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Jim Browne Chrysler Dodge Jeep RAM of Dade City

(1,399 reviews)
Visit Jim Browne Chrysler Dodge Jeep RAM of Dade City
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday 11:00am–4:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (877) 229-8499 (877) 229-8499
Used (866) 796-4360 (866) 796-4360
Service (888) 661-7886 (888) 661-7886

Reviews

(1,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Browne Chrysler Dodge Jeep RAM of Dade City from DealerRater.

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Jeep Grand Cherokee

Jim Browne Chrysler, Jeep, Dodge Dealership is the best. Mike Krupka is the best salesman. He takes very good care of you. He listens to want you want and need. Between him and Dale Allison they made this buying experience very enjoyable. I would not go anywhere else to purchase a vehicle. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service as it should be

Got in and got out in a timely manner repairs done quickly and correctly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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John Dawson

The easiest car purchase to date. No haggling, no tricks. We gave them our bottom line, and they came through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just regular service, oil/filter/lube

Just regular service at 72,000 miles. Oil, filters, lube, windshield wipers. Told me my rear brakes needed replacement but I did not have the time to wait for them to be done. Also told me that the CCV needed to be replaced. No pressure to get anything extra done. But, at least now I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buying a truck

Very good buying experience. Staff are friendly, knowledgeable, and helpful, checking back to see how I liked my vehicle. I would definitely go back for any of my automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Corrected problem

Our recent problem with the service dept. at the location in Dade City has been corrected. The Manager called with a apology for the problems we had. I believe that he has done what is needed to see that it can be avoided in the future. We appreciate his call and his attention to the problem. Bill and Ginny Sarver

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great vehicle - minimal hassle

Bought an awesome Dodge Challenger. I worked with Chris Cusker, and he found the car and had it transferred to Jim Browne's lot before we even started talking numbers. I had a price in mind, and we got pretty close without all the silly "I gotta go talk to my manager" stuff. It was a great, no hassle experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Experience from an Out of Towner

Ed was fantastic! He was the best I have had at a Chrysler dealership. I have been in dealerships in Missouri and Michigan. Ed was thorough and made sure all the items discussed were on the work order and reviewed it with me, gave me a time estimate, suggested some additional service based on the high mileage of my vehicle and made sure I was kept informed on the progress. Time estimate was very close to being accurate, 5 minutes off. The emailed multipoint inspection was something I had not received before

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

They were friendly and fast. The facility was under repair, but did not stop the great service i was provided. They are very knowledgable of all the vehicles that they service as well. Thank you for being amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bait and switch

Was promised a hitch And they didn't deliver. Complete lie from sales to management.. Now the GM( who was supposed to be the one to fix it) is emailing me sales ads to buy again. All this for a hitch that came with my truck and wasn't on there. I even offered to install it myself and they still wouldn't. I picked the truck out, I had financing already, all Arron had to do was transfer to the paperwork and get the sale approved. I added items to the truck prior to sale of I didn't think the truck had a hitch I would have worked it in.. Honestly this ruined the whole experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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