. I left with a fantastic car and a great feeling about my purchase. If you're in the market for a used vehicle, definitely head to Ford Mullinax and ask for Barry Ross from Chicago —he's the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
After numerous phone calls unanswered.
After numerous phone calls unanswered... the experience at dealership was quick and easy. Nice atmosphere. The sales people were great What was a shaky start, turned into a great experience. Thanks Jessie.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your honest review, David! We're glad Jessie and the team turned things around and made your visit quick, easy, and enjoyable. We appreciate you sticking with us through the rocky start.
After numerous phone calls unanswered.
After numerous phone calls unanswered... the experience at dealership was quick and easy. Nice atmosphere. The sales people were great What was a shaky start, turned into a great experience. Thanks Jessie.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, David! We're glad to hear that despite the initial communication issues, Jessie and the team were able to turn things around for a smooth and positive experience. We appreciate your patience and are happy you left satisfied.
I just leased a Ford F-150 from Mullinax Ford and had an
I just leased a Ford F-150 from Mullinax Ford and had an amazing experience! Nestor and Juan made the process super easy and stress-free — they were patient, professional, and answered all my questions. Gary in finance was also fantastic, explaining everything clearly and making the paperwork simple. I couldn’t be happier with my new F-150 and the service I received. If you’re considering leasing or buying a car I highly recommend Mullinax Ford. Eudaldo Guerrero.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Eudaldo! We're thrilled Nestor, Juan, and Gary made your F-150 lease experience smooth and stress-free. Your kind words and recommendation mean a lot to us.
Finance rate could have been better.
Finance rate could have been better. Takes far to long far to much paperwork to get the deal done. Far to many fingers innthe pie.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave -- thank you for the feedback. We are constantly working on improving our processes. We will take this feedback to heart.
Excellent and friendly environment great service and
Excellent and friendly environment great service and overall great experience thanks for your help and professional service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your excellent review, Carmen! We're happy to hear you enjoyed the friendly atmosphere and professional service throughout your visit. It’s great to know we could make your experience a positive one.
Went to look at a used F150 and the experience was great!
Went to look at a used F150 and the experience was great! Juan took us for a test drive and showed us the features of the truck. We started to do paperwork, but the CPO process was not completed, so we could not take it home that night. We were able to complete all paperwork digitally from home, and they delivered the truck to our house. Joshua explained all of the features of the truck on delivery and you can tell that he loves what he does! The truck was clean and full of fuel. It was an excellent experience, and we would not hesitate to buy from them again. Thank you Juan and Joshua!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Chris! We're so glad to hear you had a great experience with Juan and Joshua, and that the delivery process was smooth for you. Enjoy your new F150!
First off the website is great it’s super easy to
First off the website is great it’s super easy to navigate and the pictures are phenomenal! I knew just what I was walking into when I came to look at the 3 vehicles I chose. I also like that they let you test ride the vehicle with you and your spouse alone so you can really feel the car out instead of your typical pre planned 2 mile loop. Andrew our sales men was not pushy just listened to what we thought and let us pick the vehicle that we wanted. I suggest you shop here for your next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tommy, Thank you for the great feedback on our website! We work very hard on that. We are so pleased to hear that you had such a great experience at our store. We look forward to working with you again in the future!
Went to look at a used F150 and the experience was great!
Went to look at a used F150 and the experience was great! Juan took us for a test drive and showed us the features of the truck. We started to do paperwork, but the CPO process was not completed, so we could not take it home that night. We were able to complete all paperwork digitally from home, and they delivered the truck to our house. Joshua explained all of the features of the truck on delivery and you can tell that he loves what he does! The truck was clean and full of fuel. It was an excellent experience, and we would not hesitate to buy from them again. Thank you Juan and Joshua!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Chris! We're so glad to hear you had a great experience with Juan and Joshua, and that the delivery process was smooth for you. Enjoy your new F150!
Tyler provided great service and an easy dealer to work
Tyler provided great service and an easy dealer to work with. No hassle getting a good deal on a nice truck. I would go back again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Steve! We're glad Tyler made the process smooth and helped you get a great deal on your truck. We look forward to welcoming you back next time!
Mullinax Ford was fast, clear, and pleasant to work with.
Mullinax Ford was fast, clear, and pleasant to work with. They also had the best deal! Win/Win! Probably my best car buying experience to date. Ask for Andrew.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review, Rangerraptor! We're thrilled to hear this was your best car-buying experience and that Andrew helped make it a win all around. Your recommendation means a lot to us.
