Reviews
Andy is the man to see!
Andy had my vehicle serviced very quickly and was always professional. He also made sure my vehicle was clean whenever I picked it up after work. Thank you Andy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We are so pleased that Andy ensured that your vehicle was serviced thoroughly and efficiently, and we hope to see you again when the time comes for your next service!
Premier Customer Service
Good evening, I want to take this opportunity to recognize Ryan Yeomans, service advisor. Ryan is the perfect example of what a model team member should be. He is friendly, kind and very attentive when it comes to customer needs. Not only does he tend to all my needs when I come in for service, he goes above and beyond to make sure that I am more than satisfied during my visit at Crown Eurocars. Ryan deserves to be rewarded for his hardwork and dedication, he also deserves company-wide recognition for the premier level of customer service he provides on a daily basis. He is the only team member I am willing to work with going forward and others should be envious of his work ethic. All my best, Ferid Jusufovic
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ferid, Thank you so much for taking the time to leave Ryan this wonderful review! We agree that he is an amazing asset to our team, and it is a pleasure to hear how confident you are in his efforts. We are so glad that he has provided you with service that has exceeded your expectations, and we are certain that he will continue to take exceptional care of you and your automotive needs in the future. Thank you again.
Thank you Larry Chapman
I was terrified to purchase a car sight unseen - but I did it anyway. I had been watching a CPO Mercedes at Crown for several weeks on-line and the price was just unbeatable. I am about 800 miles away from this dealership, so I took a chance and cold called the sales department just to get more info on the car. Larry Chapman was the sales person who answered my call. I am so glad that he did - he was frankly wonderful throughout this process. He went out of his way to answer all my crazy questions about the history and prior use of the vehicle and sent me videos of both the interior and the exterior of the car. He was straightforward and honest and made the process so painless that I went forward with the purchase. Larry arranged transport of the car for me to my residence for a price I would probably never have been able to get on my on. He stayed in touch and followed the car from pick-up in Florida to delivery at my door 3 states away. The entire process was great from start to finish. Thank you for a great car at a great price and a wonderful overall buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A very easy experience
My purchase was very smooth and easy. I had an appointment to see this car as I came from SRQ. My salesperson was waiting for me. He was extremely informative about the car with all the technology. He answered all my questions easily. We did a test drive and I bought the car. DONE-Additionally, at my convenience, he drove down to my home in Sarasota to set my garage door opener and spent over an hour explaining my car and setting my radio, favorites, etc. He left me with his business card and assured me to call him anytime with questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
I cannot thank enough Zoltan Krempaszky and his team to find me a perfect vehicle. Zoltan took his time to walk me through the whole process and communicating with me even on his time off. Great experience overall. Highly recommend Zoltan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Zoltan this kind recommendation. We appreciate the opportunity to work with you, and we are happy to hear that he went out of his way to ensure that you were able to take home your perfect vehicle. We hope you enjoy it, and we hope to work with you again in the near future!
Great Experience
Bianca and her team did an awesome job having everything pre staged and ready for a test drive. I did not feel pressured into making a purchase and was very friendly... highly recommend her services if you’re in the market for a new/used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
It doesn’t get any better than at Crown! Helena Bergen was extremely professional and efficient in leasing me my new car. She was very accommodating to meet my every request and then some! Wes Harris was also very helpful as was Jessica Scarborough in the finance area. What great team work I witnessed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your great feedback! It's a pleasure to hear that Helena and the team were so helpful in accommodating your needs and ensuring that you were entirely confident in your lease! Your satisfaction comes first to us, and we are excited for you to enjoy your perfect new vehicle!
Excelent service
Thank you to Ryan Yeomans for outstanding service. I'm extremely appreciative for his assistance with my chaotic schedule. If I had missed Tuesday 02/05/19 it would have been weeks before I would have the time to drop by. When ever I see the Mercedes Benz commercial, it always ends with "Its Mercedes Benz or nothing" when buying cars, but I will take it a step further and include the greatest asset that Mercedes has and that is their people. So thank you again for keeping up with the tradition of the greatest brand that has ever been, because after all you're either dealing with Mercedes Benz or nothing. Sincerely yours Simon A. Pulis
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Simon, Thank you so much for taking the time to share this incredible review. We prioritize our customers' satisfaction above all, and we are overjoyed to hear that Ryan was able to accommodate your schedule and get your vehicular needs taken care of. We are honored by your confidence in our team and our in brand, and we will certainly continue to offer you our best care in the future.
A little bit of everything
Ryan took care of my list of cosmetic fixes and B service. Everything was completed on time and the car looks new. Thanks you Ryan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 GLE AMG purchase
Miroslav Ostojic Was awesome, very helpful and super accommodating, i was very impressed with the dealrship but in particular Miroslav Ostojic. Dan Bellemare was also easy tonwork with an forthright with the numbers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
