Reviews
Jesse, Santiago, and George were amazing to work with!
Jesse, Santiago, and George were amazing to work with! They made the buying process super easy. They were very accommodating and were able to point me to the closest airport in order to arrive there and purchase the vehicle. Jesse did an amazing job with the video of the vehicle for me beforehand. They are just all around amazing people to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, easy transaction.
Fast, easy transaction. Knowledgable staff. Friendly , good attitude. Financing had terrible rates, but that’s not dealers problem.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I originally started to use this dealership for the
I originally started to use this dealership for the service department and when I had to replace my car, I immediately went to my service advisor to ask her who I should talk to about getting a new car. I don’t know if I would have chosen a Honda again if it weren’t for the amazing Kelly in the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales representative: Jesse Stanley did a super job and
Sales representative: Jesse Stanley did a super job and was honest giving us information on a CRV 2025. And we appreciate. Not more to say went home whit the CRV thanks again Jesse and all the team.👍👍👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good dealership to make a good deal,sales people are
Very good dealership to make a good deal,sales people are hard working to get you best OTD price,all this was done in a short period of time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very thorough and the service agent was very good and
Very thorough and the service agent was very good and knowledgeable. Have bought and serviced many cars with this dealer. Very happy with purchase and service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your review! Happy motoring!
Waooo excellent service; very friendly, polite and
Waooo excellent service; very friendly, polite and knowledgeable of the product they are selling; Jesse Stanley went above and beyond expectations .100% recommended .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Santiago was a phenomenal sales rep and was always quick
Santiago was a phenomenal sales rep and was always quick to respond and answer any questions. He walked me through the process as this was the first time I?d bought a car and was honest with me about what i should expect and what I additional options I should go with for my vehicle. I would highly recommend buying a used car through this store!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Isaac Kent, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Kelly Stover is just the BEST!
Kelly Stover is just the BEST! She is kind, efficient, timely, trustworthy, competent and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was so bad I wrote a letter to the CEO.
My experience was so bad I wrote a letter to the CEO. Let me share with you. Dear CEO Jorge, I felt the need to reach out to you about what was easily my worst experience buying a car. I knew exactly what I wanted when I saw the car posted online at your Honda Deland store. I called and spoke to J, who seemed very uninterested in helping me, would not place a deposit on the car to hold it for me, and when texting him all my details, didn’t seem to care in the least (if he responded at all). I called then the next morning (Saturday) figuring the car would be sold to someone else and asked if I needed to bring a check from X CU or if the finance person could pull it from their system. I was told no problem either way. So I took an Uber for $111 60 miles to the store to find out that information was incorrect. So first thing is I asked the finance manager G if I could get a loaner to go to the bank to get a check before they closed in 2 hours. He tried to sell me his loans instead, which was fine, except that I said I needed to step out and call X to see what my rate was. He then screamed at me that I was rude to him for moving to step out of his office, and then he jumped out of his chair and screamed at me to get out. I paused and looked at him to see if he was going to come after me and if I needed to defend myself. As he came around the desk and realized I was much bigger than him, he completely changed his tune and capitulated “oh yea ok go call the bank.” I called the bank and then returned to tell him my rate and he was busy flirting with my mother. He is a disgusting individual. An hour later it was decided I needed to go to X and get a counter check anyway, and J finally gave me a loaner of which I had to race with 20 minutes left to a bank 40 minutes away. I did not make it and had to beg for help through the door which the nice ladies gave. I returned with my check and had to wait 3 more hours just to sign it over to G as they made us wait for everyone else to check out. G continued to complain with a smile on his face how “rude I was” to him for leaving to call my bank. I asked him afterwards how you sell so many cars considering your staff is bottom of barrel and his response was “we’re cheap.” Worst place I ever bought a car from. However your front counter lady L was delightful. I hope she gets a better job soon. Congratulations. Michelle J
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We sincerely apologize for the frustrations and challenges you encountered during your car-buying process. It’s disappointing to hear that you felt unheard and disrespected by members of our team, as that is not the experience we want for any of our customers. We understand how important clear communication and professional service are, especially when making such a significant purchase. Your concerns regarding the lack of assistance, incorrect information, and unprofessional behavior are deeply concerning, and we would like to speak with you further about your experience. We will be contacting you, but if you haven’t heard from us yet, please contact me. Ryan Newhall, General Manager, 386-210-0089
Thank you for taking the time to share your experience. We sincerely apologize for the frustrations and challenges you encountered during your car-buying process. It’s disappointing to hear that you felt unheard and disrespected by members of our team, as that is not the experience we want for any of our customers. We understand how important clear communication and professional service are, especially when making such a significant purchase. Your concerns regarding the lack of assistance, incorrect information, and unprofessional behavior are deeply concerning, and we would like to speak with you further about your experience. We will be contacting you, but if you haven’t heard from us yet, please contact me. Ryan Newhall, General Manager, 386-210-0089
