Reviews
The staff are very friendly and accommodating. They listened to my concerns and took care of my needs.
The staff are very friendly and accommodating. They listened to my concerns and took care of my needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, thank you for sharing your fantastic feedback about our team! We'll be sure to share this with them and we hope to see you again at Melbourne BMW. Safe travels ahead!
Nathan is pleasant to work with and professional, the work on my car was done in a reasonable manner
Nathan is pleasant to work with and professional, the work on my car was done in a reasonable manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing a great review of Nathan and Melbourne BMW!
Eric is a great customer service advisor!!. Always willing to help his customers!! Wonderful experience!
Eric is a great customer service advisor!!. Always willing to help his customers!! Wonderful experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your wonderful feedback about Eric! We’re pleased to hear he provided outstanding service. We look forward to welcoming you back to Melbourne BMW.
Eric is always great at customer service and just a nice person to deal with.
Eric is always great at customer service and just a nice person to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Eric and Melbourne BMW! Don't hesitate to let us know the next time we can assist you.
Chris was out service advisor and was great. They gave us a loaner for lunch while we had a tire replaced and the oil changed. I would recommend this dealership for service.
Chris was out service advisor and was great. They gave us a loaner for lunch while we had a tire replaced and the oil changed. I would recommend this dealership for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob, thank you for sharing your feedback about Chris and the rest of our team! We hope to see you back at Melbourne BMW for all of your future auto needs. Safe travels!
The waiting area for customers was fragmented and unattractive . Far. Too little seating for couples
The waiting area for customers was fragmented and unattractive . Far. Too little seating for couples
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and will share it with our team here at Melbourne BMW.
This is the first time I have bought a car thru Melbourne BMW. I was treated with respect and not hassled. I took my car back to have something checked out and dealt with Raymond… he was very kind and personable and kept me updated the whole time. I would definitely go back there,
This is the first time I have bought a car thru Melbourne BMW. I was treated with respect and not hassled. I took my car back to have something checked out and dealt with Raymond… he was very kind and personable and kept me updated the whole time. I would definitely go back there,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Melbourne BMW, we're delighted to hear you had such a positive experience with our team, especially Raymond. We look forward to serving you in the future! Safe travels with your new car, Harley!
Eric has been my service advisor for years . He is wonderful! Always make every experience smooth and easy . Thank you Eric
Eric has been my service advisor for years . He is wonderful! Always make every experience smooth and easy . Thank you Eric
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carly, thank you for choosing Melbourne BMW and for sharing your appreciation for Eric! We are grateful to have you as a loyal customer, and we look forward to sharing your feedback with him. See you next time!
A typical first class dealership. Took the car in for an oil change. They let me know what else was required. We did the work and the car was cleaned inside and out when they told us it was ready. They finished within the time that they said they would. Couldn’t ask for any better.
A typical first class dealership. Took the car in for an oil change. They let me know what else was required. We did the work and the car was cleaned inside and out when they told us it was ready. They finished within the time that they said they would. Couldn’t ask for any better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re proud to have earned your confidence, Mia. Thank you for trusting Melbourne BMW with your car care needs! Please let us know if there’s anything else we can do for you!
Eric is an excellent service advisor at Melbourne BMW. Always receive great service with great communication!
Eric is an excellent service advisor at Melbourne BMW. Always receive great service with great communication!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with Eric! We'll pass along your kind words to him. See you next time at Melbourne BMW!