Reviews
Car purchase #5 from Cox
Salesperson was trent. He followed up with us but was not aggressive which we appreciated. He was easy to speak with and wasnt condesending. I would send my friends to him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
We have been dealing with you all for 18 years an you’re wonderful . Always had a great relationship with everyone. Would tell anyone to come here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible wasn't happy at all
I brought my 2017 Chevy Trax in cuz you rotated my tires when I had oil changed my last visit but when they rotated my tires it was shaking down the highway I brought it back and you want charge 83.00 to balance the tires. Telling me it's maintance I don't agree u should of told me when they decided to rotated them first. Very disappointed
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience!
Definitely recommend Cox Chevrolet. I had a great experience thanks to, Derick Castrillon! I knew exactly what I was looking for when I arrived and Derick helped me find the perfect vehicle with a reasonable price!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dissatisfied Customer
They sold us a piece of junk! Would never ever buy anything from Chevrolet again! They don’t value their customers at all. Crummy service!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Oil change
Chris Shaberts amazing customer service! very thorough with he's explaination regarding services my care needed. Great place to get my oil change without a doubt!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excelent
Very nice people , very good attencion, friendly staff you can feel like a family , they cal help you take the best decision , i recomend this dealer !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great help
Helped me find my first car and was incredibly friendly the entire time! I would highly recommend checking the business out for anyone looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, no hassle service!
After having a few bad experiences at other dealerships, working with Cox was a great relief. They were fast getting back to me and more than happy to accommodate additional information I requested before driving 3 hours to purchase a car there. Upon arriving it was fast, friendly service, the car was clean and gassed up ready to go for a test drive. It was an easy decision to purchase the vehicle and honest pricing. Would definitely recommend coming here for a great car purchasing experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
Great service. Very professional. Appointment was at 3pm but I got the at 10ish. Was finished by 11ish. I was surprised at how quickly I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
