Reviews
The service that I received for my vehicle was quick.
The service that I received for my vehicle was quick. I was kept up to date on the status of the work while I was away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Andre! I am glad to hear that you received quick service and appreciated the updates on your vehicle's status. At Palm Chevrolet, we strive to keep our customers informed and satisfied. We look forward to seeing you again for your future automotive needs! Sincerely, Wayne Bogle Parts and Service Director
Had an issue on a Monday afternoon involving a thermostat
Had an issue on a Monday afternoon involving a thermostat and temp sensor on a 2018 Colorado. Was in the area and stopped by to see Scott. He immediately knew what the problem was and took the car in advising it would be ready the next day in the afternoon. Picked it up the next afternoon and it runs fine. Always great experience with Scott.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear you had a great experience with Scott at Palm Chevrolet. It's great to know that he was able to quickly diagnose and resolve the issue with your 2018 Colorado. We appreciate your trust in us and look forward to assisting you again in the future! Safe travels! Sincerely, Wayne Bogle Parts and Service Director
I had a "check engine" light come on 1 day after I had
I had a "check engine" light come on 1 day after I had two tire system sensors replaced at Palm Chevrolet. I was told that I had to leave the car for the entire day to have "diagnostics" run. I had to wait a week to get the car an appointment to be seen.. I only have a single vehicle so I had to take advantage of the valet service to get back home. The valet service was only one way and I had to hire a ride to get back to the shop when the "diagnosis" was done. Once there i was presented with a quote for $2,400.00 for replacing a catalytic converter that wasn't covered under my extended warranty program that I paid $5,000.00 for when I bought the car from Palm Chevrolet. In addition to the catalytic converter there was additional items that needed to be fixed making the total estimate $2,700.00. U consider this type of after sales charges to be a rip off. This kind of treatment from the service department is taking advantage of the customer and I won't stand still for it. I intend to have a lawyer take a look at Palm Chevrolet's business practices.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We acknowledge your review and are currently looking into the events you’ve detailed.
My Tech.
My Tech. was informative as to the reason the car had a recall issued for the airbags. The service was prompt and all employees I came into contact with were polite and respectful. Overall a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! I'm pleased to hear that you had a very good experience at Palm Chevrolet and that our tech was informative regarding the airbag recall. Our team takes pride in providing prompt and respectful service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director
The sales team were incredible.
The sales team were incredible. Gave me a good price for my trade and a good price for my new truck. Had an issue with the new truck and they came to my home and got the truck, repaired the minor issue and brought it back to me......Incredible. Thank you to the sales team for going above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, thank you so much for your fantastic feedback! We’re excited to hear that our sales team provided you with a great experience and that they went above and beyond to take care of your new truck issue. At Palm Chevrolet, our staff strives to ensure our customers are satisfied, and it’s great to know we hit the mark with you. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team
Angel explained everything.
Angel explained everything. He is an asset to the dealership. I can honestly recommend Angel and Palm Chevy in general to my friends and colleagues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that Angel provided you with exceptional service. Our team appreciates your recommendation of both Angel and Palm Chevrolet to your friends and colleagues. We look forward to welcoming you back to our dealership in the future! Best, The Palm Chevrolet Team
Car was taken care of quicker than expected and price was
Car was taken care of quicker than expected and price was even better than was initially expected. Overall very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm glad to hear that your car was taken care of quicker than expected and that you were pleased with the pricing. At Palm Chevrolet, we strive to exceed our customers' expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director
It is very easy to set up appointment.
It is very easy to set up appointment. We were told we needed tires and Franchesca said she would send us coupons for tires. We have not received them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I’m glad to hear that setting up your appointment was easy. I appreciate your patience regarding the tire coupons. Please feel free to reach out to us at Palm Chevrolet, and we would be happy to assist you in ensuring you receive those coupons. Thank you for choosing Palm Chevrolet, and we look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director
Fast friendly serice.
Fast friendly serice. Listend to us and their was no high pressure. Chris was very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! I'm thrilled to hear that you experienced fast and friendly service at Palm Chevrolet. It's great to know that Chris was able to assist you without any pressure. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director
Rick was a very professional sales rep.
Rick was a very professional sales rep. Very knowledgeable and cordial with us. Especially when my wife got impatient.. This is our second vehicle purchased from here with our expectation being met. Thanks for everything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Richard! We’re thrilled to hear that your experience with us at Palm Chevrolet was so positive and that Rick provided you and your wife with the professional service you deserve. It's fantastic to know that this is your second vehicle purchase with us, and we appreciate your trust in our team. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team