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Lexus of Tampa Bay

(3,296 reviews)
Visit Lexus of Tampa Bay
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 256-5084 (888) 256-5084
Used (877) 753-2246 (877) 753-2246
Service (844) 449-2091 (844) 449-2091

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Tampa Bay from DealerRater.

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Beautiful waiting lounge.

Beautiful waiting lounge..very professional and efficient staff. Great service. Very satisfied with service. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Ary Varga is my service rep at the Lexus of Tampa Bay and

Ary Varga is my service rep at the Lexus of Tampa Bay and is simply outstanding. She is proficient, efficient, professional and very effective. The absolute best!! Many thanks, Brian Geehan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Feel free to stop by if you ever need any more help.

Great job guys!

Great job guys! Terrific buying experience. No pressure sales tactics. Got a great car at an excellent price, without any headaches or hassle. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christopher, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Ari and the entire Lexus of Tampa Bay Service team

Ari and the entire Lexus of Tampa Bay Service team provide superior quality level of customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!

Could not have been happier.

Could not have been happier. Seadric Crawford is and was the consummate professional. Straight forward and kept every promise. We drove over an hour to shop at your store. Top notch from the moment we arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

SADIE WAS ALSO A BIG HELP.

SADIE WAS ALSO A BIG HELP. WHAT A TREMENDOUS ASSET TO YOUR ORGANIZATION! WILL BE BACK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Teresa, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. We look forward to your next visit! Take care!

MJ in the service department is very knowledgeable and

MJ in the service department is very knowledgeable and makes you feel at home whenever we visit the Lexus dealership concerning our vehicle. We appreciate as that military veterans!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. We're looking forward to your next visit with us!

Everyone from sales person to sales manager to admin.

Everyone from sales person to sales manager to admin. Office was most helpful, fridnky and profrssional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We worked with Alberto who was amazing!

We worked with Alberto who was amazing! He was knowledgeable, helpful, and made himself available to finish the process of getting my dream car even on his day off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. We hope to be of service to you again in the future. Best wishes, Lexus of Tampa Bay

Caleb was very informative and provided excellent

Caleb was very informative and provided excellent customer service, love the tinted windows and the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!