Skip to main content

Sam Galloway Ford

(1,236 reviews)
Visit Sam Galloway Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (239) 214-6950 (239) 214-6950
Used (239) 214-6956 (239) 214-6956
Service (239) 214-6947 (239) 214-6947

Reviews

(1,236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Galloway Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Edgar did a great job

Edgar was very knowledgeable about the vehicle and was great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the five-star review, Peter! And thank you for your business!

Sam Galloway Service Department

Sam Galloway is without a doubt the most pleasant service department I have ever encountered. Easy, timely, only good things to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Helen, our staff is dedicated to providing our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

repair work

Needed a new Battery--new one installed efficiently! I am impressed with the record-keeping about my car; they were able to keep track of the work done on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Andrew, our staff is dedicated to providing our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Quick lane service

I always take my truck to San Galloway for oil change service and feel like they always do a professional job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Sam Galloway Ford, Inc. for all of your automotive needs. If there is anything else we can do to assist you, please let us know! Take care!

Always impressed

From start to finish it was a great purchase on a used auto and was the same experience I had two years ago buying my new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mark, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Very Accommodating

My husband and I needed some service to our Ford. Wasn't bought in this state, but we live here now. My husband had the pleasure of speaking with Bill DE Laura service advisor. He was courteous and very accommodating in our needs. We need more professionals just like Bill. When the time comes, and we are ready to buy our next car there with the advice of Bill. Once again thank you, Sam Galloway and of course Bill DE Laura

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Edith, our staff is dedicated to providing our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Owner

Very nice dealing with Dawn Peterson! Nice waiting area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your great review and five-star rating! We appreciate your business!

Lengthy wait for quick oil change

Service rep should remember to provide customer a summary of vehicle inspection when the WORKs oil change is performed.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

Had something done to fuel injector. The part (charcoal something) had to be ordered, retuned the next day and it was put on. Also had oil changed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Karen, this is great to hear! Your satisfaction means a lot to us, and we truly appreciate you choosing Sam Galloway Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

Joe S is the best!!

Joe S. In truck service is amazing!! Always communicates well and has my best interest in mind when I need service!!! Highly recommended him to anyone who needs service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sara, your satisfaction means a lot to us, and we truly appreciate you choosing Sam Galloway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.