Reviews
The car I was interested in was parked in front of the
The car I was interested in was parked in front of the dealership. It was clean and ready for delivery. They assisted with financing better than I had secured. In 1 1/2 hrs, we were ready to leave with our new car. Excellent experience. Thank you Norma, what a pleasant transaction. Our 2 hour drive to this dealership was well worth it. Thank you Bonnie and Danny
The car I was interested in was parked in front of the
The car I was interested in was parked in front of the dealership. It was clean and ready for delivery. They assisted with financing better than I had secured. In 1 1/2 hrs, we were ready to leave with our new car. Excellent experience. Thank you Norma, what a pleasant transaction. Our 2 hour drive to this dealership was well worth it. Thank you Bonnie and Danny
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Run to see Norma now!
Run to see Norma now! She is absolutely amazing. I had a very bad experience at another dealership this week (rhymes with Smenkens), but Norma made me forget all about that and gained my trust times 100. Bobby in finance was a gem as well. Pricing was upfront and everything was on the up and up. I highly highly recommend. Thank you, Norma and Bobby!
Run to see Norma now!
Run to see Norma now! She is absolutely amazing. I had a very bad experience at another dealership this week (rhymes with Smenkens), but Norma made me forget all about that and gained my trust times 100. Bobby in finance was a gem as well. Pricing was upfront and everything was on the up and up. I highly highly recommend. Thank you, Norma and Bobby!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Bill Ray Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
My purchase was a great experience, thanks to Norma my
My purchase was a great experience, thanks to Norma my sales person. She was very knowledgeable and made the process easy, explaining everything to me about the Vehicle and the Nissan portal. Also a big thanks to Bo Rhodes and Phil in financing!! I highly recommend Bill Ray Nissan!!! I love my Pathfinder!
My purchase was a great experience, thanks to Norma my
My purchase was a great experience, thanks to Norma my sales person. She was very knowledgeable and made the process easy, explaining everything to me about the Vehicle and the Nissan portal. Also a big thanks to Bo Rhodes and Phil in financing!! I highly recommend Bill Ray Nissan!!! I love my Pathfinder!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
They listed the vehicle as certified on their website at
They listed the vehicle as certified on their website at one price, then added almost 2k to the price to certify it. Shady and deceptive advertising. I was also told I was getting a 1k price discount, that didn’t happen either. I ended up paying almost original invoice price on a USED car! Buyer Beware!
They listed the vehicle as certified on their website at
They listed the vehicle as certified on their website at one price, then added almost 2k to the price to certify it. Shady and deceptive advertising. I was also told I was getting a 1k price discount, that didn’t happen either. I ended up paying almost original invoice price on a USED car! Buyer Beware!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
If I could give Phillip and Charles 10 stars, I
If I could give Phillip and Charles 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ From start to finish, this was hands down the BEST car-buying experience I’ve ever had. Phillip was nothing short of unbelievable; he worked tirelessly to land us the absolute BEST deal when we decided to trade in for our new Murano Platinum. He didn’t just meet expectations, he crushed them! Charles was equally amazing, making the entire process seamless and lightning fast. We spent minimal time at the dealer because these guys had everything handled like true professionals. No stress, no hassle, just pure excitement as we drove away in the perfect Murano Platinum at an unbeatable deal. If you’re looking for a team that genuinely cares about getting you the right car for the right price and making you feel like a VIP the entire time Phillip and Charles are the dream team! 🚗💨 Rey
If I could give Phillip and Charles 10 stars, I
If I could give Phillip and Charles 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ From start to finish, this was hands down the BEST car-buying experience I’ve ever had. Phillip was nothing short of unbelievable; he worked tirelessly to land us the absolute BEST deal when we decided to trade in for our new Murano Platinum. He didn’t just meet expectations, he crushed them! Charles was equally amazing, making the entire process seamless and lightning fast. We spent minimal time at the dealer because these guys had everything handled like true professionals. No stress, no hassle, just pure excitement as we drove away in the perfect Murano Platinum at an unbeatable deal. If you’re looking for a team that genuinely cares about getting you the right car for the right price and making you feel like a VIP the entire time Phillip and Charles are the dream team! 🚗💨 Rey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rey, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!
