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Mullinax Ford of Central Florida

(1,877 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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Good experience

Staff was nice and courteous. Mike was really nice to work with. Overall really good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We truly appreciate your business and hope we can assist all of your future vehicle needs!

Mr. Richard Lauzier

I am 84 so maybe some was my not understanding but some things were not adequately explained. Got home and noticed I had only one key. Was told to return following Friday to get a replacement. Got there and was told Ford provided only one key. Salesman thought I had received only one remote. Another salesman showed me that spare keys were inside the remote. Was told key was for glove compartment when actually it opens door on passenger side as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, I'm sorry we failed at communicating effectively and left you confused as we should have made sure we understood your questions. We appreciate this feedback and will use it to improve in the future. Please do not hesitate to contact us with any further questions as we will do our best to assist you and hope you are happy with your vehicle.

Great experience helpful staff

Staff was helpful and courteous making sure i was informed about the process and truck i was interested in. I would recommend to others looking to buy new or used. Also the price was a great deal and having no dealer fees saves a lot of money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind comments! We are glad the Mullinax Ford team made your buying experience great! We hope you are loving your new vehicle and wish you many happy miles.

Mullinax is awesome!!!!

Dale Brown and entire staff at Mullinax made purchasing a vehicle so much easier than we have ever experienced!! Thank you for making getting a car seem so easy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Cassie! We are happy Dale and Mullinax made your purchase easy and stress free. Hope you are loving the new ride!

Another great experience with Mullinax Ford in Apopka.

My wife and I purchased our 6th Ford from Mullinax Ford this month. And, just like the last 5 times, the entire experience was quick and enjoyable. The sales folks and the financing people are experts at their jobs and really put the fun back in buying a new vehicle. The process is never long and drawn out. AND, I have to also say, that the guys at Mullinax's Quick Lane Service Center have always taken extraordinary care of our Fords. We won't allow anyone else to touch our vehicles, when it comes to service and maintenance. They are true professionals. Thanks again, guys and gals. You make our life SO much simpler. We really do love this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Dealership!

Great. Great! Great! Great! Dealership. Excellent manners low pricing. Look forward to buying my next Ford from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We are happy your experience with our team was GREAT and we look forward to assisting you in the future!

Chuck from Homestead

Had a great experience buying a Ford F-150 . Had a great Sales Assistance and he was very knowledgable of what vehicles were on site to help me select the truck I wanted to buy. And he was well versed in all the extras in each truck and took the time to show them all in each truck we looked at on the lot. I would fully recommend anyone looking for a truck to look at a Ford Truck at Mullinax Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Ford F-150! We are glad our knowledgeable team could help you find the the perfect truck. We appreciate your business, recommendation, and look forward to assisting your future vehicle needs.

Great Truck at a GREAT Price!

I purchased a new 2015 (last years model) F150 at Mullinax for a great price! I found this truck brand new at the same price other dealers were selling used (with 50k+) miles on for near the same amount. The customer service (sales person) was great as was the closer. We had a great experience. The buying process I gave a 4/5 stars as it was a slow process to finalize. The facilities I gave a 2 star as they were in the middle of a massive remodel. I'm sure it will be beautiful when its complete and would probably bump up the facility and buying process to 5 stars. Due to the remodel, all the sales people were using 3 total computers which great slowed down the overall purchase process. I would highly recommend this dealership to a friend or family member, and already have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this review. The construction did affect timeliness in certain areas and we truly appreciate your patience and understanding. We are happy we could help you find a great vehicle for a great price too! Hope your Ford F-150 is driving like a dream and we look forward to working with you again!

Easy process

Easy buying process and car prices on windows. Friendly sales staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review. Mullinax works to make car buying easy! This is why we show the Up Front price on every windshield and train a friendly, helpful staff. We hope you are loving the new vehicle and look forward to assisting you again!

Lots of cars---all colors and all options!!

Mullinax Ford was recommended to me by a neighbor. (So was the salsperson!). I was grateful to have the information. This was my first lease and I'm thrilled with the car, the sales person, the whole experience. It is so much easier when you "trust" the dealership/salesperson.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We are happy our sales team and process earned your trust for the future! We hope you are loving your vehicle and look forward to assisting your future vehicle needs.