Reviews
Palm Beach toyota is our new car dealer
This was by far the most excellent car buying experience ever. As an owner of a growing company, we have run into several dealerships that have made the entire experience unnecessarily chaotic. From the moment we walked in to Palm Beach Toyota and met dealer Ed Plott, we knew we were going to be happy. Ed made our buying experience calm, peaceful and ridiculously fast! At the same time, we never felt that we were being taken advantage of or being cheated about the vehicle cost. Then we met the manager Andy Davis, who did everything in his power (and then some) to make our deal happen. Once he said he could make the deal happen, he went far above and beyond to keep his word. Happily, we left the same day with a brand new Toyota Prius for our company and have been extremely satisfied with the car. To finish off our buying experience, Sean Devito (finance manager) got us in and out of the final stage of buying our car without any frustrations what-so-ever. He was fast and efficient and extremely polite. We will be sharing our experience with all of our professional colleagues and our friends. Thank you Palm Beach Toyota! Especially: Ed, Andy & Sean!!! We will be back....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience!!
I recently went to the dealership for my complimentary 6 month checkup on my 2014 Toyota Corolla S. While waiting for that to be done, I got to talking with Brian Childress, one of the managers in the new car department. I was explaining to him about an issue I had with my car and my previous buying experience that included broken promises. Brian assured me that he could get me a good deal and went above and beyond to make that happen. After I agreed to the deal, he introduced me to Jeff Kaczynski who would be my consultant and handle all the paperwork. They both made me laugh, while at the same time being very professional. Jeff was very easy to work with and made sure I was comfortable during the time I was there. Later that day I had called him and left a message and he was very prompt in returning my call and getting my question answered. In the end, I drove away in a 2015 Corolla S Plus that is nicer than the 2014 Corolla S that I bought 6 months ago and for only a few dollars more a month. Brian and Jeff are awesome and I would recommend asking for them when looking for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 Prius Persona from a Reel Salesman!
I was interested in a 2015 Prius Persona and I contacted Palm Beach Toyota through their website. I was promptly answered with a personalized video email from salesman Kevin Reel. This video reply made the buying experience more personal, and honestly was the reason I chose to buy a car from Palm Beach Toyota. From start to finish, the buying process was pretty easy. The entire PB Toyota team was helpful, honest, and sincere. I will shop here again and tell everyone I know to ask for Kevin Reel....he's the REEL deal!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All employees were terrific.
this was my first time shopping at Toyota. I couldn't have asked for a better welcoming then I got with not just one but all the employees there.everything from the very first greeting to the very last goodbye after I purchased my new car, thank you again for the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Service, no pressure!
I am a repeat customer! I would never buy a Toyota from any other dealership. Trisha our sales rep was so sweet and knowledgable. Richie the Sales Manager didn't pressure us at all and David Weiner the Finance Manager had us in and out. The overall atmosphere was pleasant and friendly.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I will recommend to everybody.
Yesterday I bought the New Toyota Camry 2015, as always Orestes (OJ) was my salesman, and I have to tell that this is my 4 car bought through Toyota of Palm Beach, also I recommended (Orestes); to my friends, and all of my friends has told me that he is a great person, and salesman, and the team working with him in Palm Beach Toyota is the best, I live in Pines, and I always prefer to drive to Palm Beach to buy my cars and I would encourage to everybody to do it, so to end I would like to say IF ORESTES AND TOYOTA OF PALM BEACH CAN'T DO IT, NOBODY CAN
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ask for Selim Khan, sales
This was my third purchase in two years at this same dealership for good reason. Selim Khan, sales rep. and Brian the manager worked tirelessly to earn my trust and close the deal with consideration to my circumstances and wants. Selim is incredibly informed about the vehicles and had great patience throughout the process, without exerting pressure. He educated me fully before I drove off the lot. The deal was good all around and I love the product. As far as dealerships go, I would definitely say they exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience and deal closing
The buying experience exceeded our expectations. Dealer representatives, Brian, David and our sales rep Selim could not have been more informational, helpful and patient with our needs and wants. Out of all the dealerships we visited, I could not speak better of this sales group and the product quality. We have purchased here three times in the past two years and as an educated, experienced shopper and buyer; I highly recommend this group.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A+ for Schneider Joubert
my husband and I bought a car, and the service was perfect schneider Joubert was what helped us, very professional, and perfect attention thank you ???????????????? for my new car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Avalon Hybrid - P B Toyota - Tricia Basinski
We walked onto the lot wanting information and walked out with a Hybrid! I had a 2008 Avalon with 168,000 miles with very little maintenance (besides oil change and tires)... I drive from Boynton to Miami three times a week! I was a past Honda/Acura customer and more satisfied with Toyota, due to reliability. Tricia, was our sales representative and she asked the proper "must haves " and "nice-to-have" questions and tailored her next steps based on our response. She was able to keep us on the lot by having us consider different options without being pushy. I'm a sales rep too -- being pushy would not have worked! As we were gathering information, she asked if we wanted to go to another dealer, a short drive away, to see one more Avalon. The other Avalon was too fancy, for my type of driving. I was going back and forth (Avalon and Camry). The car we were taking to the other dealer was the Hybrid, of course. Tricia pointed out the differences between the Hybrid and previous models we test drove. Listening is a key component to a good sales representative and I appreciate the time and patience Tricia demonstrated. Lastly, you can do research on-line, but sooner or later, you have to test drive your top picks. If you don't want the "typical" car salesperson personality, look up Tricia. If you are a female, and tired of the reps looking at your husband/male friend, instead of you - don't worry about that either.... You will be glad you made the trip to PB Toyota!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
