Reviews
They continue to earn my business each and every time due...
They continue to earn my business each and every time due to Outstanding Consistent service! Dave Woodman in the Service department always finds a way to squeeze me in when I need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is very attentive and Professional... 5 Stars!...
Everyone is very attentive and Professional... 5 Stars! Kudos and Keep it up. Fast and painless. Waiting room is Awesome and the amenities outstanding... Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and plenty of space for customers to...
Excellent service and plenty of space for customers to sit back and relax while your car is being serviced. Plenty of snacks and water, even for the kiddos. Thanks Likey for making my waiting experience easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service! Matthew was very helpful and...
Great customer service! Matthew was very helpful and responsive. The service was completely quickly. The entire service team was friendly and accommodating. An easy transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As the norm - service and servicing team(s) were great...
As the norm - service and servicing team(s) were great and ensured all questions were answered and services provided expertly! Would like to keep our Kia's returning here, but my family is moving out of the area. Hope to find a service center (and sales team) like this one in San Antonio!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department is always very prompt friendly...
The service department is always very prompt friendly Dave Woodman is my service rep and he’s fantastic always lets me know what needs to be done with the car my car gets washed even if it’s there for an oil change I couldnt imagine being treated better anywhere else and that’s why I referred my daughter I referred a customer Herb Johnson to your dealership that purchased a 2018 Sportage so yeah it’s great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Saturday morning I went in for an oil change; I was in...
Saturday morning I went in for an oil change; I was in and out in 1 hour! Need. I. say. more?! You just can't get that kind of service any more!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrible. Took a full 3 hours of waiting for 30,000 mile...
Terrible. Took a full 3 hours of waiting for 30,000 mile service. They overbook schedule time. I was there 15 minutes ahead and it still too 1 hour before the car went inside
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
my car towed there and it was going to be thousands and...
my car towed there and it was going to be thousands and thousands of dollars in repairs through insurance and they said they don’t do loaners and I said well if you can’t give me a loaner I have to work I’m gonna have to have it towed out of here and out towed to friendly Kia because Friendly kia has always given me a loaner so they called me or she put me on hold for less than 30 seconds and came back and said your loaner is waiting for you long story short Tim called and threaten me on a voicemail which I still have stating that if I didn’t return his car he was going to report it stolen needless to say I had my car towed out of there and towed to another dealer I will never be back at your shop ever ever again. The girl at Low-key Kia is the one that said I could have the loaner when I got there they walked me over to Nissan so everybody I dealt with was at Nissan except for the two girls that answered the phone at Kia that both were very very rude
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service as usual. Was in and out in less than an...
Great service as usual. Was in and out in less than an hour. And they even washed my vehicle. Very friendly and professional staff throughout
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
