Reviews
Great Service ! Kyle is wonderful consultant !
Kyle service consultant is the best ! He is so kind and being disabled everyone is always willing to help , he makes the visit great , I come from Lutz and won't go anywhere else ! He is why I go there and service is great ! Thank u Barbara Rivera
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, we are truly grateful for this awesome review! We are thrilled that Kyle was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Excellent service, employees are professional
My service agent, Timothy, was exceptional in having my vehicle serviced properly and on time; he ordered my tires days before I arrived for my appointment; having a comfortable place where customers can wait for their cars to be serviced as well as having a convenience stand for the customers to purchase snacks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Karen and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional with the help of Timothyl. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Great service
Carlos did everything he could to help keep my service in the budget that I had. He was very positive and helpful. I could not thank him enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Kyndal! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Great VW Jetta for the Price I wanted!!!
I was able to get the VW I wanted, for the price I wanted. I could do everything over email vs. wasting a day negotiating the price in person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your great feedback truly made our day, Kevin. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Great employee
Experience good. Tim went over everything a couple of times since it was earlier in the morning. Very patient and understanding. That's key for me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Miguel! I'm very happy to hear that Tim was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Awesome staff and fast
Great reception. Fast service. Friendly staff Didn't buy my car at this dealership but have had nothing but good experiences at VW in general.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day, Adna. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Great Customer Service
As always, Tim Heil had my paperwork ready when I arrived, kept me updated on repair status, explained what needed work and got me back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Jay! I'm very happy to hear that Tim was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Amazing service
The staff were very nice and extremely helpful with getting me the car that I fell in love with. They went above and beyond to make the car buying process a good one.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Billie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Kuhn VW review - Excellent!
Kyle is always great And this time he really went out of his way to take care of my claim. I appreciate all of his help
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Caroline and thank you for your kind words! Kyle is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032
Great service at Kuhn
Kyle and Erin took care of my engine issue within 24 hours by leaving the car overnight with them, quick turn around time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your time to share us this review,Richard. I am pleased that Kyle and Erin was able to provide you a quick service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032