Reviews
I give the highest review.
I give the highest review. Buying from Sam was truly so helpful and he was very kind and attentive to all my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Emily provided great service and kept me informed as to
Emily provided great service and kept me informed as to when my vehicle would be ready for pickup...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
I bought a good car there but.......
Just bought a GLC300 (2019) there. I love this car with reasonable price and upgraded gear. However, I need to wait for more than 2.5 hrs to complete the payment procedure. This is definitely too long.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sai, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.
The entire process was great, Emily integrity and the
The entire process was great, Emily integrity and the Finance team was amazing. truly a great experience thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Naomi provided an outstanding service.
Naomi provided an outstanding service. She is knowledgeable, attentive and customer service oriented. She should conduct classes for some other service advisors at the this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Top notch service and they always take care of you.
Top notch service and they always take care of you. I also buy my cars from them and currently each purchasing experience has been very pleasant. They’re straight forward and don’t jerk your around like some other brands, so I’ll always buy and service my Mercedes’ with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Mercedes Benz South Bay
Great experience. Our sales person Mercedes was fantastic
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service was good.
The service was good. Frank was great. But I hope it could be ready sooner for some minor issues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Thank you South Bay and Naomi!!
Since buying our new Sprinters we have had a few issues that required dealers servicing and the team at South Bay was awesome, kind of like family. Naomi our service rep was very attentive and made sure we were always taken care of and kept us well informed on the status of our vehicles. We manage a fleet and these vehicles are critical to our operation which is what made the experience the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mark, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly, efficient and well run.
Friendly, efficient and well run. These are a few of the words that come to mind. Frank Perri is my wonderful service writer and he is the best. If you need service on your car, ask for him. He is super knowledgeable and will help you get it done at the best price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.