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Palm Beach Toyota

(984 reviews)
Visit Palm Beach Toyota
Sales hours: 11:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (561) 935-6593 (561) 935-6593
Used (866) 737-1226 (866) 737-1226
Service (888) 780-4215 (888) 780-4215

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palm Beach Toyota from DealerRater.

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Wonderful experience everything went smooth and fast

Wonderful experience everything went smooth and fast didn’t have to wait and the staff was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great feedback. We're pleased to know that Palm Beach Toyota provided a wonderful and swift experience for you.

Car Trunk filled with cement tape that Sheldon didn’t

Car Trunk filled with cement tape that Sheldon didn’t mention now it’s leaking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Judene, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about the matter of the trunk of your vehicle. Can you please email me with your preferred contact information? I appreciate your time! Shelby Bigelow General Manager Palm Beach Toyota Sbigelow@penskeautomotive.com

Very efficient and carrying about the customer, very

Very efficient and carrying about the customer, very helpful with my needs didn’t let me down

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your kind words about Palm Beach Toyota. We're pleased to have met your needs efficiently.

The dealer was very polite and friendly.

The dealer was very polite and friendly. Whenever we buy a Toyota, we always are looking to buy from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our team. We look forward to continuing to serve you at Palm Beach Toyota.

Palm Beach Toyota is spread over a large area and is very

Palm Beach Toyota is spread over a large area and is very spacious and clean. I was treated really well by the service staff and by the sales team. There was no pressure to buy anything. The sales associate Selim Khan was very knowledgeable about the Corolla Cross that I eventually bought. He answered each and every one of my query and concern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Palm Beach Toyota. It's pleasing to know our team made your car-buying process comfortable and informative. Enjoy your new Corolla Cross, and take care.

Excellent experience.

Excellent experience. Laurent is Awesome. Andy was very nice. Raphael was very helpful. Easy to engage with the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your feedback. The team at Palm Beach Toyota is committed to providing excellent service. Wishing you the best!

I experienced a smooth, professional,excellent service.

I experienced a smooth, professional,excellent service. All of my questions were answered about the car I seen, Delton was very understanding and kind throughout the whole experience of purchasing my car making sure everything I desired in the vehicle I received. Best car sales associate EVER, Thank you!!!!! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had such a positive experience with our team at Palm Beach Toyota. Hope you're loving your new car. Take care on the roads ahead!

We were looking for a specific color and trim of Sienna

We were looking for a specific color and trim of Sienna and Jordy helped us from the start. We had to wait for it to be delivered then we had to switch our dates of pick up 3 times because of kids sports. Jordy was so patient and understanding! We came on a week night drove 2 1/2 hrs and he had all of the paperwork ready when we got there. Took less than an hour! We had never been to West Palm before and the kids were hungry. He made us a dinner reservation and even treated us to an appetizer! Full service! I wish we lived closer so we could bring our Sienna here for every service! I would recommend Jordy to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. We're glad our team could provide attentive service while helping you with your Toyota Sienna. Palm Beach Toyota is always here to assist, even when circumstances are challenging.

They are very nice they are understanding they would show

They are very nice they are understanding they would show you the break down fill up ur car with gas I give this place 100 out of 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the kind words about Palm Beach Toyota. Take care and keep enjoying your ride.

I would like to express my appreciation for the wonderful

I would like to express my appreciation for the wonderful service that I received from Jeff Pogo and David Weiner. They are exemplary employees and deserve recognition for their wonderful job. This is my third lease vehicle and I could not imagine going to any other dealership sincerely, Donna Lamoureux.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Donna. At Palm Beach Toyota, our team takes pride in delivering great service. We appreciate your loyalty and value having you with us.