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Cox Chevrolet

(836 reviews)
Visit Cox Chevrolet
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (888) 401-6724 (888) 401-6724
Used (888) 401-6753 (888) 401-6753
Service (888) 439-9932 (888) 439-9932

Reviews

(836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cox Chevrolet from DealerRater.

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Car purchase #5 from Cox

Salesperson was trent. He followed up with us but was not aggressive which we appreciated. He was easy to speak with and wasnt condesending. I would send my friends to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

We have been dealing with you all for 18 years an you’re wonderful . Always had a great relationship with everyone. Would tell anyone to come here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Terrible wasn't happy at all

I brought my 2017 Chevy Trax in cuz you rotated my tires when I had oil changed my last visit but when they rotated my tires it was shaking down the highway I brought it back and you want charge 83.00 to balance the tires. Telling me it's maintance I don't agree u should of told me when they decided to rotated them first. Very disappointed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

Definitely recommend Cox Chevrolet. I had a great experience thanks to, Derick Castrillon! I knew exactly what I was looking for when I arrived and Derick helped me find the perfect vehicle with a reasonable price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dissatisfied Customer

They sold us a piece of junk! Would never ever buy anything from Chevrolet again! They don’t value their customers at all. Crummy service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

Chris Shaberts amazing customer service! very thorough with he's explaination regarding services my care needed. Great place to get my oil change without a doubt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excelent

Very nice people , very good attencion, friendly staff you can feel like a family , they cal help you take the best decision , i recomend this dealer !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great help

Helped me find my first car and was incredibly friendly the entire time! I would highly recommend checking the business out for anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, no hassle service!

After having a few bad experiences at other dealerships, working with Cox was a great relief. They were fast getting back to me and more than happy to accommodate additional information I requested before driving 3 hours to purchase a car there. Upon arriving it was fast, friendly service, the car was clean and gassed up ready to go for a test drive. It was an easy decision to purchase the vehicle and honest pricing. Would definitely recommend coming here for a great car purchasing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service

Great service. Very professional. Appointment was at 3pm but I got the at 10ish. Was finished by 11ish. I was surprised at how quickly I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.