Reviews
106,000 Mile Service
Juan Mesa - Assistant Service Manager and his team was able to exceed my expectation when it came to my vehicle service. He understands his responsibility to provide excellent and safe repairs and takes the time to explain them so that I could make an informed decision for my vehicle. Customer service is obviously important to us both.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MY EXPERIENCE WITH AUTONATION
THE WORSE I WOULD NEVER RECOMMEND IT TO ANY ONE I KNOW TO AVOID THEM HEADACHES. FOR THE 2ND TIME I PURCHASE A VEHICLE FROM THEM TWO DIFFERENT LOCATION AND EXPERIENCE WAS NOT GREAT. I SHOULD KNOW BETTER FROM MY FIRST PURCHASE..I BOUGHT A 2012 TOYOTA AND CAR WAS GIVING PROBLEMS THE VERY NEXT DAY, I JUST RECENTLY PURCHASE A 2008 FORD F-150 TRUSTING ONCE AGAIN BUT VEHICLE IS BEEN GIVING ME PROBLEM WITHIN DAYS AFTER MY PURCHASE I STILL OWN ABOUT $ 23, 000 OF BOTH VEHICLE BUT LEASSON LEARN.. NO MANAGER OR ANY BODY WANT TO EVEN PICK UP MY CALL OR MY BANK THAT ACTUALLY WAS TRYING THEIR BEST TO HELP ME WITH THIS ISSUE... AUTONATION WISH YOU THE BEST BUT DAY YOU WILL COME TO THE END... UNTIL NEVER AGAIN.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Agnes, for leaving us this response. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (305) 707-0141 to discuss what we can do to help.
Ms. Battle-wilson
Always treated with the upmost care and concern. My service adviser Reinier is very professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review Explorer Lease
Leonardo was a great help and would recomend to everyone of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car check
I received a very good attention in reference to my inquiry of checking a car issue. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change and tire rotation.
I went in for oil change and tire rotation. Those were taken care but they leave black grease all over my two floor mats. Someone could at least cover my mats with at least some paper or something. Am DEFINITELY NOT PLEASED.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repairs to my Ford Focus
Excellent job. Mr. Orlando Martinez customer service and advise was impeccable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EXCELLENT
Everyone was super nice and the service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department at AutoNation
Best service department in the whole wide world..........
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
AutoNation Ford Palmetto 57 Customer Review
They are very professional, I got the car and the price I was looking for. The process was really quickly. Thanks to the sales and finansas department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yainle , thank you for your positive review. We're happy to have been of service to you. Thank you for taking the time to share your feedback with us.