Great price, salesperson(JackRissell was very
Great price, salesperson(JackRissell was very accommodating, low key, not pushy, excellent product skills and very patient!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gardenguru 2014, Thank you for great review! We'll pass your kind words along to Jack.
Good service when buying a car took care of everything
Good service when buying a car took care of everything fast friendly employees.good car selection.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review, James! We're glad you found the service quick and friendly, and that our car selection met your needs. We appreciate your feedback and hope to help you again in the future.
Second time buying a truck from here and they are the
Second time buying a truck from here and they are the best ford dealership around. Noah is sells is amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Jennifer! We're thrilled to have earned your trust for a second truck purchase, and it’s great to hear Noah made the experience outstanding. We truly appreciate your continued support.
Took 5 hours but I have another car and I love it.
Took 5 hours but I have another car and I love it. The staff was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review, Michael! We're glad to hear you love your new car and that the team was helpful throughout the process. We appreciate your patience and hope you enjoy every mile ahead.
Our experience with Mullinax Ford of Central Florida was
Our experience with Mullinax Ford of Central Florida was exceptional. I had picked out a car online and then went in for a test drive. We met our online rep Julio Acevedo who took us on a test drive,showed us other cars at our request and then helped us get through the purchase process. He was great to work with. There was zero pressure of any kind throughout the process. We feel that we now have a trusted dealer and sales person (Julio) that we can go to in the years to come.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your exceptional review, Chris! We're so glad Julio provided a no-pressure, helpful experience and guided you smoothly through the process. It’s great to know you now have a trusted go-to for future car needs.
My last service was great.
My last service was great. I was able to do a walkin and also get a service recall at the same time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad to hear that your last service was great! Our new service center allows us to get more people in and out the door quickly and efficiently. We look forward to working with you the next time you visit!
No hassles here or overselling.
No hassles here or overselling. Great folks. Very streamlined financing department. Nice big brand new service dept.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Billy, thank you for your review. We are very happy to hear that you had such a positive experience!
Dealer is clean, organized and all staff are
Dealer is clean, organized and all staff are professional. Salesman is factual...doesnt try to confuse my brain with stupid salesman expressions. i found the vehicle on Cars.com, gave my contact info, salesman reached out, we spoke, we agreed for me to give a deposit to hold vehicle until I could drive to dealer (>100 Miles). Dealer replaced tires w decent new tires, new brake pads, new tie rods. The Price is not negotiable, the trade in value i got for my vehicle is ok. The salesman was having a busy day closing several sales, so he had a bit to juggle and he handled his stress well, remaining courteous at all times. I would buy again from the dealer and the salesman, for the right vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your detailed review, Warren! We’re glad to hear the team’s professionalism, transparency, and vehicle prep stood out during your visit. It’s great to know you'd consider buying from us again—we appreciate your trust and thoughtful feedback.
Dale Brown at the Mullinax in Orlando is the man!
Dale Brown at the Mullinax in Orlando is the man! Gave us an excellent deal and the transaction was smooth as butter!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Jim! We're glad Dale made the process smooth and got you an excellent deal. It's awesome to hear your experience went so well from start to finish.
Patrick is a great service advisor, always.
Patrick is a great service advisor, always. Puts tge customer first. The team at mullinax always tries to solve problems quickly and are pleasant to interact with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We're glad Patrick consistently puts your needs first and that the team works hard to resolve issues quickly. It's great to hear you've had such positive interactions with everyone.
Mullinax is top notch when buying a car.
Mullinax is top notch when buying a car. I got a new Bronco, price as advertised , no nonsense , was out the door 1,2,3 . I have purchased many cars from Mullinax and they have always been upfront and clear. Even more important - They are happy to sell me a car and don't act like they are doing you a favor!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review, Scooter! We're glad your Bronco purchase was quick, straightforward, and matched the price you expected. It means a lot to have your continued trust over the years!
This is my second vehicle from Mullinax Ford, I live
This is my second vehicle from Mullinax Ford, I live over an hour away from the dealership so I start the process online to see if the vehicle I'm looking at will fit my budget,Joshua Barrett texted me back with figures on my trade a financing, everything looked good to me so we drove to the dealership,Joshua had the vehicle ready and everything went very smoothly from there,there was no bait and switching and no pressure to buy from anyone there, It's always a pleasure doing business there and no dealer fees,When it's time to trade this vehicle in I'll make the drive to Mullinax Ford again for the great buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your loyal review, JW! We're glad Joshua made the process easy and transparent, especially with you coming from over an hour away. It's great to hear you've had another smooth, no-pressure experience—looking forward to helping you again next time!
