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Mercedes-Benz of Fort Lauderdale

(2,072 reviews)
Visit Mercedes-Benz of Fort Lauderdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 352-6667 (888) 352-6667
Used (888) 352-5618 (888) 352-5618
Service (866) 579-6864 (866) 579-6864

Reviews

(2,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Dealership

From start to finish buying a car from Fort Lauderdale Mercedes Benz was an easy pleasurable experience. Our sales associate Mike Allen stayed with us through every facet of the purchase even though it lasted for an hour or more after closing time. The sales manager and finance representative were professional and pleasant. The facility is beautiful and every person from janitor services up goes out of their way to say hello and ask if they can help you. I will definitely recommend this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are ecstatic with your strong recommendation of our location. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Top rating of Michael Ferraro

Great service and personal attention. I have been working with Michael for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!

Excellent Service from the moment I stepped into the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing service

What a pleasurable experience. The entire staff was very helpful and professional. Very smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brand new car needed to be fixed

My service advisor, Jay, was professional, courteous, and very helpful in fixing my new car that had a starter issue. My car was fixed in a timely manner and it was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fort Lauderdale Mercedes Benz

Always great service. Ft. Lauderdale MB is the best!! Been buying and servicing my MB's there since they opened. Chris B. our Service Adviser has been taking care of us for over 10 years. He's become as much a good friend as a service adviser over the years. Its like being part of a big family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer

very timely, quality service. Excellent service advisor, i.e., Mike Ferraro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2011 MBZ E350 service at Ft. Lauderdale MBZ

My service adviser, Mike Ferraro has provided me with accurate and efficient advise each time I bring in the car. Can't say enough, he's been great saving me time and money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Amazing customer service, very knowledgeable employees

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

Excellent Service. Best so far. The customer rep was courteous and assisted me on all items. Very knowledgeable and willing to take care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Juan, thank you for your positive review. We're happy to have been of service to you!