Reviews
Staff was very pleasant and helpful Tammy was great as always They gave me a ride home and then picked me up when work was done
Staff was very pleasant and helpful Tammy was great as always They gave me a ride home and then picked me up when work was done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service advisor was very good. She was efficient and very pleasant. The waiting area was comfortable and inviting. I would recommend this dealership to Honda owners.
Service advisor was very good. She was efficient and very pleasant. The waiting area was comfortable and inviting. I would recommend this dealership to Honda owners.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. We do hope we can be of assistance in the future. Take care!
I bought a new Pilot north of Nashville last fall. After driving to Bradenton for vacation, my first maintenance reminder popped up, I called my hometown dealership and they were zero help. Three days later, they're still trying to sell me another car instead of listening to my message or reading my emails. With Hendrick Honda, they had a real person answering the phone, listening to my questions, giving me actual information, and set me an appointment. I actually ended up at a different dealership than where I set the appointment (same owner), but Vivan was so helpful, informative, and friendly. My car was ready in no time and they even sent me a video of all the mechanics in my vehicle. I could not be more impressed or at ease before my 750+ mile trip home to my clueless hometown dealership.
I bought a new Pilot north of Nashville last fall. After driving to Bradenton for vacation, my first maintenance reminder popped up, I called my hometown dealership and they were zero help. Three days later, they're still trying to sell me another car instead of listening to my message or reading my emails. With Hendrick Honda, they had a real person answering the phone, listening to my questions, giving me actual information, and set me an appointment. I actually ended up at a different dealership than where I set the appointment (same owner), but Vivan was so helpful, informative, and friendly. My car was ready in no time and they even sent me a video of all the mechanics in my vehicle. I could not be more impressed or at ease before my 750+ mile trip home to my clueless hometown dealership.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cajun, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. We do hope we can be of assistance in the future. Take care!
Great routine maintenance efficient, fast, professional, and polite. They finished about 30 minutes before expected. They washed the car free. I love they have snacks and ice cold bottled water on a hot day.
Great routine maintenance efficient, fast, professional, and polite. They finished about 30 minutes before expected. They washed the car free. I love they have snacks and ice cold bottled water on a hot day.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scuba, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I purchased a used CRV last year, at Hendrick Honda Of Bradenton. My overall experience has been top notch. From the purchasing experience with Parnell, to the routine maintenance in the service department. Vivian, my service advisor, has taken really good care of me and my Honda CRV. The other day I noticed a piece of metal in my tire. I called Vivian, and she got me in right away. The item was removed, and I was reassured that everything was A-OK. I feel a little silly about the next one. I ran over a curb in a parking lot really hard. Called Vivian my service advisor, she got me in right away. They checked out the undercarriage which was fine. However it was out of alignment. The service team took care of it, and once again I left the service bay feeling reassured that everything was A-OK. Vivian is the best service advisor I could?ve hoped for. She explains things in a manner that I can understand. She advises me on the timing of routine maintenance, that will keep my warranty up-to-date. I would certainly recommend Vivian and the whole team of Hendrick Honda of Bradenton to my friends and family. They definitely deserve a five star rating.
I purchased a used CRV last year, at Hendrick Honda Of Bradenton. My overall experience has been top notch. From the purchasing experience with Parnell, to the routine maintenance in the service department. Vivian, my service advisor, has taken really good care of me and my Honda CRV. The other day I noticed a piece of metal in my tire. I called Vivian, and she got me in right away. The item was removed, and I was reassured that everything was A-OK. I feel a little silly about the next one. I ran over a curb in a parking lot really hard. Called Vivian my service advisor, she got me in right away. They checked out the undercarriage which was fine. However it was out of alignment. The service team took care of it, and once again I left the service bay feeling reassured that everything was A-OK. Vivian is the best service advisor I could?ve hoped for. She explains things in a manner that I can understand. She advises me on the timing of routine maintenance, that will keep my warranty up-to-date. I would certainly recommend Vivian and the whole team of Hendrick Honda of Bradenton to my friends and family. They definitely deserve a five star rating.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carol Micmac, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Honda Bradenton!
John is great. He takes time to explain repairs, makes scheduling easy and always has a smile the facilities are always spotless The work is done well
John is great. He takes time to explain repairs, makes scheduling easy and always has a smile the facilities are always spotless The work is done well
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. We do hope we can be of assistance in the future. Take care!
Took less time than quoted. They sent a video to me of him going over the inspection! I will get my service done here again!
Took less time than quoted. They sent a video to me of him going over the inspection! I will get my service done here again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. We do hope we can be of assistance in the future. Take care!
Friendly and professional. It was an expensive repair but had to do it. The experience was a good one as always. Gave me a very nice loaner.
Friendly and professional. It was an expensive repair but had to do it. The experience was a good one as always. Gave me a very nice loaner.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl Sweet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Tammy is the BEST! Very professional and also kind. She absolutely knows how to care for customers. I highly recommend Tammy to everyone who needs to have their vehicle serviced
Tammy is the BEST! Very professional and also kind. She absolutely knows how to care for customers. I highly recommend Tammy to everyone who needs to have their vehicle serviced
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Annemarie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. We do hope we can be of assistance in the future. Take care!
A nice consultant man took care of the car service. He explained all the work that the car needs to be done as well as the technician sent me a video explaining the work process . Thank you very much for the customer service.
A nice consultant man took care of the car service. He explained all the work that the car needs to be done as well as the technician sent me a video explaining the work process . Thank you very much for the customer service.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Martinez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Bradenton. We do hope we can be of assistance in the future. Take care!