Bill Ray Nissan

My purchase was a great experience, thanks to Norma my sales person. She was very knowledgeable and made the process easy, explaining everything to me about the Vehicle and the Nissan portal. Also a big thanks to Bo Rhodes and Phil in financing!! I highly recommend Bill Ray Nissan!!! I love my Pathfinder!

They listed the vehicle as certified on their website at one price, then added almost 2k to the price to certify it. Shady and deceptive advertising. I was also told I was getting a 1k price discount, that didn’t happen either. I ended up paying almost original invoice price on a USED car! Buyer Beware!

If I could give Phillip and Charles 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ From start to finish, this was hands down the BEST car-buying experience I’ve ever had. Phillip was nothing short of unbelievable; he worked tirelessly to land us the absolute BEST deal when we decided to trade in for our new Murano Platinum. He didn’t just meet expectations, he crushed them! Charles was equally amazing, making the entire process seamless and lightning fast. We spent minimal time at the dealer because these guys had everything handled like true professionals. No stress, no hassle, just pure excitement as we drove away in the perfect Murano Platinum at an unbeatable deal. If you’re looking for a team that genuinely cares about getting you the right car for the right price and making you feel like a VIP the entire time Phillip and Charles are the dream team! 🚗💨 Rey

If I could give Phillip and Charles 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ From start to finish, this was hands down the BEST car-buying experience I’ve ever had. Phillip was nothing short of unbelievable; he worked tirelessly to land us the absolute BEST deal when we decided to trade in for our new Murano Platinum. He didn’t just meet expectations, he crushed them! Charles was equally amazing, making the entire process seamless and lightning fast. We spent minimal time at the dealer because these guys had everything handled like true professionals. No stress, no hassle, just pure excitement as we drove away in the perfect Murano Platinum at an unbeatable deal. If you’re looking for a team that genuinely cares about getting you the right car for the right price and making you feel like a VIP the entire time Phillip and Charles are the dream team! 🚗💨 Rey

I purchased a new Nissan rogue in 2021. After lengthy negotiations the agreed-upon loan term was 60 months. They tried extremely hard to extend it to 66 months. After another guy came in the financing office and put on a big show, 60 months was the agreed upon. Somehow that was magically switched to 74 months during the electronic signing process of numerous documents. The finance guy did a great job of talking about random topics and quickly having you sign and initial everything on the large desk screen. I called today to pay off the vehicle, assuming I had 12 months left. I was told I actually had 27 months left. They forwarded me the contract and sure enough, I had signed for 74 months.... which was an extra 5k more than I thought I was paying. My family and I have purchased many vehicles from Bill Ray Nissan over the past 25 years. It's always been a difficult negotiation process, which is typical for most car dealerships, however I'm absolutely disgusted that they pulled a fast one and changed the terms of our agreement in a very sneaky way. After doing some research, I'm not surprised, but again disappointed to learn this is common practice for car dealerships to change the terms during the signing process. Car dealerships are typically up there with attorneys for people you can't trust and I understand why this is the case now. If you're purchasing a vehicle at Bill Ray Nissan, don't let their friendly disposition fool you. They are sharks, pay attention to everything you sign in the financing office. Needless to say, I will not be doing business with them again and discouraging anyone I know to stay away from Bill Ray Nissan. I will say Karim the initial sales guy was great. He had no part of what happened in the finance office.

Great to work with. Norma was professional and very knowledgeable. Best car buying experience I have had ever.

Easier deal i ever made in my life, starting with norma such a nice lady , knowledgeable and easy to understand the process the way she explained it, the finance process fast and easy. Thank you

Norman, Bobby, Joey and Mr Bo were all amazing. Honestly the best experience I have had at a dealership in years. Will ensure I tell everyone I know to check them out first before going to another dealer

We had a good experience at Bill Ray Nissan. The price of the vehicle was what they promised and Norma Penaranda the Sales Person was very nice. Thank you.

Working with Norma was a great experience. She was professional, respectful, and never pushy. She provided clear information and fair numbers throughout the process. I’d gladly recommend her to anyone looking for a trustworthy and customer-focused sales representative.