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Mullinax Ford of Central Florida

(1,877 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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I would highly recommend Mullinax Ford to anyone looking...

I would highly recommend Mullinax Ford to anyone looking to buy a vehicle. We had an amazing experience there from the time we walked through the door until even 3 days after the sale. The facility was clean and the staff was friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We are very happy to hear that you had a good experience and that you were able to find the perfect vehicle with us and we are looking forward to assisting you again in the future! Safe travels!

The salesman was professional,imformative,& helpful. The...

The salesman was professional,imformative,& helpful. The approach was not overbearing or high pressure. When I asked questions they were answered quickly & to my satisfaction. I was very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so happy to hear you had a wonderful experience and that our team was so helpful throughout your purchase. We're looking forward to your next visit!

This is our 2nd purchase from Mullinax. We have visited...

This is our 2nd purchase from Mullinax. We have visited several other dealers and just didn't feel comfortable. At Mullinax it just felt right. We love our escape and felt it was a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and rating! We are so happy to hear that you've been satisfied with your purchases and experiences with us and we are excited to be your choice for your vehicle needs! Enjoy your new Escape, we're looking forward to your next visit!

Everyone, from the sales and support staff, finance and...

Everyone, from the sales and support staff, finance and service personnel, was extremely helpful and they were also very knowledgeable on the Ford cars, products and services. I highly recommend Mullinax Ford, my experience there was above par!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating! We are very pleased to hear that you had such an awesome experience and that our entire team was so kind and helpful throughout your purchase! We truly appreciate your business and your recommendation of our dealership! We're looking forward to assisting you again in the future!

Austin was great! Very helpful staff. The car had an...

Austin was great! Very helpful staff. The car had an unforeseen issue. They quickly had their mechanics inspect it. We agreed it was likely a leaking gasket. They gave me the choice of letting them keep & fix it for me, or buying it as is and knocking a fair amount off of the total price. I loved not having to haggle. I would definitely recommend these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, we're so happy to hear that Austin was so kind and helpful throughout your visit! We're sorry to hear about the unforeseen issue with the vehicle but we're glad we were able to come up with some solutions for you and that you're satisfied with the outcome of your purchase! Enjoy the new wheels, we're looking forward to working with you again in the future!

We had a wonderful experience at Mullinax Ford and would...

We had a wonderful experience at Mullinax Ford and would definitely come back. We bought a 2020 Ford Escape and we love it! Micheal Scapicchio and Adam Perez were awesome to deal with! Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share about your visit! We're happy to hear that Michael and Adam made your visit smooth and painless and we're thrilled you're loving your new Escape! We are looking forward to working with you again in the future, thanks for choosing Mullinax!

Absolutely awesome team. No pressure. Buying a car during...

Absolutely awesome team. No pressure. Buying a car during a pandemic, and so well organized. Adhered to all social distancing and masks. Great experience ever! Thank you all Cheryl K

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cheryl, Thank you for the wonderful review! We are so happy to hear that you had such a great experience even despite the pandemic happening. We really appreciate your kind words and we are looking forward to being your choice for your vehicle needs. Thanks for choosing Mullinax, take care!

I dealt with Randy McDonald in my internet purchase and...

I dealt with Randy McDonald in my internet purchase and delivery. All went well! With my inability to drive at the moment (surgery) and our cautious approach to COVID-19 (not leaving Gainesville), coupled with the fact that we couldn't find a car locally that met our criteria, it was wonderful to be able to find Mullinax with the delivery option. Randy took care of me, helping to get the ball rolling, making himself available for my local friend who came to check out the vehicle, and then completing the sale. I especially appreciate that Mullinax does not tack on dealer extras to the price. What you see is what you get. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience, and what a great one at that! We understand with the way things are right now that car shopping is not as easy as it was a few months ago, but our goal at Mullinax is to make it as smooth and easy for our customers as possible, which is why we offer things like free delivery! We're happy that you were able to find the perfect vehicle and that we could make the process painless for you! We are looking forward to working with you again in the future! Take care and enjoy the new ride!

My family and I have purchased several vehicles from...

My family and I have purchased several vehicles from Mullinax Ford in Apopka. We have always had great customer service. I worked with Sean this time and he made my experience of buying a new car very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, we are thrilled you had such a great experience with Sean! We're also very happy to hear that you've been satisfied with your other purchases over the years as well! Thank you for your continued loyalty, we truly appreciate your business and we're looking forward to working with you again in the future!

I always have a great experience when I either purchase a...

I always have a great experience when I either purchase a vehicle or have maintenance performed on my vehicles. I love the no pressure approach to buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share about your experience! We are so happy to hear that you've been satisfied with all of your purchases, both past and present! We always strive to be the friendliest people to do business with and we're glad that Nelson was able to go above and beyond throughout your visit. Thanks again for the kind words, we're looking forward to working with you again in the future!