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Lokey Kia

(6,298 reviews)
Visit Lokey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 594-9381 (877) 594-9381
Used (888) 903-5259 (888) 903-5259
Service (888) 543-0989 (888) 543-0989

Reviews

(6,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lokey Kia from DealerRater.

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KIA Service

We have been a loyal KIA customer ~ have had 4 KIA's in the past 9 years and have been VERY satisfied with the performance of the cars & SUV's as well as the service acquired. I just traded in my 2013 Sorento that had only 73,000 miles for the 2020 Spectra.I didn't need all the bells and whistles the other SUV had but since I'm the only one driving it I didn't need the electric seats. Love my new Spectra and the 2013 Optima drives like a dream as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Nice friendly service advisor. Christoper Cosgrove, Spoke to me in detail what was done to car and needs in future. Very professional. Also waiting very comfortable with TV, internet and snacks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

No surprises, no problems, accommodating and friendly.Ended up buying a new Kia the same day. We are from out-of-state and everyone worked to make the transaction painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service appointment

Dave is always professional and prompt with service appointments for our vehicles. We have been customers with Lokey Kia for years. Have purchased many vehicles. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly service

Service throughout is courteous. The waiting room is clean, spacious, and relaxing. The shop location is easy access with room to park and drive around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

We were very happy with the dealership, the salesman ( Robert Ahrens) and the financial man Robert made sure we left with the car we wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service

The service is always exceptional. Staff are all friendly. They go above and beyond to make sure the customer is happy. I’ve been going to this service center for over 10 years and will continue to go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fixing my Aggie Baby !

I was very impressed with my Service repair Lady ! I had several items that needed help with! Georgette was professional and took care of my car repair needs ! She is an awesome employee and your Lokey Kia Dealership should definitely treat her well ! I had a small business , I would definitely want her as an employee! Thanks Myra Sink

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Battery replaced

My car was having trouble starting, I contacted Lokey Kia and they were able to get me in when I was on my way home from work. The battery was tested and replaced. Everyone in service on Friday Oct 11th was very courteous and helpful. Thanks for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing Experience!

I had a wonderful experience at Lokey Kia! I went in to get my car serviced and walked out with a new vehicle that’s bigger and at a price I am very happy with! Robert and Brian were wonderful, not pressuring and very helpful. I would definitely recommend Lokey Kia and Robert to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.