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Douglas Jeep Chrysler Dodge RAM

(1,562 reviews)
Visit Douglas Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2016 state dealer award
View 12 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Douglas Jeep Chrysler Dodge RAM from DealerRater.

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Great Experience - Will Be Going Back

We were told to visit this dealership from a friend, and was pleasantly surprised from the moment we arrived. I spoke with Greg (the Owner) before we went to the dealership, and in a very short time period he had a great list of cars that fit my needs and budget. Our salesman (Tom Fields) Approached us the moment we pulled into the lot, and after we told him which cars we were interested in, proceeded to walk us over to the cars on our list. He was very patient with us as we weighed our options and was very knowledgeable and had an answer for every question we asked. After helping us the entire day, we walked away with a great car at a great price and we could not be any happier. We would recommend Douglas to anyone looking for a car, and are definitely planning on heading back when we need to trade in our other vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Repair of rear door

We were leaving on vacation and the rear door of our van would not lock and close. Tim Racco understood our need to leave town right away and immediately found the problem and replaced the shock absorber on the door so that we could safely go on our journey. I would definitely return to Douglas Chrysler again because of the outstanding way we were treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great group of professionals!

I just bought my 1st Jeep and David Barth was my salesman he was FANTASTIC from the test drive to him delivering me my Jeep. My wife drives Dodge Rams and when she is ready for a new truck we will for sure buy it from David. Melissa in finance was also wonderful, she was a real pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

wonderful

Start to finish the dealership made the process of buying a new car as quick and easy as possible, answering all of my questions and concerns with no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

PROFESSIONAl TEAM

had a pleasant time purchasing my latest jeep. my sales person pete was very helpful in my purchase, and made the experience painless. the new jeep was delivered as shiny as could be. very pleasant purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Craig Nereim Is a GREAT sale person

Craig Nereim worked very hard to get our payment where we wanted it to be. Got a great Van. Thanks for all you help Craig. Kim and Sandy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service!!

I have been a customer of Douglas Jeep for almost 10 years and definitely won't go anywhere else. I have a Jeep Grand Cherokee and a Toyota Camry (each over 10 years old) and the service they receive each time is Excellent and Affordable! The staff are professional, courteous and efficient. Other dealers/shops can't compare! You will see me at Douglas, but thanks to Tim and his awesome service staff, you sure won't see me broken down on the side of the road!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best decision I've made in years!!

I rarely go to dealerships to buy a vehicle because I didn't think I could afford it BUT, Zach Smith, Marvin White and Josh Scutt put all their expertise together and to my surprise I am now driving the certified pre-owned Jeep Compass that I didn't think I could afford!! My thanks goes to all three of these guys!! I knew exactly which vehicle I wanted and they made sure I didn't leave without it and I like that!!! Thanks again guys!! Well done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent buying experience yet again

Thank you to Craig Nierem for once again providing us with a wonderful buying experience. That is what keeps us driving an hour away to purchase our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome!

Everyone at the dealership was professional, helpful, and very courteous. We love the Jeep. Thank you Pete McIvers and Melissa Kenyon! We will definitely return to the dealership in the future and recommend it highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.