Love the upfront pricing and the staff are very helpful
Love the upfront pricing and the staff are very helpful and make the process of buying so easy. This is my second car bought from Mullinax Ford and it's been the same great service each time. It's just a great dealership to buy from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rickey -- thank you so much for the terrific review! We appreciate you and your loyalty. We look forward to working with you again in the future!
Great dealership.
Great dealership. Had a good experience got a good rate. Got a good deal. Got a good truck with no hassle. Ask for Chris or Q.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Bobby! We're glad you had a hassle-free experience and drove away with a great truck and deal. Chris and Q will appreciate the shout-out!
I found the vehicle I had been looking for and received
I found the vehicle I had been looking for and received great service throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Happy Buyer! We're glad you found the vehicle you were looking for and that the service met your expectations every step of the way. We appreciate you choosing us!
I’m a long time customer and have always felt at ease
I’m a long time customer and have always felt at ease buying form Mullinax. I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Reg! We truly appreciate your long-time support and are glad you've always felt comfortable with us. Your recommendation means a lot!
Will was knowledgeable, patient, low key.
Will was knowledgeable, patient, low key. He correctly assessed my needs and recommended the Bronco Sport, which is exactly what I purchased. He made buying a new vehicle a stress free experience. Mike was thorough without being pushy. Highly recommend both.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review, Carol! We're happy to hear Will and Mike made your car-buying experience smooth and stress-free. Enjoy your new Bronco Sport—it sounds like a perfect match!
Top salesman true to their word on pricing I would
Top salesman true to their word on pricing I would recommend them to anybody who’s looking for buyer Ford I have gone to them before her car now I just bought a new truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Wdwdad! We're glad to hear our team stayed true to their word and delivered another solid experience for you. Enjoy your new truck, and we appreciate your continued trust in us.
Fantastic experience - very helpful staff who make the
Fantastic experience - very helpful staff who make the process as easy as possible - Brent Osborne is the best you will ever work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, 15lmorley! We're thrilled to hear that Brent and the rest of our team made your experience smooth and enjoyable. We’re grateful for your kind words and look forward to seeing you again!
They checked within an hour a few times our credit report
They checked within an hour a few times our credit report and damaged credit history for 2 years. They didn't even apologize or called us back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review. Our team does a great job of finding affordable loans for our customers. When seeking a loan for a vehicle, it's common practice to submit your application to a couple of different lenders to secure the best rates and terms. Credit bureaus often treat multiple inquiries related to the same type of loan within a short period as a single inquiry. This minimizes the impact on the credit score. If you feel like yours was excessive, please reach out to me so I can investigate further. Gary Thunberg Sales Manager 407-889-7600 gthunberg@mullinaxford.com
This would be the 11th car that we have bought from the
This would be the 11th car that we have bought from the dealership. Once again, we were not disappointed with the experience. No games, no last minute changes. Just pleasant folks who seem to be happy with their jobs. We have recommended them to many people and the feedback we get is always the same - 5 star.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Lucky! We’re honored to have earned your trust over 11 car purchases and are thrilled that our team's consistency and honesty keep you coming back. We truly appreciate your recommendations and look forward to continuing to serve you!
I am very blessed to have met Aramis at Mullinax.
I am very blessed to have met Aramis at Mullinax. Dealing with him and the Mullinax team was one of the smoothest and most respectful business transactions I’ve ever had, particularly for a purchase as substantial as a new truck. I’d been shopping for about 3 months and was so fed up with the “Let me talk to my Finance Manager” game - it is so outdated, inefficient, and untrustworthy. As a modern consumer, I have unlimited resources at my disposal to research what I want, and once I decide, I don’t need to be “sold” to. When I show up at a dealership, I have already done my homework, and I expect to be listened to and assured I am partnering with the right company and vehicle. I need to trust what I see and hear. Aramis and Mullinax delivered beyond all of my expectations. From now on, I will be calling Aramis first for every car or truck I purchase. Thank you Mullinax for creating a business model that empowers your brightest and most honest employees to partner with their customers. Thank you Aramis for your time, attention to detail, and professionalism. You are tremendous. I LOVE my new truck – thank you for making it happen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your incredible review, Kelly! We’re so glad Aramis delivered the honest, respectful, and seamless experience you sought after months of research and frustration. Your trust means everything to us, and we’re thrilled you love your new truck!