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Acura of Pembroke Pines

(9,772 reviews)
Visit Acura of Pembroke Pines
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (954) 623-8479 (954) 623-8479
Used (954) 623-8513 (954) 623-8513
Service (954) 773-9136 (954) 773-9136

Reviews

(9,772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Pembroke Pines from DealerRater.

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Ryan the sales person, he is amazing!!!! He helped me...

Ryan the sales person, he is amazing!!!! He helped me lease my acura 3 years ago, recently he helped my father as well, very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review and kind comments about Ryan! Your family's business is greatly appreciated by all of us here at Acura of Pembroke Pines and we hope to work with you again in the future!

The dealership made the entire process seamless and the...

The dealership made the entire process seamless and the people that worked with me were attentive and communicated very well with me. Joe in particular was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're delighted to hear that Joe and the team worked hard to make your experience with us a smooth one, and we hope you'll be visiting us again in the future! - The Acura of Pembroke Pines Team

Very greatifull with Acura Pembroke, good job ever, Jorge...

Very greatifull with Acura Pembroke, good job ever, Jorge Ramirez is the best, i hope in the future continuing buy with him, thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! Thank you for taking the time to review your experience with Jorge and the Acura of Pembroke Pines team - we hope to see you next time!

Service here is always great! My Serviceman, Jean, makes...

Service here is always great! My Serviceman, Jean, makes the experience as painless as possible. Never am I disappointed, I feel like I get the most for my money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our satisfied customers! Thank you for your business! -Acura of Pembroke Pines

always courteous and helpful. x x x x x...

always courteous and helpful. x x x x x x x x x x x x x x x x x x x x x

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Acura of Pembroke Pines a five-star review! We appreciate your support and look forward to your next visit with us!

Great Service from great people. I always enjoy bringing...

Great Service from great people. I always enjoy bringing my car to Acura of Pembroke Pines. They always explain my issue using language I understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are thankful to have you as a customer and look forward to your next visit!

Everyone was friendly, accommodating, and professional. I...

Everyone was friendly, accommodating, and professional. I felt each person I came in contact with truly worked to get me the best deal for the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for taking the time to review your recent experience with the Acura of Pembroke Pines team. We appreciate your business and hope to see you again in the future!

Great dealership, amazing sales department. I have been...

Great dealership, amazing sales department. I have been leasing with Acura for several years now and can’t say enough good things about Giovanni Vargas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're glad to hear that Giovanni continues to earn your loyal business and your five-star rating, and we look forward to your next visit here at Acura of Pembroke Pines!

It was an amazing experience from the moment we walked...

It was an amazing experience from the moment we walked into Acura of PP. It was a fantastic experience doing business with you. Great Customer Service treatment that made my experience unique.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome review! We appreciate you coming to visit us here at Acura of Pembroke Pines and are delighted to hear that you had a great experience with our team. Enjoy your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

I’m from another city and bought my car from here....

I’m from another city and bought my car from here. Overall the buying and shipping of the car went smoothly. However, I wasn’t aware they’d drop my car off on being emptied of gas. I had to find a ride to go get a gas can, to get enough gas for my car to make it to the gas station. Then I was given a 10 day tag; my car salesman was supposed to send me the new tag before my temporary one ran out. They have yet to get me my tag so I can’t drive my car with the fear of being pulled over and ticketed for a invalid tag. My temporary tag is now 8 days old. I was told 10 days ago my new tag was on the way and I’ve yet to get it. I live approximately 9 hours from the dealership. I reside in the same state; so there’s no reason to wait nearly 2 weeks to get my mail. It’s just been frustrating after the purchase of the car. I wouldn’t suggest being a buyer from out of town, but if you’re a local, I believe you’d be able to handle things a little better. I don’t want to rate or call out the person I bought my car from because I’m not sure who’s responsible for the mishaps after the purchase. Everyone has been friendly, just not really helpful in prioritizing getting my tag to me. Just be aware if you’re from out of town or state, buying the vehicle isn’t stressful, it’s after you get your car that it becomes stressful.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent purchase experience. Please contact Larry at lschlossberg@czag.net if you would like to discuss the status of your vehicle tag.