Reviews
Alexis Davis from Service was great and very personable.
Alexis Davis from Service was great and very personable. Service was timely and high quality.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Allison, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Cheyanne in service was absolutely amazing.
Cheyanne in service was absolutely amazing. Reggie is sales was incredibly personable. Sandy in finance is amazing, she might be my favorite but don’t tell Reggie lol Hunter Head was positive and patient. I appreciate the time and energy Hunter!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Me parece que buscan opciones para que puedas cerrar el
Me parece que buscan opciones para que puedas cerrar el trato, también me gustó que no se siente la presión por vender ! Amables
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
I found Kelly Ford to be very helpful throughout the
I found Kelly Ford to be very helpful throughout the process of dealing with a four year old recall on my 2007 Ford Fusion SEL.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Timely and quality service.
Timely and quality service. Caring attitude on doing the right thing for the customer Joe was my representative in the truck center
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Josh was most excellent.
Josh was most excellent. He was really helpful and we enjoyed working with him. We’ll buy our next car from Kelly Ford and Josh for sure.!! Tom Johnson
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
T Johnson, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
After an issue with initial car, the team really came
After an issue with initial car, the team really came through and made our dream car work out! Excellent service and understanding.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
The truck my husband wanted was at this dealership.
The truck my husband wanted was at this dealership. Never working with anyone at this dealership, I relied on chat GPT to assist with finding the best fit salesperson for us to reach out to and my choice was Prince. We drove over 95 miles to look at the truck. Prince has the truck front and center at the showroom doors. It was beautiful. We test drove and both of us were very happy with the ride. Now the fun stuff. We sat at the desk and were presented with the figures. We were immediately taken back by the additional charges of $1,800 that were added to the price from “service” for tires, door code, etc. we voiced our concern with this tactic. Having bought many vehicles in our lifetime I knew one way or another that we were not going to accept those charges so the negotiations begin. I was able to successfully negotiate $2,500 off the price of the truck and toward our trade in. This dealership was easy to work with and appreciated our travel time. We were concerned with an open recall and decided to take it for a second test drive. Prince completely understood and welcomed us to our second ride. A full tank of diesel later we made our final decision. We got what we wanted for our trade and paid what we wanted for the truck. Everyone at the dealership was very friendly and I even shared a recipe with the finance lady.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Great, great staff, very, very knowledgeable.
Great, great staff, very, very knowledgeable. And willing to work with you, gotta love it.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Very transparent; easy to work with ; Ron Mobley -sales
Very transparent; easy to work with ; Ron Mobley -sales associate made the entire process so smooth and easy .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
