Reviews
I have been taking my Telluride to the lifetime service
I have been taking my Telluride to the lifetime service contracted with them at the time of purchase for 4 years and I am satisfied with such excellent service, which only takes me almost an hour of very pleasant waiting in their room with all the refreshments available for the customer. The last time I went they gave me some additives that my car needed for free, which I am grateful for. I recommend this dealer 100 percent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We had some engine issues going on.
We had some engine issues going on. So we had some of that fixed that was needed hopefully. Found out later they had spilled oil that we had in the trunk . Instead of cleaning it up they put our empty grocery sacks we had in the trunk to cover it up. So it makes me wonder if we really got anything fixed or just made a donation to the dealership .
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
When I bought my Titan I LOVED Lokey.
When I bought my Titan I LOVED Lokey. When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT use Lokey to purchase another vehicle.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Service dept lacks true customer service skills.
Service dept lacks true customer service skills. Frankie is the exception. Most others not so much
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dealership always very clean sales people always very
Dealership always very clean sales people always very friendly and cordial nice experience leasing a car here.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to schedule service, I feel like the prices they
Easy to schedule service, I feel like the prices they charge are acceptable. People are knowledgeable and nice.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service appointment for an oil change.
Service appointment for an oil change. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an exceptional experience with Kevin at Lowkey Kia.
I had an exceptional experience with Kevin at Lowkey Kia. He consistently followed up with me over an extended period, demonstrating patience and attentiveness without being pushy about the sale. Kevin took the time to listen to my preferences and concerns, offering various options and even looking beyond their inventory to find the perfect car for me. He guided me through the entire process, ensuring I understood the features of my new car and was comfortable with my decision. Kevin was incredibly kind to my family, always friendly and approachable. His dedication and persistence truly made the difference in my car-buying experience. I highly recommend Kevin for his professionalism and customer-focused approach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I want to thank Jermaine for getting me my dream car the
I want to thank Jermaine for getting me my dream car the Kia K5. He got the deal done. And made the process seamless. I appreciate his patience and attitude. Thank you
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient.
Very efficient. I would definitely recommend them for service. Quick and thorough overall. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
