Reviews
Sebastian did an outstanding job.
Sebastian did an outstanding job. Work was performed as requested. He kept me informed of the progress
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to know your visit with Sebastian was the quality and informative experience you should expect from us here at Germain BMW of Naples. Best Regards, Flavio Galasso General Manager
Our service rep Toni was very professional and friendly
Our service rep Toni was very professional and friendly and would recommend her to anyone looking for good service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your business and kind recommendation mean so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager
Satisfied with service department and my advisor,
Satisfied with service department and my advisor, Christine Barta was amazing! She was very helpful in not only arranging a loaner as soon as she could but kept me informed throughout the entire process my vehicle was in for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is overjoyed to know that Christine took exceptional care of you during your recent service experience. We all look forward to seeing you next time. Best Regards Flavio Galasso General Manager
Christine Barta was my intermediary during my visit(
Christine Barta was my intermediary during my visit( routine maintenance of my car). She is excellent-friendly, customer oriented, easily reachable, knowledgeable and got tge job done in time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager
Excellent service from George Donavan.
Excellent service from George Donavan. Very thorough in his explanation of work done. Friendly and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain BMW of Naples. We hope you have a great day! Best Regards, Flavio Galasso General Manager
Had a great experience with Oscar at Germain BMW, buying
Had a great experience with Oscar at Germain BMW, buying my new car. I am a returning buyer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We thank you for your continued business and positive feedback. Thank you for sharing your experience with Oscar. Best Regards, Flavio Galasso General Manager
Excellent buying experience.
Excellent buying experience. We worked with Dante Molski for the purchase of our Certified Preowned BMW X5. Dante was knowledgeable and responsive. A pleasure to work with. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad that Dante was so helpful and informative, and made sure you were treated to a positive sales experience. We appreciate your business and hope you are enjoying your pre-owned BMW. Best Regards, Flavio Galasso General Manager
We have always had wonderful service from Chuck Griffith
We have always had wonderful service from Chuck Griffith of BMW of Naples. He goes out of his way to meet our needs. Chuck makes sure everything is done correctly and on time. We have purchased three BMW cars from BMW of Naples and Chuck is one of the main reasons.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck is certainly dedicated to customer satisfaction, and we are pleased to know it is always reflected in your service visits. Thank you for sharing. Your continued sales and service business is greatly appreciated. Best Regards, Flavio Galasso General Manager
Great customer service.
Great customer service. Communicates well. Highly recommend. Jeremy B is a great corner service rep. Clearly communicates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your complete satisfaction is our goal and we are happy to know that Jeremy continues to meet this goal and provides clear communication during your visits. Best Regards, Flavio Galasso General Manager
Have been dealing with Jeremy Bongle for several years
Have been dealing with Jeremy Bongle for several years now and he never lets me down. Would recommend him and Germain BMW I'm from Cincinnati where I use Sweeney BMW but when in Naples it's Jeremy Bongle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for choosing Germain BMW of Naples while visiting Florida. Our team is happy to know that Jeremy continues to ensure that you receive a positive guest experience. See you next time. Best Regards, Flavio Galasso General Manager