Reviews
Enjoyed working with Carlos Lopez with the recent service
Enjoyed working with Carlos Lopez with the recent service of my Honda. Carlos was professional, friendly and courteous and I look forward to work with him again. ⭐️⭐️⭐️⭐️⭐️ Carlos was very nice 😊
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, James Koser General Manager
Yaremis Torres did a great job taking care of me when I
Yaremis Torres did a great job taking care of me when I was in for an oil change. I am always satisfied with the team at Germain Honda who go above and beyond my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback on Yaremis. We are proud of our team members who provide exceptional service, and we truly appreciate your business. Best Regards, James Koser General Manager
Is a pleasure coming to this dealer, everyone is very
Is a pleasure coming to this dealer, everyone is very professional and kind, I was treated very professional by Carlos Lopez in my car service everything went on time, I will recommend him to all my friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this excellent review, Ivan. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, James Koser General Manager
This dealership seems to know what pleases and satisfies
This dealership seems to know what pleases and satisfies its customers. The dealership provides good customer service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Our team works hard to ensure our guests overall satisfaction. See you down the road. Best Regards, James Koser General Manager
I was a first time customer coming in to have an oil and
I was a first time customer coming in to have an oil and filter change. The experience was very pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain Honda of Naples for your automotive service needs. We look forward to the opportunity to serve you again. Best Regards, James Koser General Manager
Albert Checo, my service advisor was amazing and made my
Albert Checo, my service advisor was amazing and made my experience superb. He was very caring and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know our dealership team did a great job, Roy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day! Best Regards, James Koser General Manager
I was able to make a same day appointment to bring my
I was able to make a same day appointment to bring my Honda Civic Sport Hybrid in for a battery replacement under warranty, so no charge. I received excellent service from Guillermo Ava while I waited in their very comfortable lounge while my car was being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your recent experience. Our team is happy your enjoyed 5-star service and were comfortable while you waited with us. See you next time. Best Regards, James Koser General Manager
Great location , With great service advisors and decent
Great location , With great service advisors and decent prices, Alwys deliver what they promise . George B
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your complete satisfaction is our priority. Thank you for sharing. Best Regards, James Koser General Manager
Anahi at Germain Honda of Naples was absolutely
Anahi at Germain Honda of Naples was absolutely wonderful! Her kindness, professionalism, and attention to detail made the whole experience smooth and enjoyable. She went above and beyond to make sure I felt comfortable and informed. Highly recommend asking for Anahi Quizhpe — she truly cares about her customers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Anahi is certainly dedicated to customer satisfaction and we are thrilled you were completely satisfied with your recent visit. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Best Regards, James Koser General Manager
Good service.
Good service. Waiting area is comfortable with connectivity and refreshments. Service has been done timely.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much. Your trust in our service team is an honor. We look forward to more opportunities to continue earning your business with service like this. Thanks for choosing Germain Honda! Best Regards, James Koser General Manager