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Lexus of Tampa Bay

(3,274 reviews)
Visit Lexus of Tampa Bay
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 256-5084 (888) 256-5084
Used (877) 753-2246 (877) 753-2246
Service (844) 449-2091 (844) 449-2091

Inventory

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About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Tampa Bay from DealerRater.

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Nice dealer, very good customer service experience.

Nice dealer, very good customer service experience. Everything was ready for my purchase and the staff were very helpful. I would recomend this dealer as a great place to buy either a New or Used vehicl.

Nice dealer, very good customer service experience.

Nice dealer, very good customer service experience. Everything was ready for my purchase and the staff were very helpful. I would recomend this dealer as a great place to buy either a New or Used vehicl.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Olivia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

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The sale was straight forward and they did what they said

The sale was straight forward and they did what they said they would do. We shopped many locations and the Tampa dealership had the vehicle we wanted and they delivered it in an acceptable timeframe.

The sale was straight forward and they did what they said

The sale was straight forward and they did what they said they would do. We shopped many locations and the Tampa dealership had the vehicle we wanted and they delivered it in an acceptable timeframe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ronald, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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Always a great experience at this Tampa Bay location!

Always a great experience at this Tampa Bay location! Customer service is always top priority. Not only do they do great work but are always looking to ensure that my vehicle is in top order when I leave. Thank you for your many years of service!

Always a great experience at this Tampa Bay location!

Always a great experience at this Tampa Bay location! Customer service is always top priority. Not only do they do great work but are always looking to ensure that my vehicle is in top order when I leave. Thank you for your many years of service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sonia, we are pleased to hear you had such a positive experience with us, Sonia! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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My 2nd purchase at this dealership.

My 2nd purchase at this dealership. I was very fortunate to have Newton as my salesman. We spoke and texted a few times before my visit and I was impressed before I arrived. Very friendly and professional and made the process seamless. He explained everything about the vehicle and answered all questions that I had. The car was ready to roll out the door when I arrived. All staff that I spoke with were very pleasant. I still own my 2017 ES and have full confidence in the service department. I am a proud owner of the best car I have ever driven. Your dealership has quality people.

My 2nd purchase at this dealership.

My 2nd purchase at this dealership. I was very fortunate to have Newton as my salesman. We spoke and texted a few times before my visit and I was impressed before I arrived. Very friendly and professional and made the process seamless. He explained everything about the vehicle and answered all questions that I had. The car was ready to roll out the door when I arrived. All staff that I spoke with were very pleasant. I still own my 2017 ES and have full confidence in the service department. I am a proud owner of the best car I have ever driven. Your dealership has quality people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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We are so grateful for the wonderful service at Lexus of

We are so grateful for the wonderful service at Lexus of Tampa Bay! From start to finish, the entire team made us feel welcomed and valued. Everyone was professional, patient, and attentive, and we never felt rushed or pressured. The whole car-buying experience was smooth and stress-free, and we left feeling confident and excited about our purchase. The staff went above and beyond to ensure everything was taken care of, and we truly appreciated the way we were treated. Thank you to the Lexus of Tampa Bay team for making this such a positive experience—we couldn’t be happier with our new vehicle!

We are so grateful for the wonderful service at Lexus of

We are so grateful for the wonderful service at Lexus of Tampa Bay! From start to finish, the entire team made us feel welcomed and valued. Everyone was professional, patient, and attentive, and we never felt rushed or pressured. The whole car-buying experience was smooth and stress-free, and we left feeling confident and excited about our purchase. The staff went above and beyond to ensure everything was taken care of, and we truly appreciated the way we were treated. Thank you to the Lexus of Tampa Bay team for making this such a positive experience—we couldn’t be happier with our new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I had a great experience.

I had a great experience. The process was smooth, and everyone was professional and welcoming. A special shoutout to Qui, he was amazing to work with. He was knowledgeable, patient, and made sure I felt comfortable and informed throughout the entire process. Qui truly went above and beyond, and I really appreciate the excellent service. Highly recommend!

I had a great experience.

I had a great experience. The process was smooth, and everyone was professional and welcoming. A special shoutout to Qui, he was amazing to work with. He was knowledgeable, patient, and made sure I felt comfortable and informed throughout the entire process. Qui truly went above and beyond, and I really appreciate the excellent service. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dana, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

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We had the most pleasant experience and were treated

We had the most pleasant experience and were treated GREAT! Love the Lexus experience! Ali was fantastic!

We had the most pleasant experience and were treated

We had the most pleasant experience and were treated GREAT! Love the Lexus experience! Ali was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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Found the most gorgeous Nx 300 in black on black and had

Found the most gorgeous Nx 300 in black on black and had to have it. They helped my dream come true. ☺️

Found the most gorgeous Nx 300 in black on black and had

Found the most gorgeous Nx 300 in black on black and had to have it. They helped my dream come true. ☺️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Francis, the service agent was very nice and

Francis, the service agent was very nice and professional. The service was completed in less time than promised, My car was cleaned and washed. Very good service all around,

Francis, the service agent was very nice and

Francis, the service agent was very nice and professional. The service was completed in less time than promised, My car was cleaned and washed. Very good service all around,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nelson, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests, and we look forward to your next visit!

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Lexus of Tampa never sails providing great customer

Lexus of Tampa never sails providing great customer service I’m extremely happy with all they do

Lexus of Tampa never sails providing great customer

Lexus of Tampa never sails providing great customer service I’m extremely happy with all they do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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