Reviews
Issac and Sean were on top of everything and made my
Issac and Sean were on top of everything and made my visit and purchase a pleasure! Explained everything in detail. Great sales experience. Extremely happy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I told Meegan Stanton (car saleslady) that I did not want
I told Meegan Stanton (car saleslady) that I did not want any marketing calls or emails from them. Before I even bought the car, I already received a text and an email offer about car insurance from one of their preferred vendors. Within 3 business days from the day of my visit, I have now received a total of 3 spam texts and 2 spam emails. After dealing with Meegan, they then sent Jeremy Couch ("customer financing solutions" guy) so I can sign the paperwork. However, before presenting the paperwork for me to sign, Jeremy was first trying to sell me their extended warranty, paint/interior protection packages, etc. I explicitly told him that I already told Meegan that I was not interested in purchasing any of those, and that I did not want to waste my time listening to his sales speech. He and his manager falsely told me that the "law" required them to do their spiel. I again told Jeremy and his manager that I was not interested in buying anything that they were offering. I allowed them to waste my time and do their sales pitch, while I played a game on my phone. Jeremy and his manager got offended that I did not listen to their sales pitch.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
On time and communication was great.
On time and communication was great. Micheal was great car was washed and spotless. Thumbs up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesperson Danny was very friendly and knowledgeable.
My salesperson Danny was very friendly and knowledgeable. Found the car I wanted and drove away a very happy customer. Would recommend Lexus of Clearwater to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elizabeth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Clearwater and we hope to be of service again in the future.
Always courteous, knowledgeable, and trustworthy.
Always courteous, knowledgeable, and trustworthy. Also timely. They stay on schedule which is important to me. Facility always is nice and clean and lounge area well stocked.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Clearwater. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
David was excellent and very patient with us.
David was excellent and very patient with us. Told him we just wanted to test drive the car. I called him back and told him we wanted it but hurry before the other half changed her mind! He was great def would recommend them to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Clearwater. Thanks for the recommendation, and have an amazing day!
This team provided great customer service.
This team provided great customer service. The are very patient and explained everything in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about Lexus of Clearwater! Don't hesitate to call us if you ever need anything. Be safe on the road!
got my car in same day and repaired.
got my car in same day and repaired. Car had to be towed in. All repairs covered in warranty. Quick, Easy , Fast. good communication. car cleaned and ready upon arrival.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My service adviser Michelle Sofarelli is outstanding.
My service adviser Michelle Sofarelli is outstanding. She is invaluable and always keeps me informed on the progress of my service. The service techs who have always serviced my car have been great. I have had no issues after the service has been completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Brian, my salesman was very friendly helpful respectful .
Brian, my salesman was very friendly helpful respectful . I am highly recommend his service. I am very satisfied with my new vehicle and I highly recommended Clearwater Lexus dealer to anyone who would like to purchase nice vehicle and I will be a returning customer for my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!