Reviews
I have tried dealing with them for over 10 years on
I have tried dealing with them for over 10 years on various vehicles, everytime I do they shorted me on my trade in and over priced there vehicles with addendums. Ive always been able to negotiate a better deal else where at any of the near toyota dealerships sometimes saving close to 10k for a 40k vehicle. They have no integrity and wont give you fair trade for anything. I intentionally goto other dealers for service because there department always damages something during routine maintenance. If you have to get a toyota go somewhere else, they dont care, the service sucks and they dont even give a fair deal. Haha i hadnt dealt with them for years and the blocked my ip recently, so that gives you some insight on there ability to respect future and past customers. If you want to save money and frustration dont go here ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am thrilled I found Toyota of Melbourne.
I am thrilled I found Toyota of Melbourne. They're outstanding. They put me in a fantadtic car for a fantadtic price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Complete satisfaction start to finish.
Complete satisfaction start to finish. We wanted a new Tacoma and Dakota made it happen. He found the perfect one for us and got it to Melbourne in half a day. All the paperwork was completed in record time. Definitely a first for us not having to waste 4 plus hours like most dealers. We will without a doubt be repeat customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the 3rd vehicle I’ve purchased from Toyota of
This is the 3rd vehicle I’ve purchased from Toyota of Melbourne. The main reason we come back is because of Mick Fields. As a salesman, he is direct, works hard to find the right vehicle, and does not employ pressure sales tactics. He is easy to work with and communicates updates proactively.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for 5-star review James! We are so pleased to hear that Mick Fields has once again provided you with a direct, dedicated, and pressure-free car-buying experience. Your continued loyalty and kind words mean a lot to us, and we will be sure to pass your feedback along to Mick. We look forward to seeing you again for your fourth vehicle!
I was able to get exactly what I wanted and I was in and
I was able to get exactly what I wanted and I was in and out in a timely manner. Brian was professional and explained everything simply without making me feel scammed or talked down to. Thank you Brian!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience and that Brian took excellent care of you. We'll be sure to pass on your praise. We look forward to seeing you again.
Staff was very friendly and helpful.
Staff was very friendly and helpful. Very clean and they were there to answer any questions or concerns you might have had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that our staff was friendly and helpful, and that you appreciated our clean environment. We're always here to answer any questions and are so glad we could assist you. We appreciate your support and hope to see you again soon.
We've been dealing with Toyota of Melbourne for quite
We've been dealing with Toyota of Melbourne for quite some time now, and we just bought a 2025 RAV4 Hybrid - first Hybrid. This is our 2nd RAV4 with Dakota as our sales person, and he has done a wonderful job with each of our purchases - a 2021 and this 2025. We've gotten fair trade in values, great loan terms, outstanding communication before and after vehicle pick up, and follow-up service. We'll continue dealing with Toyota of Melbourne and with Dakota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your kind words! Congratulations on your new 2025 RAV4 Hybrid! It's great to hear that Dakota once again provided you with a wonderful experience, from the trade-in value to the follow-up service. We will be sure to pass along your praise!
Very professional kind and caring, easy process with Mick
Very professional kind and caring, easy process with Mick he finds what vehicle you want and makes sure its within your comfortable budget!! Thanks Again Mick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are thrilled to hear that Mick provided you with such a professional and caring experience. We'll be sure to share your fantastic feedback with him. We appreciate your business and hope you enjoy your new vehicle!
I am glad Mick Fields was there as I have had mixed
I am glad Mick Fields was there as I have had mixed experiences with other sales people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This is my 11th car from, Mike Durkin.
This is my 11th car from, Mike Durkin. He consistently finds me exactly what I'm looking for and is always fully transparent through the entire process from my trade in, finance options, and leasing options. I am so grateful I can always count on Mike to deliver me the best deal in town. He never ever tries to sell me on anything I'm not interested in. He's very easy to talk to and is always straight forward when it comes to making a great deal happen. Also, he's always punctual. I really appreciate it when I'm about to make a deal, everyone is ready to go. I love that I can count on Mike 100% of the time to be there for me. I always recommend Mike to all my friends in the market for a vehicle because I know they will always be in good hands.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
