Reviews
Daniel did a great job with our purchase.
Daniel did a great job with our purchase. He was very knowledgeable with our vehicle we were purchasing. The handling of the purchase paperwork wasn?t the best. Too many people started the process then they would leave and someone would come back and ask us the same questions.
Daniel did a great job with our purchase.
Daniel did a great job with our purchase. He was very knowledgeable with our vehicle we were purchasing. The handling of the purchase paperwork wasn?t the best. Too many people started the process then they would leave and someone would come back and ask us the same questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Consultant MJ was wonderful, Great disposition,
My Consultant MJ was wonderful, Great disposition, explain everything to me. MJ made spending my money more comfortably in knowing that I was getting what I paid for.
My Consultant MJ was wonderful, Great disposition,
My Consultant MJ was wonderful, Great disposition, explain everything to me. MJ made spending my money more comfortably in knowing that I was getting what I paid for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Representative Scott great customer service,
Service Representative Scott great customer service, keeps me informed during service, and always on time.
Service Representative Scott great customer service,
Service Representative Scott great customer service, keeps me informed during service, and always on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The purchase experience was very smooth.
The purchase experience was very smooth. No back and forth going on at that Lexus of Tampa Bay. My offer was fair, they accepted it. It was over and done in about 15 minutes.
The purchase experience was very smooth.
The purchase experience was very smooth. No back and forth going on at that Lexus of Tampa Bay. My offer was fair, they accepted it. It was over and done in about 15 minutes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Desmond Siaw is an excellent representative for Lexus of
Desmond Siaw is an excellent representative for Lexus of Tampa Bay. He made the selling of my Honda Pilot effortless, and I wish others could learn from him. It would make the car trade-in or buying experience better for everyone.
Desmond Siaw is an excellent representative for Lexus of
Desmond Siaw is an excellent representative for Lexus of Tampa Bay. He made the selling of my Honda Pilot effortless, and I wish others could learn from him. It would make the car trade-in or buying experience better for everyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Johannes Hailu was professional, patient, and made my car
Johannes Hailu was professional, patient, and made my car purchase stress-free. Excellent service and attention to detail—highly recommend him at Lexus Tampa Bay!
Johannes Hailu was professional, patient, and made my car
Johannes Hailu was professional, patient, and made my car purchase stress-free. Excellent service and attention to detail—highly recommend him at Lexus Tampa Bay!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We worked with Lawrence and Kristian to close a sale on
We worked with Lawrence and Kristian to close a sale on our Expedition until 11:30 pm. They were so easy to work with and went over and above despite technical issues.
We worked with Lawrence and Kristian to close a sale on
We worked with Lawrence and Kristian to close a sale on our Expedition until 11:30 pm. They were so easy to work with and went over and above despite technical issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Terry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Yesterday, October 8th, 2025, I drove to Lexus of Tampa
Yesterday, October 8th, 2025, I drove to Lexus of Tampa Bay, in Tampa, FL.. I was in the market for an SUV, something with a hybrid powertrain and AWD. I met up with Jeanette and Ray, my sales associates. They had presented three 2026 Lexus NX350h(s) they felt fit the criteria I had stated for my needs. They suggested these excellent SUVs. I immediately found the one I wanted and I test drove it. We arrived at an extremely fair dollar amount, including my trade-in. The negotiation didn't take longer than 20 minutes, with both the dealer sales manager and I being completely satisfied. This was actually a relaxing day for me. Great sales associates, Jeanette and Ray and also a fantastic sales manager. This is the second new Lexus I have purchased from this dealership in Tampa, Florida. Good Job you guys! You've made me happy!
Yesterday, October 8th, 2025, I drove to Lexus of Tampa
Yesterday, October 8th, 2025, I drove to Lexus of Tampa Bay, in Tampa, FL.. I was in the market for an SUV, something with a hybrid powertrain and AWD. I met up with Jeanette and Ray, my sales associates. They had presented three 2026 Lexus NX350h(s) they felt fit the criteria I had stated for my needs. They suggested these excellent SUVs. I immediately found the one I wanted and I test drove it. We arrived at an extremely fair dollar amount, including my trade-in. The negotiation didn't take longer than 20 minutes, with both the dealer sales manager and I being completely satisfied. This was actually a relaxing day for me. Great sales associates, Jeanette and Ray and also a fantastic sales manager. This is the second new Lexus I have purchased from this dealership in Tampa, Florida. Good Job you guys! You've made me happy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
repair of light system.
repair of light system. recent frequent breakdown of headlights and now tail lights plus tail light assembly. Car is well maintained and all required maintenance done as suggested. Lexus of Tampa Bay has enjoyed our business for many many years with over fifteen Lexus vehicles past thirty years. disappointed that cost of labor and parts has reached point where overall VALUE of Lexus vehicles is becoming issue.
repair of light system.
repair of light system. recent frequent breakdown of headlights and now tail lights plus tail light assembly. Car is well maintained and all required maintenance done as suggested. Lexus of Tampa Bay has enjoyed our business for many many years with over fifteen Lexus vehicles past thirty years. disappointed that cost of labor and parts has reached point where overall VALUE of Lexus vehicles is becoming issue.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (813) 365-7152 for further assistance with moving forward. Thank you again for leaving your feedback, and we hope to hear from you in the future.
Our sales associate Caleb Wilcox was courteous and
Our sales associate Caleb Wilcox was courteous and knowledgeable. The financing process was smooth and timely. Everything was professional and we love our new TX 350.
Our sales associate Caleb Wilcox was courteous and
Our sales associate Caleb Wilcox was courteous and knowledgeable. The financing process was smooth and timely. Everything was professional and we love our new TX 350.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jamira, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
