Reviews
New Vehicle purchase
Traded my 2012 chevy for a new Silverado, overall the transaction went well and I would recommend this dealer and service Dept.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superior Sales and Service
We have bought many cars over the years and Roger Dean has the best sales and service by far. They go out of their way to get things done and explain what needs to be done. Superior rating that far out weighs others in their field.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Overall our experience purcasing a 2014 Equinox LT
Mike, our salesman, was very friendly, explained the features of the cars. He was knowledgeable about the cars and helped us set up our on star. He tried to work out a good rate for our trade in and give us the best deal he could.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Vehicle
I found the car I was looking for and the part I liked was the lack of pressure, no pushy people
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent service buying my 2014 chevrolet malibu
This was a good experience. appreciate the exceptional service. the transaction was made very easy for me considering my work hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
straightforward, honest people
I have used this dealer many times for service. We live in Vermont, so we've never bought a car from them, but their service people are on the ball, courteous, and above all, honest. This is our place of choice for any repairs we need while in Florida.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Silverado Purchase
Take it from someone in the car business this dealership was no pressure. I walked. I thought about the deal. I visited 2 other dealers after and dealt with aggravation. I visited a total of 5 dealers in a 2 week period. This dealer was by far easy to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best buying experience.
Our local dealer. We had shopped several in the last few days. Stopped here, met our salesman "Dean", and had a uniquely interesting and pleasant experience. Straight answers, knowledgeable folks, realistic trade in appraisal, no hassle paperwork, and just A to Z complete. We have purchased many vehicles in the past 40 years, and this rates as a top purchase. My compliments to the folks at Roger Dean for making an often tenuous and wasteful experience a pleasure. For example, we were undecided between two vehicles, and Dean explained the depreciation process, examining each vehicle for its value down the road. His examination was spot on. When we finally decided, and were pleased with the price, Dean asked if we were members of this or formerly owned that, and other discounts we would not have known about were applied. The paperwork closing was quick and complete, each item explained. Finally, we had t wait a few minutes, as the new vehicle was gassed up and washed (it was nearly full and clean as a pin, beforehand.) If you want to buy an American product from a professional operation, this is a good place to stop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don't bother!
I made an appointment to see a brand new vehicle and when I arrived they had done a "dealer trade" the day before. They were very unorganized. I will not go back. Stick with a dealer with inventory to sell!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience Purchasing a Vehicle!!
I had an excellent experience at Roger Dean. The sales person I worked with, Doug, was amazing. He helped me work within my budget and found my a Chevy I absolutely love. He with the help of the Used Sales Manager, John, helped me get a great deal on an excellent car. I would definitely recommend coming to Roger Dean for purchhase of your next vehicle. They were honest, understood my needs, and worked with me any my circumstances. Definitely check them out!! I know we will be going back there for the purchase of a vehicle for my Husband!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
