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Acura of Pembroke Pines

(9,918 reviews)
Visit Acura of Pembroke Pines
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (954) 623-8479 (954) 623-8479
Used (954) 623-8513 (954) 623-8513
Service (954) 773-9136 (954) 773-9136

Reviews

(9,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Pembroke Pines from DealerRater.

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Jordan Ferber is very professional and always provides...

Jordan Ferber is very professional and always provides great customer service. My 2018 Acura RDX is also an excellent vehicle and I enjoy driving it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate this awesome review! Thanks for being an Acura of Pembroke Pines customer - we look forward to your next visit!

As a repeat customer of not only this dealership but with...

As a repeat customer of not only this dealership but with these two gentlemen as my sales person many times over simply put they are the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support of Acura of Pembroke Pines. We appreciate your review and your business!

Beyond Happy with my purchase.Ryan was super helpful and...

Beyond Happy with my purchase.Ryan was super helpful and made the process easy. Always available for any questions ! Will definitely recommend him and sale team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your recommendation of Ryan and the Acura of Pembroke Pines team! We're lucky to have customers like yourself!

My Salesman, Ryan Reeves, was one of a kind; Absolutely...

My Salesman, Ryan Reeves, was one of a kind; Absolutely amazing! He knew what he was doing and went out of his way to make sure my family and I received the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your wonderful experience! We're delighted to hear Ryan could take care of you on your recent visit to Acura of Pembroke Pines. Enjoy your new ride!

Excellent customer service! Very friendly and attentive...

Excellent customer service! Very friendly and attentive employees. They do well at providing you updates via phone or text. They are willing to answer all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! See you next time at Acura of Pembroke Pines!

Wonderful, Terry was great! He was cordial, pleasant, and...

Wonderful, Terry was great! He was cordial, pleasant, and easy to work with. I highly recommend Acura of Pembroke Pines for purchasing your new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words and recommendation! We'll pass along your positive review to Terry, he'll be glad to hear it! Thank you from all of just at Acura of Pembroke Pines.

Always courteous When I visit. The car wash can use some...

Always courteous When I visit. The car wash can use some attention the car is never really clean. Even if it is complementary I understand that it's just a wash and vacuum

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-stars! We appreicate your feedback and will be sharing it with our team.

As always, great experience with Jordan and company....

As always, great experience with Jordan and company. Nathan Pena helped me out as well and did a great job with parts for the car. Both are excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Jordan and Nathan at Acura of Pembroke Pines! See you next time!

The service was awfull they didnt rotate my tires and got...

The service was awfull they didnt rotate my tires and got charged for it not fair at all . This needs to be corrected. Am upset

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would’ve 5 stars, made an appointment online but they...

I would’ve 5 stars, made an appointment online but they did not have my info when I arrived. They did well after that by offering me a new service manager that made up for not having me set up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest feedback, Joel. We hope to provide you with a better experience next time!