Skip to main content

Mercedes-Benz of Fort Lauderdale

(2,073 reviews)
Visit Mercedes-Benz of Fort Lauderdale
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 352-6667 (888) 352-6667
Used (888) 352-5618 (888) 352-5618
Service (866) 579-6864 (866) 579-6864

Reviews

(2,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Robert Blair, service advisor is very knowledgeable and

Robert Blair, service advisor is very knowledgeable and professional! Always respond to the phone calls and stay’s on top of the problems until it solved. Pleasure to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience

Have been with this dealership since 2005 and they continue to meet my expectations for no pressure buying and efficient service. Chris Jablonski is my service advisor and he always goes above and beyond .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Gregory, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Tameka Long was incredible.

Tameka Long was incredible. She was highly attentive and kept in touch during the entire process. she made it super easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Best service

Best service as always! Thanks to my service advisor, Chris Jablonski, who always takes care of his customers and couldn?t ask for anyone better than him!! It?s a great feeling when you are in good hands, and feel comfortable leaving your car! Thanks Chris?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Angela, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dr. Irving karten

Excellent experience. Taken immediately. Tol woul take approx 2 hrs - I could wait or they would willingly drive me home. I waited f or 2 hr 10 min and all was done, perfectly and car was washed. No complaints, no problems as usual. Perhaps donuts, or cookies would be nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Irving, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Benz experience

This is my second car but my first Mercedes' Benz. I was soo exited to make the purchase as I been saving for 4 years for this. My sales rep was nice and informative. He allowed me to test drive but it was a short distance. I was in love with the the car everything sound good Plus it's certified pre owned. However shortly after driving home with car the engine light plus coolant too hot turn off engine sign came on and I panicked. An instant rush of embarrassment and shame. A day later I bring it in because my rep said bring it in too service and it's 4 days later and I'm not in my car. I'm scared and really depressed.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sarah, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. If you'd like, please contact our General Manager at (954) 949-0623. We'd appreciate the chance to make your experience a positive one.

Louis Haas

Excellent dealership. I have purchased several cars from the salesman Bruno and Seth know their products, are very concerned that my needs are met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Louis! If you ever need help, just give us a call. Happy motoring!

Courteous staff.

Courteous staff. Although I spent a limited time than expected the surroundings was pleasant and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Visit To Fort Lauderdale Dealership

The person who assisted me was excellent. He was personable, extremely professional and went out of his way to search for they vehicle I was looking for. He answered all questions and I left the dealership with a very good impression. Due to this and my past experience with the service of my former Mercedes (purchased at the dealership) I have a good comfort level in purchasing my next vehicle at this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sandra, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Hi, Tameka Long is the most empathetic, trustworthy,

Hi, Tameka Long is the most empathetic, trustworthy, professional and customer care focused representative I have ever met. I have owned countless vehicles with service contracts; she has exceeded my expectations each and every time. I will continue my Mercedes Benz business due to her exceptional service capabilities.please recognize her amongst her peers. Thank you , Dr. B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Don't hesitate to call us if you ever need anything. Be safe on the road!