Reviews
This is our fourth Nissan Rogue.
This is our fourth Nissan Rogue. It gets better every time! Naples Nissan is the best!!! Customer service is fantastic.We are a family of Nissan?s
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin Flynn, we are so pleased you enjoyed your visit to Naples Nissan!
James was my tech and he is always very professional and
James was my tech and he is always very professional and I trust him, I have been dealing with him for 5 years. They are the ones that sold me my car New
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jamie Fox, thank you for the high star rating!
We?
We?ve been extremely satisfied and happy with Naples Nissan. From initially buying the car, to getting oil changes to having some minor repairs done. The staff has always been extremely helpful and informative.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda Ventura, thank you so much for your high rating!
Happy with the result and the service representative.
Happy with the result and the service representative. She was thorough, pleasant and in control of the situation. Would be happy to work with her again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William Sanders, reviews like this give us motivation and help us ensure we provide high-quality care.
10/10 excellent customer service highly recommend to
10/10 excellent customer service highly recommend to anyone close to me or family, love the way they explain everything and provide me with details about all related to the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I?ve been having problems with Naples Nissan honoring
I?ve been having problems with Naples Nissan honoring their service plan. They say I?ve used all of my services covered in my 60,000 mile plan in only 35,000 miles.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Daniel Marks, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Repairs required were presented thoroughly with all costs
Repairs required were presented thoroughly with all costs individually shown. I was able to make a decision on importance and my current ability to afford to approve them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are so happy to read such a great review about Naples Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.
Naples Nissan service provides excellent and quality
Naples Nissan service provides excellent and quality service. The knowledge and experience of the service advisor especially James Wilson is top notch. Will definitely recommend Naples Nissan to anyone looking for quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Clarence, we're glad to hear our staff took such great care of you! Here at Naples Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
I have been coming to this dealership for my car
I have been coming to this dealership for my car maintenance for a while now. Everyone I?ve met there - from the service desk person, to the technicians, to the mechanics and the salespersons - have all been so nice, friendly and courteous, not to mention knowledgeable. I keep coming back because of this and also the cleanliness and organization of the waiting area. When it?s time for me to get a new Nissan, this is where I?m coming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Yvette, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fast and efficient!
Fast and efficient! Kept in touch with me regularly with updates. Incredibly friendly staff. Finished my car earlier than anticipated which was great for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!