Reviews
Derrick our sales rep was amazing from the beginning to...
Derrick our sales rep was amazing from the beginning to the end. Their customer service experience is a 5star. I strongly recommend this dealership to everyone living in Central Florida. I will be coming back for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!
I went to Napleton’s Volkswagen it was a wonderful...
I went to Napleton’s Volkswagen it was a wonderful experience!! I went into look at an automobile not really expecting to buy a new car that day and ended up buying a brand new 2022 Atlas Crossport. This car offers so much for the money I was amazed. It’s a very very nice ride very smooth, very quiet, exactly what I was looking for with a lot of leg room. my sales person Andrew and his manager could not have been nicer and more knowledgeable about the automobile. I would definitely highly recommend this dealership to anyone! I’m a very happy customer!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Matthew Rodriguez was great. Bought a brand new Tiguan...
Matthew Rodriguez was great. Bought a brand new Tiguan and felt comfortable asking him all of my questions and he was very patient while I made my decision. would absolutely recommend him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shelby, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!
Highly recommended this Dealer
I highly recommend this dealer, I bought a 2022 Tiguan and Andrew, the salesman, did the process very quick and with clear communication. Final price was exactly as negotiated, no last minute surprises. I’ll definitely buy my next car at this dealer, and make sure to look for Andrew to have a top notch customer experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kaoe, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Volkswagen of Sanford so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Experience
Andrew was a big help and very knowledgeable, He made the car buying experience great! I will definitely recommend this dealer ship to all of my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi! We're so happy Andrew was able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Love my Atlas!
Love my new Atlas SEL R-Line and i have been dreaming for one of these cars for the longest time and Gwyn was great and went over everything with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Wendy, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Gwyn Nieves was so helpful with the test drive and...
Gwyn Nieves was so helpful with the test drive and paperwork. He even returned my rental car to enterprise so i could drive my new car home. Thank you for your great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
It was an amazing experience at Napletons Volkswagen and...
It was an amazing experience at Napletons Volkswagen and Andrew Pope was on point ! He was very knowledgeable and personable and had a concise answer for all my questions .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Great experience
I am very happy with the service provided. Andrew helped me find the right car at an affordable price. I will definitely recommend then to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Volkswagen of Sanford so helpful in the purchase of your new vehicle. Thanks for the recommendation, and have an amazing day!
Andrew was great
Andrew was very knowledgeable and answered all our questions. If your looking for a car I recommended you go see Andrew. You won’t be disappointed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks for the recommendation, and have an amazing day!