Reviews
KIA Service
We have been a loyal KIA customer ~ have had 4 KIA's in the past 9 years and have been VERY satisfied with the performance of the cars & SUV's as well as the service acquired. I just traded in my 2013 Sorento that had only 73,000 miles for the 2020 Spectra.I didn't need all the bells and whistles the other SUV had but since I'm the only one driving it I didn't need the electric seats. Love my new Spectra and the 2013 Optima drives like a dream as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Nice friendly service advisor. Christoper Cosgrove, Spoke to me in detail what was done to car and needs in future. Very professional. Also waiting very comfortable with TV, internet and snacks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
No surprises, no problems, accommodating and friendly.Ended up buying a new Kia the same day. We are from out-of-state and everyone worked to make the transaction painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service appointment
Dave is always professional and prompt with service appointments for our vehicles. We have been customers with Lokey Kia for years. Have purchased many vehicles. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service
Service throughout is courteous. The waiting room is clean, spacious, and relaxing. The shop location is easy access with room to park and drive around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
We were very happy with the dealership, the salesman ( Robert Ahrens) and the financial man Robert made sure we left with the car we wanted
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional Service
The service is always exceptional. Staff are all friendly. They go above and beyond to make sure the customer is happy. I’ve been going to this service center for over 10 years and will continue to go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fixing my Aggie Baby !
I was very impressed with my Service repair Lady ! I had several items that needed help with! Georgette was professional and took care of my car repair needs ! She is an awesome employee and your Lokey Kia Dealership should definitely treat her well ! I had a small business , I would definitely want her as an employee! Thanks Myra Sink
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Battery replaced
My car was having trouble starting, I contacted Lokey Kia and they were able to get me in when I was on my way home from work. The battery was tested and replaced. Everyone in service on Friday Oct 11th was very courteous and helpful. Thanks for the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Experience!
I had a wonderful experience at Lokey Kia! I went in to get my car serviced and walked out with a new vehicle that’s bigger and at a price I am very happy with! Robert and Brian were wonderful, not pressuring and very helpful. I would definitely recommend Lokey Kia and Robert to anyone looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
