Reviews
Robert Blair, service advisor is very knowledgeable and
Robert Blair, service advisor is very knowledgeable and professional! Always respond to the phone calls and stay’s on top of the problems until it solved. Pleasure to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
Have been with this dealership since 2005 and they continue to meet my expectations for no pressure buying and efficient service. Chris Jablonski is my service advisor and he always goes above and beyond .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gregory, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Tameka Long was incredible.
Tameka Long was incredible. She was highly attentive and kept in touch during the entire process. she made it super easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best service
Best service as always! Thanks to my service advisor, Chris Jablonski, who always takes care of his customers and couldn?t ask for anyone better than him!! It?s a great feeling when you are in good hands, and feel comfortable leaving your car! Thanks Chris?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Angela, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Dr. Irving karten
Excellent experience. Taken immediately. Tol woul take approx 2 hrs - I could wait or they would willingly drive me home. I waited f or 2 hr 10 min and all was done, perfectly and car was washed. No complaints, no problems as usual. Perhaps donuts, or cookies would be nice.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Irving, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Benz experience
This is my second car but my first Mercedes' Benz. I was soo exited to make the purchase as I been saving for 4 years for this. My sales rep was nice and informative. He allowed me to test drive but it was a short distance. I was in love with the the car everything sound good Plus it's certified pre owned. However shortly after driving home with car the engine light plus coolant too hot turn off engine sign came on and I panicked. An instant rush of embarrassment and shame. A day later I bring it in because my rep said bring it in too service and it's 4 days later and I'm not in my car. I'm scared and really depressed.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sarah, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. If you'd like, please contact our General Manager at (954) 949-0623. We'd appreciate the chance to make your experience a positive one.
Louis Haas
Excellent dealership. I have purchased several cars from the salesman Bruno and Seth know their products, are very concerned that my needs are met.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Louis! If you ever need help, just give us a call. Happy motoring!
Courteous staff.
Courteous staff. Although I spent a limited time than expected the surroundings was pleasant and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Visit To Fort Lauderdale Dealership
The person who assisted me was excellent. He was personable, extremely professional and went out of his way to search for they vehicle I was looking for. He answered all questions and I left the dealership with a very good impression. Due to this and my past experience with the service of my former Mercedes (purchased at the dealership) I have a good comfort level in purchasing my next vehicle at this location
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Sandra, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Hi, Tameka Long is the most empathetic, trustworthy,
Hi, Tameka Long is the most empathetic, trustworthy, professional and customer care focused representative I have ever met. I have owned countless vehicles with service contracts; she has exceeded my expectations each and every time. I will continue my Mercedes Benz business due to her exceptional service capabilities.please recognize her amongst her peers. Thank you , Dr. B
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Don't hesitate to call us if you ever need anything. Be safe on the road!
