Reviews
Honda Accord
I will highly recommend someone to this place, The service advisor has great customer serviceVery professional, Patient and understanding
- Customer service 5.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Julie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jose Ortega Service and Parts Director 561-966-5233 JOrtega@bramanhondapb.com
Oil change and gasket repair
I was attended efficiently by the greeters. The service advisor was very explicit, courteous and friendly; explaining in detail and convincingly the work I had to do to my vehicle. I highly recommend any costumer to this service advisor, Rodney Lou. I left very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Olga, It's great to hear that Rodney and the rest of our staff were able to help in a courteous and friendly way. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Jose Ortega Service and Parts Director 561-966-5233 JOrtega@bramanhondapb.com
Review
I appreciated the kind customer service of all the employees here. I love how my service advisor kept me up to date with my car via text.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kelly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jose Ortega Service and Parts Director 561-966-5233 JOrtega@bramanhondapb.com
Manuel and Marc
Originally I had an appointment with Eduardo and he was supposed to have my vehicle that I wanted to purchase up front and ready to test drive. He didnt show up nor was the car up front. I had a lease that I wanted to upgrade. Eduardo had locked the keys up to the car I wanted and Manuel couldnt get the keys. Manuel was able to find keys to another car (the same one) I was thankful they had 2 sport tourings. Manuel took great care of me. Marc in finance was great! Loved his personality and was happy we were able to make a deal. Im loving my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Shannon, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Manuel and Marc and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Car Service
Cant judge quality of repair yet.... time will tell Wish cost of repairs were cheaper
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Luisa, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Jose Ortega Service and Parts Director 561-966-5233 JOrtega@bramanhondapb.com
Car service
Excellent service! And professional customer service and helpful employers all around!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lucy, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jose Ortega Service and Parts Director 561-966-5233 JOrtega@bramanhondapb.com
I purchased a 2020 Honda Civic Sport from Carlos Grijalva...
I purchased a 2020 Honda Civic Sport from Carlos Grijalva without having to step foot in the dealer. Carlos was able to FedEx overnight the paperwork to me and we did the transaction mostly via e-mail. This is what I call top-notch service in the 21st century! He was so easy to work with and was able to secure me a very good deal. I highly recommend Carlos. He's honest, knowledgeable and most importantly, did not waste my time like many dealers/sales representative have in the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We appreciate your business and it's great to hear that Carlos provided such excellent service while assisting you with the purchase of your new Civic. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Carlos Gonzalez General Manager 561-966-5233 CGonzalez@bramanhondapb.com
Wonderful service. This was my first car purchase and Ed...
Wonderful service. This was my first car purchase and Ed made the process go smooth. Very helpful when showing us which car had the best deal for its price. Went on a test drive with him and he went into detail about the car features. He answered all the questions we asked him and took care of us while we were there. I recommend Eduardo to any new car shoppers out there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We're happy to know that Ed was so helpful to you and that you had a good experience here at Braman Honda of Palm Beach. Please don't hesitate to reach out if there is anything else we can assist you with! Carlos Gonzalez General Manager 561-966-5233 CGonzalez@bramanhondapb.com
Lorilee Life lease
My lease process was very smooth for the most part. Although, the first lease payment amount I was offered was ridiculously high. I was offended by it as I have been leasing from Braman Honda for years without a late payment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new lease! All of us at Braman Honda of Palm Beach are glad to have you as a customer, and if there is anything you would like to discuss with us, please feel free to reach out directly. Carlos Gonzalez General Manager 561-966-5233 CGonzalez@bramanhondapb.com
THANK YOUUUUU!!
I really loved my experience with Valerie ! She was very nice and positive. She even helped me find some money I lost at the dealership and I admire her integrity. Great job Val!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sacha, thank you so much for your excellent review! It's great to hear that Valerie was able to demonstrate our commitment to great customer service. We look forward to seeing you again at Braman Honda of Palm Beach! Jose Ortega Service and Parts Director 561-966-5233 JOrtega@bramanhondapb.com