Cox Mazda

Car had a fresh wax job that hid all the scratches, dings, and a paint blemish till I got home. The was advertized as in EXCELLENT condition car... Car had brake issues all 400 miles driving home. When I took it to a local dealership for service I ended up paying for the brake repair even though I paid 500. for the CPO warrenty and 1450. for the extended warrenty at the selling dealer. The multi- point inspection flilled my windshield fluid with water install of fluid. After the test drive it was nothing more then lets get you out the door. I understand now, why... First car I have EVER bought without a full tank of gas. $10.00 filled it, wow. The pricing on the paperwork versus the INTERNET SPECIAL was $500.off and I was told the price was reduced and advertized on the internet lower but during purchase 500.00 was added back in for the CPO coverage. I had a FL tag credit from my local tag office and requested to the dealer to get a VETERAN tag sent to me. I got charged more for the tag and registration then the local tag office said I should have. The paperwork has the cost clumped together so there is no way of breaking out the individual fees. I never got a VETERAN tag ordered as they gave me a generic tag and said my local tag office would swap it out one for one. What they didn't bother to tell me was it would cost me an extra $100.00 fee for a new tag. If you are a veteran you know what having this tag means for support. Being from out-of-town, I felt like the customer who goes through the drive thru instead of going inside for food. You rarely end up with a pleasurable experence. Value for the total price - poor. Value in a quality product - poor. It just seemed to me that every corner had been cut to turn this vehicle so I don't consider this the hometown dealership at all but just another dealer milking out every cent to make a buck.

I requested quotes from many dealers, many ignored my request for quotes outright, but contacted me anyway, and invited me to come in and test drive the vehicle, etc. My mind was already made up. I knew the vehicle I wanted. I wanted an out the door quote. Only three dealers out of 15 I requested quotes from responded. Of the three, Cox Mazda was timely, and transparent. In my opinion, their web site was excellent, and their Internet Sales rep was too! Their follow up was just right, not pushy. When I arrived at the dealership to pick up the vehicle they showed me the vehicle, let me take a test drive and made sure it was the one I wanted. They prepped it, executed the paperwork, demo the vehicle and had me out the door in a timely manner! I have purchased a lot of vehicles and I have to say this was the most enjoyable one! Spot On!

Came in for an oil change and left he next day in a brand new car. Jerry Meeks explained everything to us and more. The process was SO EASY.

Just purchased a 2013 Mazda 5. Our salesperson, Jerry Meeks, knew his product, took his time to make sure our concerns were addressed, and did not mess around with the usual car sales person tricks. It was actually a pleasure to deal with Jerry and the sales manager. So far I would recommend this dealership. We had a positive experience.

Tom leedy Cox Mazda Bradington Florida His customer service was outstanding you did a great job I would recommend Him to everybody he sold me a car in lickety-split time. Thanks Tom Leedy For a great job and a good car.

what a great experience, Jeff serensky is the best,, bought my last 2 cars there, would definately recommend this dealership, also recommend service dept, very professional,

Jerry Meeks really stepped up and got it done for my family, with the purchase of a Certified Used 2010 Mazda 3 Hatchback. Upon arriving a friendly greeting from a salesman is offered but by no means did we once feel overwhelmed by Jerry during the entire process. He knew a great deal about the particular vehicle we showed interest in. The overall experience was just great.

They quoted me an excellent out the door price with my trade in. Only caveat was they had to see that my trade was as I represented it. Got there and they checked out my car, okayed it, and I was out the door within an hour. Excellent treatment all around. I saved between $1900-3000.

I was very impressed with my sales experience with Cox Mazda from day 1. I stopped in to Mazda from another brand. I was blown away by the difference. Jerry was friendly, professional, and could answer all of my questions related to the car, including safety ratings, expert reviews, etc. He was never "pushy" just offered the answers to my questions and point out facts. This was unlike the experience I had at other dealers! It was wonderful!! Throughout the rest of the car buying experience, Jerry always returned my phone calls, answered all of my questions, and really went above and beyond the expectations. I ran into a couple issues in buying this car, all unrelated to Mazda. With each one, Jerry helped me figure out the solution. The experience made me feel like a valued customer and not just "another sale". I would highly recommend this dealership and recommend speaking with Jerry! Well done!

One of the best experiences at a car lot thus far. The staff at Cox Mazda revolutionized what it is to be a dealership, with them it's not just business as usual.. it's about building relationships that last beyond the point you drive off the lot. Thanks guys!