Reviews
Service on my 2015 RX350
When I bring my RX350 back to Lexus of Tampa Bay for service I know it will be done right. My service advisor (normally Pam but this time Brian, since Pam was off that day) is friendly and helpful and the waiting area is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph, thank you for your kind review; we are happy to pass along your comments to Brian at Lexus of Tampa Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Christina taking care of Service of my vehicle
Christina was fabulous and took care of my car for service. Thank You Christina .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Darlene, thank you for your kind review; we are happy to pass along your comments to Christina at Lexus of Tampa Bay! Drive safe, and we'll see you on the road.
gorgeous LX 570
I was looking for a large luxury SUV, they had a beautiful example of a used, one owner, dealership serviced, full records LX 570. we tested some of the other models as well to make sure I was selecting the right vehicle. Eddie was patient and thorough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Lexus Tampa Bay
Came down from SC to purchase certified preowned that I found in Edmunds.com. Steve Blank (salesman) was very helpful getting everything in order before our arrival. Danielle (finance) helped to make it happen. The service department had it all detailed and ready to go. Very happy with my car and the whole process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carole, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Tampa Lexus Dealership Aims to Please Customers
I always ask for Service Advisor Pamela Moore because she always makes sure my car is serviced to perfection, while treating me with respect as a true professional should do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rosemary, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! We always strive to provide personable and excellent customer service. Thank you again for the review!
lexus tampa bay
As a return Lexus customer we had a great experience at Lexus of Tampa bay. People were friendly, helpful and informative. It made it easy for us to find the SUV we wanted. We would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loyal, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Car Service
Thanks again for your great customer service Lexus
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amparo, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!
Purchase review
Ryan Kell was a very knowledgeable and transparent sales associate. He was thorough and extremely professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for your kind review; we are happy to pass along your comments to Ryan Kell at Lexus of Tampa Bay! Feel free to stop by if you ever need any more help.
Allen
The professional service clean environment overall experience excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Allen, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for being one of our valued guests and we look forward to your next visit!
sbeck96@aol.com
I was treated with respect and dignity by both my salesperson and the finance man. They never made me felt rushed, and they responded quickly to my questions in a manner that was clear and easily understood.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!