Reviews
Terrible experience, this deal uses very deceptive
Terrible experience, this deal uses very deceptive tactics to sell add on products. Finance officer JJ extremely untrustworthy, David Lalla in a follow-up meeting stated very much the same about how they sell add ons. I will recommend this dealer to no one.
Terrible experience, this deal uses very deceptive
Terrible experience, this deal uses very deceptive tactics to sell add on products. Finance officer JJ extremely untrustworthy, David Lalla in a follow-up meeting stated very much the same about how they sell add ons. I will recommend this dealer to no one.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We have forwarded your comments to the General Manager of the dealership and to the President of Sales.
I had a great experience at Wayne Akers Ford!
I had a great experience at Wayne Akers Ford! From start to finish, everything was smooth and professional. JP was fantastic to work with — knowledgeable, straightforward, and genuinely helpful throughout the entire process. There was no pressure, just honest communication and great customer service. I ended up purchasing a new Ford F-150, and I couldn’t be happier with both the truck and the deal. JP made sure the deal went through smooth and super quick. If you’re in the market for a vehicle, I highly recommend asking for JP at Wayne Akers Ford. Great experience all around!
I had a great experience at Wayne Akers Ford!
I had a great experience at Wayne Akers Ford! From start to finish, everything was smooth and professional. JP was fantastic to work with — knowledgeable, straightforward, and genuinely helpful throughout the entire process. There was no pressure, just honest communication and great customer service. I ended up purchasing a new Ford F-150, and I couldn’t be happier with both the truck and the deal. JP made sure the deal went through smooth and super quick. If you’re in the market for a vehicle, I highly recommend asking for JP at Wayne Akers Ford. Great experience all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All good This does not need to be complicated with 13
All good This does not need to be complicated with 13 words. Service was great
All good This does not need to be complicated with 13
All good This does not need to be complicated with 13 words. Service was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Easy process Keana made it easy and confortable to get
Easy process Keana made it easy and confortable to get service Keana made the experience easy and confortable i this will definetly be my prefered service dealer
Easy process Keana made it easy and confortable to get
Easy process Keana made it easy and confortable to get service Keana made the experience easy and confortable i this will definetly be my prefered service dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Was not a good one my car stayed there for about 5 days
Was not a good one my car stayed there for about 5 days to tell me my warranty was not covering my repairs because they don't give the warranty the right information about my vehicle even the manager would not help felt like everyone was on the warranty's company side because they messed up, and lazy, as a Ford owner I am not very happy about that
Was not a good one my car stayed there for about 5 days
Was not a good one my car stayed there for about 5 days to tell me my warranty was not covering my repairs because they don't give the warranty the right information about my vehicle even the manager would not help felt like everyone was on the warranty's company side because they messed up, and lazy, as a Ford owner I am not very happy about that
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.
We were very satisfied with the service, we found the
We were very satisfied with the service, we found the associates to be helpful, knowledgeable, experienced and friendly
We were very satisfied with the service, we found the
We were very satisfied with the service, we found the associates to be helpful, knowledgeable, experienced and friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Great experience from beginning to the end.
Great experience from beginning to the end. friendly staff, excellent service, and a seamless process. Highly recommend!
Great experience from beginning to the end.
Great experience from beginning to the end. friendly staff, excellent service, and a seamless process. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Great team always a pleasure in-N-Out with great
Great team always a pleasure in-N-Out with great attention to detail and fast service
Great team always a pleasure in-N-Out with great
Great team always a pleasure in-N-Out with great attention to detail and fast service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
She made my experience excellent.
She made my experience excellent. Responsive friendly and an excellent example of what good looks like. Amazing experience dealing with her.
She made my experience excellent.
She made my experience excellent. Responsive friendly and an excellent example of what good looks like. Amazing experience dealing with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Darlene was an excellent service advisor and took care of
Darlene was an excellent service advisor and took care of my concerns in a timely manner.
Darlene was an excellent service advisor and took care of
Darlene was an excellent service advisor and took care of my concerns in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!