If I could give Phillip and Charles 10 stars, I
If I could give Phillip and Charles 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ From start to finish, this was hands down the BEST car-buying experience I’ve ever had. Phillip was nothing short of unbelievable; he worked tirelessly to land us the absolute BEST deal when we decided to trade in for our new Murano Platinum. He didn’t just meet expectations, he crushed them! Charles was equally amazing, making the entire process seamless and lightning fast. We spent minimal time at the dealer because these guys had everything handled like true professionals. No stress, no hassle, just pure excitement as we drove away in the perfect Murano Platinum at an unbeatable deal. If you’re looking for a team that genuinely cares about getting you the right car for the right price and making you feel like a VIP the entire time Phillip and Charles are the dream team! 🚗💨 Rey
If I could give Phillip and Charles 10 stars, I
If I could give Phillip and Charles 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ From start to finish, this was hands down the BEST car-buying experience I’ve ever had. Phillip was nothing short of unbelievable; he worked tirelessly to land us the absolute BEST deal when we decided to trade in for our new Murano Platinum. He didn’t just meet expectations, he crushed them! Charles was equally amazing, making the entire process seamless and lightning fast. We spent minimal time at the dealer because these guys had everything handled like true professionals. No stress, no hassle, just pure excitement as we drove away in the perfect Murano Platinum at an unbeatable deal. If you’re looking for a team that genuinely cares about getting you the right car for the right price and making you feel like a VIP the entire time Phillip and Charles are the dream team! 🚗💨 Rey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rey, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!
I purchased a new Nissan rogue in 2021.
I purchased a new Nissan rogue in 2021. After lengthy negotiations the agreed-upon loan term was 60 months. They tried extremely hard to extend it to 66 months. After another guy came in the financing office and put on a big show, 60 months was the agreed upon. Somehow that was magically switched to 74 months during the electronic signing process of numerous documents. The finance guy did a great job of talking about random topics and quickly having you sign and initial everything on the large desk screen. I called today to pay off the vehicle, assuming I had 12 months left. I was told I actually had 27 months left. They forwarded me the contract and sure enough, I had signed for 74 months.... which was an extra 5k more than I thought I was paying. My family and I have purchased many vehicles from Bill Ray Nissan over the past 25 years. It's always been a difficult negotiation process, which is typical for most car dealerships, however I'm absolutely disgusted that they pulled a fast one and changed the terms of our agreement in a very sneaky way. After doing some research, I'm not surprised, but again disappointed to learn this is common practice for car dealerships to change the terms during the signing process. Car dealerships are typically up there with attorneys for people you can't trust and I understand why this is the case now. If you're purchasing a vehicle at Bill Ray Nissan, don't let their friendly disposition fool you. They are sharks, pay attention to everything you sign in the financing office. Needless to say, I will not be doing business with them again and discouraging anyone I know to stay away from Bill Ray Nissan. I will say Karim the initial sales guy was great. He had no part of what happened in the finance office.
I purchased a new Nissan rogue in 2021.
I purchased a new Nissan rogue in 2021. After lengthy negotiations the agreed-upon loan term was 60 months. They tried extremely hard to extend it to 66 months. After another guy came in the financing office and put on a big show, 60 months was the agreed upon. Somehow that was magically switched to 74 months during the electronic signing process of numerous documents. The finance guy did a great job of talking about random topics and quickly having you sign and initial everything on the large desk screen. I called today to pay off the vehicle, assuming I had 12 months left. I was told I actually had 27 months left. They forwarded me the contract and sure enough, I had signed for 74 months.... which was an extra 5k more than I thought I was paying. My family and I have purchased many vehicles from Bill Ray Nissan over the past 25 years. It's always been a difficult negotiation process, which is typical for most car dealerships, however I'm absolutely disgusted that they pulled a fast one and changed the terms of our agreement in a very sneaky way. After doing some research, I'm not surprised, but again disappointed to learn this is common practice for car dealerships to change the terms during the signing process. Car dealerships are typically up there with attorneys for people you can't trust and I understand why this is the case now. If you're purchasing a vehicle at Bill Ray Nissan, don't let their friendly disposition fool you. They are sharks, pay attention to everything you sign in the financing office. Needless to say, I will not be doing business with them again and discouraging anyone I know to stay away from Bill Ray Nissan. I will say Karim the initial sales guy was great. He had no part of what happened in the finance office.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to work with.
Great to work with. Norma was professional and very knowledgeable. Best car buying experience I have had ever.
Great to work with.
Great to work with. Norma was professional and very knowledgeable. Best car buying experience I have had ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Easier deal i ever made in my life, starting with norma
Easier deal i ever made in my life, starting with norma such a nice lady , knowledgeable and easy to understand the process the way she explained it, the finance process fast and easy. Thank you
Easier deal i ever made in my life, starting with norma
Easier deal i ever made in my life, starting with norma such a nice lady , knowledgeable and easy to understand the process the way she explained it, the finance process fast and easy. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Thank you , you as well
Norman, Bobby, Joey and Mr Bo were all amazing.
Norman, Bobby, Joey and Mr Bo were all amazing. Honestly the best experience I have had at a dealership in years. Will ensure I tell everyone I know to check them out first before going to another dealer
Norman, Bobby, Joey and Mr Bo were all amazing.
Norman, Bobby, Joey and Mr Bo were all amazing. Honestly the best experience I have had at a dealership in years. Will ensure I tell everyone I know to check them out first before going to another dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
