Reviews
Took very good care of replacing my Nautilus tire when we
Took very good care of replacing my Nautilus tire when we had to work with Detroit dealership on a warranty issue. All was great!
Took very good care of replacing my Nautilus tire when we
Took very good care of replacing my Nautilus tire when we had to work with Detroit dealership on a warranty issue. All was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re happy to hear you felt well taken care of. We hope to see you again at Germain Lincoln of Naples Services, Pat!
Your staff is very knowledgeable and very easy to work
Your staff is very knowledgeable and very easy to work with understand and repair my problem in good time
Your staff is very knowledgeable and very easy to work
Your staff is very knowledgeable and very easy to work with understand and repair my problem in good time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Walter, we're happy to hear our team could assist promptly and efficiently! Thank you for choosing Germain Lincoln of Naples and for sharing your experience.
Christian salesperson was excellent He attended to me
Christian salesperson was excellent He attended to me and my needs with no problems and we chose a really beautiful Lincoln
Christian salesperson was excellent He attended to me
Christian salesperson was excellent He attended to me and my needs with no problems and we chose a really beautiful Lincoln
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear you found the perfect Lincoln! We're glad Christian's expertise shined through. Thank you for choosing Germain Lincoln of Naples!
Excellent service as always.
Excellent service as always. Lenny very helpful service adviser. Very convenient scheduling. Coul not be happier with my experience
Excellent service as always.
Excellent service as always. Lenny very helpful service adviser. Very convenient scheduling. Coul not be happier with my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review of Lenny and our team! We really appreciate your feedback and look forward to serving you again in the future. See you next time at Germain Lincoln of Naples!
Sebastian from service was capable, and responsive.
Sebastian from service was capable, and responsive. Technichian came to our home to complete the software update. He was on time, and thorough. Very satisfied
Sebastian from service was capable, and responsive.
Sebastian from service was capable, and responsive. Technichian came to our home to complete the software update. He was on time, and thorough. Very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Sebastian and our team provided such a seamless experience! Thank you for choosing Germain Lincoln of Naples and sharing your feedback.
Terrific sales rep Terry Cardinal who made the buying
Terrific sales rep Terry Cardinal who made the buying experience easy and pleasant. Was knowledgeable and patient in explaining and setting up the amenities in our new Corsair. Never felt pressured and he made sure we were comfortable with the car and the price. Wouldn’t hesitate to recommend him and this dealership.
Terrific sales rep Terry Cardinal who made the buying
Terrific sales rep Terry Cardinal who made the buying experience easy and pleasant. Was knowledgeable and patient in explaining and setting up the amenities in our new Corsair. Never felt pressured and he made sure we were comfortable with the car and the price. Wouldn’t hesitate to recommend him and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Terry and our team at Germain Lincoln of Naples! We're delighted he made your buying experience easy and enjoyable. Enjoy your new Corsair!
Classy dealership.
Classy dealership. I especially liked the music played by a longtime Lincoln customer on the grand piano in the showroom. Marc took care of me right away. He explained the issues regarding my car and the work was done quickly. Great service.
Classy dealership.
Classy dealership. I especially liked the music played by a longtime Lincoln customer on the grand piano in the showroom. Marc took care of me right away. He explained the issues regarding my car and the work was done quickly. Great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leonard, thank you for sharing your kind words about our team and our showroom! It was a pleasure to assist you here at Germain Lincoln of Naples and we hope to see you again in the future!
Fast, efficient and professional.
Fast, efficient and professional. My car was taken car of and washed. LENNY DID A JOB CORRIDINATING EVERYTHING!
Fast, efficient and professional.
Fast, efficient and professional. My car was taken car of and washed. LENNY DID A JOB CORRIDINATING EVERYTHING!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Pj, we're glad to hear Lenny and our team provided such efficient and professional service! We look forward to seeing you again at Germain Lincoln of Naples.
Excellent service, courteous and prompt.
Excellent service, courteous and prompt. The sales experience was easy as well. Inventory was fantastic, the dealership is spotless.
Excellent service, courteous and prompt.
Excellent service, courteous and prompt. The sales experience was easy as well. Inventory was fantastic, the dealership is spotless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for your business and your fantastic review of our team here at Germain Lincoln of Naples. Until next time!
Things are done promptly, Service writer kept in touch
Things are done promptly, Service writer kept in touch with us pick up delivery went well
Things are done promptly, Service writer kept in touch
Things are done promptly, Service writer kept in touch with us pick up delivery went well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Francis, we appreciate the stellar review here at Germain Lincoln of Naples!