Reviews
BMW 335i
Jessica is awesome. Got me a good deal and took care of all my requests. Very pleased. Traveled pretty far to purchase from fields winter park and will definitely make the trip again for my next vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your business! Please stop and say, "hi," next time you drop by Fields BMW Winter Park and let me know if there is anything else we may do to elevate your ownership. Warmest Regards, Mike Torre, General Manager.
Excellent service as usual from Field's BMW
David Susa is an excellent Service advisor. He always treats me like a longtime friend and you can tell he has a true passion for his job. Wonderful personality, and wonderful at what he does. Fields BMW has provided me the friendliest and least stressful dealership experience possible, and I'm greatly appreciative of that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We strive for reviews like yours every day here at Fields BMW Winter Park! Thank you! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Mike Torre, General Manager.
Joe Russo. Service Review.
Always great service! I had an emergency situation that the service department took care of for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful comments! We'll be happy to make sure our team receives your excellent feedback. If there is anything else I can do to elevate your ownership experience, please let me know. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.
Excellent Service and Technicians
First class service and friendly and well trained staff. Due to bad weather, my flight was delayed and I wasn't able to make my originally scheduled appointment. The Service Tech quickly rescheduled me for later that afternoon, and had a loaner car ready for me when I arrived. Vehicle was serviced and washed before the end of the day and I immediately received a call advising me of same. When I returned with the loaner vehicle, my own vehicle was ready and waiting for me outside the dealership. Excellent service and a very professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! The pleasure is ours! If there is anything else we may do to elevate your vehicle ownership, please don't hesitate to ask. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
Fields BMW
I love the facility and the service I am not happy with the run flat tires that came on my BMW X5. They are expensive and don't last long. I'm having to put on the 2nd set at 50,000 miles.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Service at Fields!!!
Rich did an excellent job getting me in and out as promised and kept me informed throughout the servicing of my X5. Wes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your delightful feedback and congratulations on your vehicle purchase from Fields BMW Winter Park! Next time you stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience! Sincerely, Mike Torre, General Manager.
Thank you!
Brought in my car for service after finding a nail in the tire. Fields replaced the tire, changed the oil and addressed a recent recall issue. They also provided me with a loaner vehicle and were able to accommodate my work/travel schedule. I really appreciate the level of service they always provide. Thanks, Richard!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We appreciate you noticing our team's hard work and dedication to our customers. Please let me know how I may elevate your ownership down the road. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.
Superb service
Everyone is friendly and professional. Best service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the business and the nice comments about our team here at Fields BMW Winter Park. If there is anything I can help you with down the road, please let me know. Regards, Mike Torre, General Manager.
Car service
David was great! My overall experience was wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review our dealership and our team. If there is anything else we may do to help in any of your automotive needs, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
Great service
Richard Gaffney and the service department were awesome as usual. Best service group that I have dealt with since I started leasing and buying cars!! Fast and professional. Very customer friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure working with you at Fields BMW Winter Park and I look forward to seeing you on your next visit to our dealership. Thank you for your continued business. Best Regards, Mike Torre, General Manager.