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Lokey Kia

(6,298 reviews)
Visit Lokey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 594-9381 (877) 594-9381
Used (888) 903-5259 (888) 903-5259
Service (888) 543-0989 (888) 543-0989

Reviews

(6,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lokey Kia from DealerRater.

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They continue to earn my business each and every time due...

They continue to earn my business each and every time due to Outstanding Consistent service! Dave Woodman in the Service department always finds a way to squeeze me in when I need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is very attentive and Professional... 5 Stars!...

Everyone is very attentive and Professional... 5 Stars! Kudos and Keep it up. Fast and painless. Waiting room is Awesome and the amenities outstanding... Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and plenty of space for customers to...

Excellent service and plenty of space for customers to sit back and relax while your car is being serviced. Plenty of snacks and water, even for the kiddos. Thanks Likey for making my waiting experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service! Matthew was very helpful and...

Great customer service! Matthew was very helpful and responsive. The service was completely quickly. The entire service team was friendly and accommodating. An easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As the norm - service and servicing team(s) were great...

As the norm - service and servicing team(s) were great and ensured all questions were answered and services provided expertly! Would like to keep our Kia's returning here, but my family is moving out of the area. Hope to find a service center (and sales team) like this one in San Antonio!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service department is always very prompt friendly...

The service department is always very prompt friendly Dave Woodman is my service rep and he’s fantastic always lets me know what needs to be done with the car my car gets washed even if it’s there for an oil change I couldnt imagine being treated better anywhere else and that’s why I referred my daughter I referred a customer Herb Johnson to your dealership that purchased a 2018 Sportage so yeah it’s great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Saturday morning I went in for an oil change; I was in...

Saturday morning I went in for an oil change; I was in and out in 1 hour! Need. I. say. more?! You just can't get that kind of service any more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Terrible. Took a full 3 hours of waiting for 30,000 mile...

Terrible. Took a full 3 hours of waiting for 30,000 mile service. They overbook schedule time. I was there 15 minutes ahead and it still too 1 hour before the car went inside

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

my car towed there and it was going to be thousands and...

my car towed there and it was going to be thousands and thousands of dollars in repairs through insurance and they said they don’t do loaners and I said well if you can’t give me a loaner I have to work I’m gonna have to have it towed out of here and out towed to friendly Kia because Friendly kia has always given me a loaner so they called me or she put me on hold for less than 30 seconds and came back and said your loaner is waiting for you long story short Tim called and threaten me on a voicemail which I still have stating that if I didn’t return his car he was going to report it stolen needless to say I had my car towed out of there and towed to another dealer I will never be back at your shop ever ever again. The girl at Low-key Kia is the one that said I could have the loaner when I got there they walked me over to Nissan so everybody I dealt with was at Nissan except for the two girls that answered the phone at Kia that both were very very rude

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service as usual. Was in and out in less than an...

Great service as usual. Was in and out in less than an hour. And they even washed my vehicle. Very friendly and professional staff throughout

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.