Reviews
A new to me dealership , went above and beyond to sell me
A new to me dealership , went above and beyond to sell me a used car. I'm from New York and have worked at dealerships for over 25 years. So to say they blew me away with politeness, courtesy and professionalism is a well informed observation. The used car division, headed by "Joey" was just the ticket that day. I was introduced to Mr. Charles Alexander, my salesman. He gave me a walk around, and a test drive that had no time limit or pressure. He connected with me right away with commendable listening skills and eye contact throughout the process. He was well versed in the seamless process of sales and financing. To say he made me feel comfortable, doesn't do our interaction justice. Love that guy.. Their finance guru " Brad Gracie " worked feverishly for well over four hours to iron out all the wrinkles in a difficult hunt to find just the right lender. Would it be a slight overkill to say I would drive back here in the future for the same treatment ? Would do it all over again tomorrow. Lets just end with, they all set the standards we consumers dream of. C.Bacon @ cbaconny@gmaik.com
A new to me dealership , went above and beyond to sell me
A new to me dealership , went above and beyond to sell me a used car. I'm from New York and have worked at dealerships for over 25 years. So to say they blew me away with politeness, courtesy and professionalism is a well informed observation. The used car division, headed by "Joey" was just the ticket that day. I was introduced to Mr. Charles Alexander, my salesman. He gave me a walk around, and a test drive that had no time limit or pressure. He connected with me right away with commendable listening skills and eye contact throughout the process. He was well versed in the seamless process of sales and financing. To say he made me feel comfortable, doesn't do our interaction justice. Love that guy.. Their finance guru " Brad Gracie " worked feverishly for well over four hours to iron out all the wrinkles in a difficult hunt to find just the right lender. Would it be a slight overkill to say I would drive back here in the future for the same treatment ? Would do it all over again tomorrow. Lets just end with, they all set the standards we consumers dream of. C.Bacon @ cbaconny@gmaik.com
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Service was prompt and courteous, kept me informed of the
Service was prompt and courteous, kept me informed of the work that was being done
Service was prompt and courteous, kept me informed of the
Service was prompt and courteous, kept me informed of the work that was being done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The employees go out of their way to please the customers
The employees go out of their way to please the customers and make sure their comfortable and I like that they check in with you every few minutes or so to keep you updated on your vehicle progress.
The employees go out of their way to please the customers
The employees go out of their way to please the customers and make sure their comfortable and I like that they check in with you every few minutes or so to keep you updated on your vehicle progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Uriah is very responsive and attention to detail.
Uriah is very responsive and attention to detail. I was glad that he didn't pressure or ask a ton of questions.
Uriah is very responsive and attention to detail.
Uriah is very responsive and attention to detail. I was glad that he didn't pressure or ask a ton of questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Scheduling and intake were good.
Scheduling and intake were good. Ryan stepped in when my assigned advisor did not show. Work was completed satisfactorily.
Scheduling and intake were good.
Scheduling and intake were good. Ryan stepped in when my assigned advisor did not show. Work was completed satisfactorily.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great service, Darryl was friendly, it was fast and I got
Great service, Darryl was friendly, it was fast and I got my car back some day
Great service, Darryl was friendly, it was fast and I got
Great service, Darryl was friendly, it was fast and I got my car back some day
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I am so thankful for the amazing and expert service from
I am so thankful for the amazing and expert service from Tony Carcamo. Will return every single time just because of his dedication!!!
I am so thankful for the amazing and expert service from
I am so thankful for the amazing and expert service from Tony Carcamo. Will return every single time just because of his dedication!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us!
I always receive excellent service and consideration.
I always receive excellent service and consideration. I am able to get my vehicle serviced in a timely manner.
I always receive excellent service and consideration.
I always receive excellent service and consideration. I am able to get my vehicle serviced in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us!
JD and the team at Bill Ray Nissan always take great care
JD and the team at Bill Ray Nissan always take great care of me. I would not go anywhere else to get a car. I am not the easiest person to deal with when it comes to finances. But JD is understanding and always looking for a good deal for me.
JD and the team at Bill Ray Nissan always take great care
JD and the team at Bill Ray Nissan always take great care of me. I would not go anywhere else to get a car. I am not the easiest person to deal with when it comes to finances. But JD is understanding and always looking for a good deal for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Juan is always pleasant and professional.
Juan is always pleasant and professional. They go above and beyond to accommodate my schedule and answer questions.
Juan is always pleasant and professional.
Juan is always pleasant and professional. They go above and beyond to accommodate my schedule and answer questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!